Indigenous Hospital Liaison Officer

1 month ago


West Ipswich, Australia Queensland Health Full time

About the role
The Indigenous Hospital Liaison Officer - Maternal and Children role provides direct support and assistance to both clinicians and First Nations patients, families and communities across the West Moreton region. The position is responsible for the delivery of culturally appropriate health care to First Nations Women in the maternity ward and children while in-patients, including supporting accessible and equitable health outcomes, in the context of meeting individual needs.
The role includes facilitating a seamless transition between service providers, on behalf of and in consultation with First Nations peoples. The role provides information and resources that enhances the ability of First Nations patients to make appropriate health care choices and navigate through the complex health care arena.
About you
- Proven ability to work effectively with First Nations peoples (including patients, carers and communities) within a health-related context and having a clear understanding of contemporary First Nations cultures, protocols and health related procedures.
- Proven ability to communicate with individuals sensitively and appropriately from diverse cultural backgrounds while advocating on behalf of First Nations peoples, particularly within a complex health care environment.
- Proven ability to communicate effectively (both written and verbally), including preparing complex reports, and responding directly to concerns of patients, carers and family members in an appropriate manner.
- Sound knowledge of relevant I.T. systems for both patient specific information and relevant statistical data, inclusive of collection, collation and reporting towards improving First Nations health outcomes.
- Ability to actively participate in a working environment supporting quality human resource management practices including employment equity, anti-discrimination, occupational health and safety and ethical behaviour.

**Mandatory Requirements**:

- Vaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the Health Employment Directive NO. 01/16

About West Moreton Health
West Moreton Health is one of the most rapidly evolving health services in the south east corner, with a community growth expected to almost double to more than 588,000 by 2036. Our vision is for a robust hospital and health service that includes fit-for-purpose spaces, interconnected buildings, multi-disciplinary health services, research, education and community partnerships.
To read more on how West Moreton Health are committed to transforming and optimising our care, to meet the health care needs of our growing and diverse community - Follow this link

**Benefits**:

- 17.5% annual leave loading (Additional allowances/entitlements may apply)
- 12.75 % employer contribution to superannuation
- Professional development
- Salary sacrificing options
- Wellness programs
- Employee Assistance Service (EAS).

To apply
Further information regarding this role please download and read the attached Role Description and Information Packages. You will need to submit your Cover Letter, CV or Resume including the names and contact details of two referees and a short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant to the role.



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