Contact Centre Consultant

2 weeks ago


Eastern Creek, Australia Lite n’ Easy Full time

**Introduction**:
At Lite n' Easy our goal is to create a healthier Australia by changing the way Australians eat. We make it easy for people to eat well, whether they want to lose weight or simply stay healthy. As a quality driven food company, all of our creative energies go into making our meals as delicious as they are healthy.
**Description**:
Are you someone who thrives on providing exceptional service? Are you ready to make a real difference in people's lives? Join us as a Contact Centre Consultant and become an integral part of our dynamic team.
What's in it for you?
- Meaningful Work: Help provide delicious, healthy meals to time-strapped individuals and those dedicated to wellness.
- Comprehensive Training: Dive into a four-week training program that combines classroom learning with hands-on experience. Our next intake starts on Monday 9th of December
- Supportive Environment: Work alongside passionate individuals in our Canning Vale, Perth office.
- Benefits: Enjoy perks like FREE secure onsite parking, product discounts, and access to our free onsite gym.
- Flexible Work: Work from home flexibility available upon successful completion of 6months probation.

**About the Role**:
We are seeking a motivated individual who is available to work on Mondays, with additional flexible days throughout the week. This role requires a minimum commitment of 22 hours per week, spread across at least three days.
**Key responsibilities include**:

- Handling inbound calls and delivering exceptional customer service to both current and prospective customers.
- Providing accurate and detailed product information while efficiently updating customer records.
- Addressing and resolving customer complaints with empathy and professionalism, always striving for continuous improvement.
- Demonstrating adaptability and a commitment to ongoing personal and team development.
- Be flexible with working hours, including availability between 8 am and 6 pm and occasional public holidays.

**What You'll Bring**:

- Previous experience in customer service (call centre, office, retail, or hospitality backgrounds are welcome).
- Excellent communication skills with the ability to articulate product benefits clearly.
- Familiarity with Customer Management Systems/Databases.
- Proven teamwork skills and the ability to thrive in a fast-paced environment.
- Preferred previous experience in a Contact Centre environment.

Join Our Team
If you're an Australian Citizen or Resident with a passion for customer service and a drive to make a positive impact, we want to hear from you Take the first step toward a rewarding career with Lite n' Easy.
Lite n' Easy is an equal opportunity employer committed to diversity and inclusion.



  • Eastern Creek, Australia Lite n’ Easy Full time

    **Introduction**: Are you ready to be part of something bigger? At Lite n' Easy, we're not just about meals; we're about transforming lives through better eating habits. We make it effortless for Aussies to embrace healthier choices, whether they're on a weight loss journey or simply aiming to maintain a balanced lifestyle. As a team, we pour our passion...


  • Eastern Creek, Australia Lite n’ Easy Full time

    **Introduction**: Are you ready to be part of something bigger? At Lite n' Easy, we're not just about meals; we're about transforming lives through better eating habits. We make it effortless for Aussies to embrace healthier choices, whether they're on a weight loss journey or simply aiming to maintain a balanced lifestyle. As a team, we pour our passion...


  • Eastern Creek, Australia Lite n’ Easy Full time

    **Introduction**: At Lite n' Easy our goal is to create a healthier Australia by changing the way Australians eat. We make it easy for people to eat well, whether they want to lose weight or simply stay healthy. As a quality driven food company, all of our creative energies go into making our meals as delicious as they are healthy. **Description**: We are...


  • Eastern Creek, Australia Lite n’ Easy Full time

    **Introduction**: Are you ready to be part of something bigger? At Lite n' Easy, we're not just about meals; we're about transforming lives through better eating habits. We make it effortless for Aussies to embrace healthier choices, whether they're on a weight loss journey or simply aiming to maintain a balanced lifestyle. As a team, we pour our passion...


  • Melbourne Eastern Suburbs, Australia Hudson Australia Full time

    We are looking for passionate customer service professionals to work with one of our clients in the Education space. - Monday to Friday Hours - rotating roster (8am to 4pm, 9am to 5pm, 10am to 6pm) - 6-8 week opportunity with the potential to extend - Full time and Part time opportunities available - Must be available to start from 26/06 As a customer...


  • Eastern Creek, Australia Alexander Appointments Full time

    $32 per hour + Super | On-Going, Full-Time hours - Transport & Logistics Sector | South-Western Sydney Location - ASAP Start | 8am-4pm, 9am-5pm OR 10am-6pm - Monday to Friday **8 x Data Entry/Customer Service Officers - Call Centre** - 8 x Data Entry/Customer Service Officers with contact centre experience required to join a Global Leader within the...


  • Melbourne Eastern Suburbs, Australia HAYS Full time

    Temporary Ongoing Role with Market Leaders In The Education Sector **Your new company** Operating in 10 countries to deliver professional education across the secondary, vocational education and training and higher education sectors. Offering a diverse range of certificates, diplomas and degrees, this education provider understands the need to work hand in...


  • Dry Creek, Australia Zoom Recruitment Full time

    6months recent experience in a call centre environment - Sound IT skills. - Exceptional communication skills - A team player attitude - A passion for customer service - Ability to complete pre-employment functional assessment and D&A testing Your ability to work efficiently in a team environment, multitask and follow process will be integral to your...


  • Melbourne Eastern Suburbs, Australia HAYS Full time

    Seeking experienced contact centre professionals to work in a 24/7 call centre handling inbound calls **Your new company** In The Customer Contact team they thrive in a dynamic and lively environment, characterised by its fast pace. Their top priority is meeting the ever-changing demands of customers, which means our focus and tasks can shift frequently....

  • Control Systems Lead

    2 weeks ago


    Eastern Creek, Australia CDC Data Centres Full time

    **About us**: Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities. Headquartered in Canberra with multiple facilities in the ACT, NSW and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale...


  • Eastern Creek, Australia CDC Data Centres Full time

    **About us**: Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities. Headquartered in Canberra with multiple facilities in the ACT, NSW and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale...


  • Eastern Creek, Australia CDC Data Centres Full time

    **About the role**: We are looking for an Electrical Services Specialist to support our Electrical Services Lead in establishing standards and maintaining processes for all electrical sub-systems across the CDC portfolio. The incumbent will also support electrical procedural quality assurance, capacity management across ANZ sites and coordination of...


  • Slacks Creek, Australia IKEA Full time

    Who you are To be successful in the role you will have: - The ability to deliver an exceptional customer experience by building and leading a high-performing, competent team in customer resolutions that engage with customers in all channels - Experience and confidence in a role leading people and working within a team - Passion for customer support and...

  • Sales Consultant

    12 hours ago


    Eastern Creek, Australia AUTOrecruit Full time

    Eastern Creek, NSW and Malaga, WA location **The Facts** - Commissions on deal signing and on delivery - Immediate stock to sell & deliver - Opportunity to grow and develop as the company expands - Staff discounts on our full range of products - Full-time permanent position, 5 day working week - Attractive retainer + comms, OTE up to $150k per annum **The...


  • Melbourne Eastern Suburbs, Australia HAYS Full time

    Customer Service/Helpdesk | Automotive Industry | Mount Waverley location | Full time | ASAP start **Your new company** Operating for over 45 years, this organisation prides itself on their innovative solutions they provide for businesses across the globe. Specialising in the automotive space, our client tailors their product offers based on customer and...


  • Eastern Creek, Australia Techtronic Industries (TTI) Full time

    **Sowho are we?** Milwaukee Tools is an industry leader in the manufacture of cordless & electric power tools, accessories and hand tools and are part of the global organisation Techtronic Industries (TTi) who are renowned for their manufacture of quality brands such as Ryobi, AEG, Vax and many more. We as a group pride ourselves on an unrelenting strategic...

  • Strategy Manager

    2 weeks ago


    Eastern Creek, Australia CDC Data Centres Full time

    **About the role**: The Corporate Strategy Manager is a new role supporting CDC’s end-to-end strategy development and implementation across the organisation to achieve CDC’s goals. Work closely with our Chief Strategy Officer to support the future growth and development of our organisation through the development and implementation of end-to-end data...


  • Eastern Creek, Australia Coles Supply Chain Full time

    We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **About the team**: Above all, we value the health, safety and...

  • Store Manager

    2 weeks ago


    Melbourne Eastern Suburbs, Australia Frontline Recruitment Full time

    **Store Manager - Shopping Centre Retail - Southland**: **Who they are**: An Australian owned framing retailer, with 8 stores across Victoria, a national e-commerce shop and a Wholesale division. They are currently expanding with new stores scheduled to open and are seeking Store Managers for our **a current and NEW location!** Offering range of products...


  • Eastern Creek, Australia Pet Circle Full time

    Dogs, cats, budgies and everything in between - pets deserve the world. They make us want to be better humans. That’s why we’ve made it our mission to build the most engaged and passionate community of pets and pet parents across the world. And we’re looking for talented team mates who can help us do it. Founded in Sydney, our team of 500+ pet...