Parts and Service Sales Representative

5 months ago

Brisbane, Australia Sandvik Full time

Sandvik Mining and Rock Solutions

Parts and Service Sales Representative (Underground Mining Equipment) - Brisbane QLD

Our Company and Culture

Sandvik Mining and Rock Solutions is a globally recognized leader in supplying equipment, tools, parts, service, and technical solutions for the mining and construction industries. As a business area within the Sandvik Group, we are proud to employ approximately 44,000 people across more than 150 countries.

Our commitment to sustainability is unwavering, and we conduct business in a responsible and ethical manner. Our core values prioritize safety above all else, and we always operate with consideration for the environment and the communities in which we work. Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount.

Join us at Sandvik, where we are dedicated to delivering excellence and innovation in the mining and construction industries.

The role

Managing strategically important customer accounts, the Parts and Service Sales Representative is responsible for developing, maintaining, and growing key customer accounts. Effective account management will incorporate the customers’ strategic requirements with value propositions from Sandvik.

The focus is to manage customer relationships with a view to the medium
- and longer-term aspirations for both the customer and Sandvik. You will strive to support your customers, exploring opportunities for growth by targeting new business opportunities.

Areas of responsibility
- Identifies aftermarket opportunities, acting as liaison with customers through to completion
- Develop sales opportunities for all aftermarket products related to Sandvik’s Underground fleet.
- Performs gap analysis on the existing fleet to identify sales opportunities.
- Responsible for the achievement of agreed targets
- Ensures accounts are in compliance with terms and conditions of sale
- Provide support in following up on outstanding debtors
- Liaises between customer and Sandvik on parts support queries to ensure they are resolved in a timely manner
- Predictive parts forecasting through analyzing customer maintenance strategy and planning to ensure parts availability meets the customer’s requirements

**Profile**:

- You will be flexible and self-motivated with exceptional customer-focused skills.
- You must be able to demonstrate a high level of communication and organisational abilities.
- You will build a strong relationship to understand the customer’s business and manage a well-structured sales pipeline.
- You must be able to work well with internal stakeholders to develop your sales strategies to achieve set targets.
- You must have the capacity to travel up to 40% regionally.

A proactive mindset, with an eagerness to advance your knowledge, is a key driver in the selection for this position.
- Desired qualifications and experience_
- Customer Support and enthusiasm for sales
- A mechanical aptitude or a strong desire to develop technical knowledge is essential for this role
- Accreditation in either business or mechanical fields would be favourable
- Aftermarket sales or service experience in Mining or a background specific to Sandvik equipment would be a distinct advantage

Agencies need not apply.

Join us for an exciting career with endless opportunities Our company offers a variety of benefits that will make you eager to start your next adventure.

Work from the comfort of your own home with our flexible work arrangements and take advantage of our Employee Benefits Program which includes options for salary sacrifice. You'll also receive a superannuation contribution of 13% on top of your earnings, giving you added peace of mind for your future.

As a part of our team, you'll be eligible for our Company Performance Bonus scheme, recognizing your hard work and dedication to the company's success. Plus, our Length of Service Recognition program highlights our commitment to our employees and rewards their loyalty.

We understand the importance of work-life balance and provide paid parental leave to support our employees and their families. Our company also offers training and development opportunities to help you grow your skills and reach your career goals.

Sandvik is proud to be a Work180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and benefits on the Work180 website.

Talent Acquisition Specialist

Monique King

0438 641 791

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