Member Experience

3 weeks ago


Sydney, Australia Lanson Partners Recruitment Pty Ltd Full time

Excellent career growth opportunities within the business.
- Opportunity to collaborate with multiple parts of the organisation.
- Hybrid working with multiple locations.

"Digital innovation is not just about technology, it's about unlocking the

potential of your organization's most important asset - your customers."

As the life insurance industry rapidly transforms, digital solutions are becoming increasingly critical to supporting member engagement and delivering a leading insurance experience for this organisation who protect 4 million members. This role will play an active part in their program of work to deliver modern and integrated digital services to superannuation funds and their members.

Working collaboratively with our Proposition, Digital & Data, and Marketing & Communications teams, you will be responsible for developing and enhancing our member-focused digital initiatives and propositions. We're looking for a creative individual who can build engaging content, map out customer journeys, and build new digital experiences that deliver a leading insurance experience.

This organisation are leaders in developing their people’s careers in line with their people's goals, working dynamically and collaboratively. If you have 1+ Years in a CX, Marketing, Process Improvement or Business Analysis role please reach out.



  • Sydney, Australia Rest Full time

    Company Description Supporting millions of Aussies since 1988 with low fees and competitive long-term performance. Profits back to members, not shareholders **Closing date: 28th July 2023** **Job Description**: - Newly created Strategic Leadership role - A career defining opportunity - Hybrid working as standard **About Us** Established in 1988, Rest...


  • Sydney, New South Wales, Australia Rest Full time

    Company DescriptionSupporting millions of Aussies since 1988 with low fees and competitive long-term performance. Profits back to members, not shareholdersClosing date: 28th July 2023Job Description: Newly created Strategic Leadership role A career defining opportunity Hybrid working as standardAbout UsEstablished in 1988, Rest is one of Australia's largest...


  • Sydney, Australia The Entourage Group Full time

    *** The role of the Member Experience Coordinator is to concierge Entourage Members through their journey - including on boarding, ongoing customer service, and supporting activities that help our members have a better member experience. Working across the Training & Delivery team (and maintaining close relationships to all facets of the business), this...


  • Sydney, New South Wales, Australia The Entourage Group Full time

    ***The role of the Member Experience Coordinator is to concierge Entourage Members through their journey - including on boarding, ongoing customer service, and supporting activities that help our members have a better member experience.Working across the Training & Delivery team (and maintaining close relationships to all facets of the business), this role...


  • Sydney, Australia TEG Full time

    **PLEASE DON'T APPLY THROUGH HERE, CHECK THE HOW TO APPLY SECTION.** - Hours: Casual & Part-Time hours available - including nights, weekends, and holidays - Start Date: June **About TES Live** TES Live is the leading producer and supplier of family entertainment and live activation across the Australian and International markets. Over TES Live’s...


  • Sydney, Australia TEG Full time

    **PLEASE DON'T APPLY THROUGH HERE, CHECK THE HOW TO APPLY SECTION.** - Hours: Casual & Part-Time hours available - including nights, weekends, and holidays - Start Date: June **About TES Live** TES Live is the leading producer and supplier of family entertainment and live activation across the Australian and International markets. Over TES Live’s...


  • Sydney Olympic Park, Australia Scouts NSW Full time

    **Do you excel in providing excellent customer service and administrative support?** Scouts NSW is currently seeking a customer-focused and detail oriented Member Experience Officer to provide customer and administrative support as part of our Member Experience Team, contributing to the overall improvement of our member experience. The Member Experience...

  • Dentist - Sydney CBD

    2 weeks ago


    Sydney, New South Wales, Australia HCF - Member Health Full time

    Looking for a change to transition out of private practice? Then this role in our busy Sydney CBD centre is for you In an ever-changing industry, a career with HCF provides you with employment security and a competitive incentive, all while building your earnings without the cost and pressures of running your own practice. Join HCF Dental and be part of a...


  • Sydney Olympic Park, New South Wales, Australia Scouts NSW Full time

    Do you excel in providing excellent customer service and administrative support?Scouts NSW is currently seeking a customer-focused and detail oriented Member Experience Officer to provide customer and administrative support as part of our Member Experience Team, contributing to the overall improvement of our member experience.The Member Experience Officer is...


  • Sydney, Australia HCF - Member Growth Full time

    About the Role As a Customer Service Officer at HCF, you'll be the face of Australia's largest Not-For-Profit Health Fund! Your personal touch will help guide our members in making informed healthcare choices. This Full-time position is based in our HCF Macquarie Centre Branch.  Responsibilities Embrace face-to-face and telephone needs-based selling,...

  • Provider Relations

    1 month ago


    Sydney, Australia HCF - Member Health Full time

    About HCF HCF is Australia's largest not for profit private health insurer. Our vision is to make health care understandable, affordable, high quality and customer centric. About the Role Ancillary Benefits are a critical component of HCF’s value proposition to the customer and a critical differentiator among health funds in the market.  In this role you...


  • Sydney, Australia Australian Military Bank Full time

    Since 1959, Australian Military Bank has provided members with fantastic service, great rates and competitive banking and insurance products. As a member-owned financial institution, we are all about putting members first and helping them to achieve their financial goals. We offer mortgage, consumer and credit loan facilities as well as products and services...


  • Sydney, Australia Australian Military Bank Full time

    Since 1959, Australian Military Bank has provided members with fantastic service, great rates and competitive banking and insurance products. As a member-owned financial institution, we are all about putting members first and helping them to achieve their financial goals. We offer mortgage, consumer and credit loan facilities as well as products and services...


  • Sydney, New South Wales, Australia Australian Military Bank Full time

    Since 1959, Australian Military Bank has provided members with fantastic service, great rates and competitive banking and insurance products. As a member-owned financial institution, we are all about putting members first and helping them to achieve their financial goals. We offer mortgage, consumer and credit loan facilities as well as products and services...


  • Sydney, Australia Herbalife Full time

    Overview: STATEMENT (defines the major functions/purpose of the position) Key point of contact on digital technology, websites (e.g., GoHerbalife), technical enhancements and resolutions SUPERVISORY RESPONSIBILITIES: - Person-In-Charge with internal stakeholders, external vendors, to ensure a seamless technology tools and functionalities ORGANIZATIONAL...


  • Sydney, New South Wales, Australia Rest Full time

    About the Job:As a pivotal member of the leadership team, you will collaborate closely with the Chief Member Officer (CMO) to ensure that the Member division focuses on key objectives.Coordinate and communicate the development and monitoring of the Member strategy and success metricsSet up and manage reporting frameworksSupport in group communicationsThis...


  • Sydney, Australia Rest Full time

    Company DescriptionSupporting millions of Aussies since 1988 with low fees and competitive long-term performance. Profits back to members, not shareholdersClosing date: 24th May 2024 *Please note Rest does not accept speculative resumes from recruitment agencies Job DescriptionYou have the ability to find what is possible!Influence the direction of the...


  • Sydney, New South Wales, Australia Rest Super Full time

    Company DescriptionSupporting millions of Aussies since 1988 with low fees and competitive long-term performance. Profits back to members, not shareholdersClosing date: 24th May 2024 *Please note Rest does not accept speculative resumes from recruitment agencies Job DescriptionYou have the ability to find what is possibleInfluence the direction of the...


  • Sydney, Australia Rest Full time

    Company DescriptionSupporting millions of Aussies since 1988 with low fees and competitive long-term performance. Profits back to members, not shareholdersClosing date: 24th May 2024 *Please note Rest does not accept speculative resumes from recruitment agencies Job DescriptionYou have the ability to find what is possible!Influence the direction of the...


  • Sydney, Australia Rest Full time

    Job DescriptionYou have the ability to find what is possible!Influence the direction of the roleHybrid working as standardAbout UsEstablished in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible...