Learning & Development Specialist Airport Operations
3 weeks ago
**_Coordinate the design and development of comprehensive learning and performance initiatives at Melbourne Airport_**
We currently have an exciting opportunity of Learning and Development Specialist to join our amazing Learning and Capability team on 12-month fixed term maternity leave cover contract.
The role will be responsible for supporting the development, delivery, and coordination of effective learning activities for Operations and other Melbourne Airport team members.
With the aviation and travel sector booming in 2023, on top of major projects that will underpin the future growth and development of Melbourne Airport and Victoria as a whole, now is a very exciting time to join
**Key responsibilities**:
The role's key accountabilities include:
**Learning & Development Administration, Reporting and Planning**
- Report on training compliance and ensure it is considered in action planning and improvement initiatives.
- Undertake administrative functions to manage and maintain training records on a Learning Management System
- Understand, track, and integrate relevant Operations safety & performance standards.
- Plan, prepare, and review internal training plans for new team member induction and recurrence activities.
- Coordinate and schedule external training as required.
- Report on IOC and Terminals monthly training metrics.
**Collaboration and Communication**
- Facilitate F2F and/or online learning programs to enhance learning and knowledge retention for a broad range of learners with different needs.
- Collaborate with L&C team members to design and/or develop enterprise learning solutions as required.
- Liaise with internal and external stakeholders on administrative, operational and L&C matters when required.
- Attend and conduct regular internal (and external) meetings as a L&C representative.
- Participate in safety/procedural/CASA audits when requested and respond to findings when appropriate.
**Workplace Safety**
- Conducts all work in a safe and sustainable manner.
- Identifies and follows safe work practices.
- Promotes and contributes to a proactive safety culture.
Some additional responsibilities include:
- Ensures compliance of team members to relevant legislation, industry standards, reporting and procedural requirements within the Integrated Operations Centre (IOC), Terminals, and wider Melbourne Airport team.
- Engages with a broad range of internal and external stakeholders to understand L&C requirements, working collaboratively to align delivered learning to L&C standards.
- Demonstrable relevant work experience within the Aviation sector relating to learning, compliance and auditing principles.
- Experience facilitating classroom or on-the-job training/programs.
- Relevant tertiary qualifications (i.e. Certificate IV Workplace Training & Assessment) preferred.
**About the Company**:
Melbourne Airport (Australia Pacific Airports Corporation) is proud to be one of Australia's premier transport hubs and Victoria's gateway to the world, connecting us to the global marketplace. We are committed to _creating connections that matter_ and enhancing the traveller experience across every aspect of our organisation to deliver our vision of becoming_ Australia's favourite Airport destination_. Currently, in an exciting phase of change, we are delivering rewarding career opportunities, making Melbourne Airport a dynamic and fast-paced place to work for our people.
APAC is a majority Australian-owned private company that also operates Launceston Airport, the tourism gateway to Tasmania and an industry multi-award-winning airport.
**Culture and Values**:
By joining the team at Melbourne Airport, you will work within a friendly, high-performance culture with a focus on our people and their development.
Our vision is to become Australia's favourite Airport destination and our people are paramount to achieving this success. We provide a supportive environment, with values that encourage all of our employees to Be You, Think Big, Own it and Work Together.
**Benefits**:
- Access to airport car parking 24 hours/365 days a year for both business and personal use
- Hybrid flexible working arrangements
- Airport Holiday, an additional day of leave
- Wellness Day, a further additional day of leave
- Discounted onsite childcare at Creative Garden Early Learning
- Mental health and well-being initiatives
- Employee Assistance Program (EAP)
- Career and professional development
- Active social culture and participation in a range of social impact days and activities
- Signature Experiences including an airfield family day, and kids’ footy day
- Access to an employee benefits scheme including access to corporate rates and airport retailer discounts (including SkyBus)
- APAC is committed to weaving Diversity into our DNA. We believe that Diversity and Inclusion will help us realise our greatest potential as a company, and maximise the potential of all our team members. We strive to create a cu
-
Melbourne, Victoria, Australia Melbourne Airport Full time_Coordinate the design and development of comprehensive learning and performance initiatives at Melbourne Airport_We currently have an exciting opportunity of Learning and Development Specialist to join our amazing Learning and Capability team on 12-month fixed term maternity leave cover contract.The role will be responsible for supporting the development,...
-
Melbourne, Australia Melbourne Airport Full timeCoordinate the design and development of comprehensive learning and performance initiatives at Melbourne Airport!We currently have an exciting opportunity of Learning and Development Specialist to join our amazing Learning and Capability team on 12-month fixed term maternity leave cover contract.The role will be responsible for supporting the development,...
-
Melbourne, Australia Melbourne Airport Full timeCoordinate the design and development of comprehensive learning and performance initiatives at Melbourne Airport!We currently have an exciting opportunity of Learning and Development Specialist to join our amazing Learning and Capability team on 12-month fixed term maternity leave cover contract.The role will be responsible for supporting the development,...
-
Melbourne, Australia Culture Amp Full time**Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...
-
Melbourne, Australia Culture Amp Full time**Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...
-
Melbourne, Victoria, Australia Culture Amp Full timeJoin us on our mission to make a better world of work.Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...
-
Project Coordinator
3 weeks ago
Melbourne Airport, Australia Melbourne Airport Full time**Are you an experienced Process Improvement Specialist? Come along and champion the Traveller experience at Melbourne Airport. We are looking for an enthusiastic and proactive individual with a passion of business/continuous improvements. Review, improve, and redesign business processes and services in partnership with our internal and external...
-
Project Coordinator
3 weeks ago
Melbourne Airport, Australia Melbourne Airport Full time**Are you an experienced Process Improvement Specialist? Come along and champion the Traveller experience at Melbourne Airport. We are looking for an enthusiastic and proactive individual with a passion of business/continuous improvements. Review, improve, and redesign business processes and services in partnership with our internal and external...
-
Airport Operations Coordinator
3 weeks ago
Melbourne, Australia Melbourne Airport Full time**_Come along and champion the Traveller experience at Melbourne Airport. We are looking for an enthusiastic and proactive individual with a passion of business/continuous improvements. Design, develop & deliver business improvements across all Terminal projects!_** We currently have an exciting new opportunity for an experienced Airport Operations...
-
Airport Operations Coordinator
1 week ago
Melbourne, Victoria, Australia Melbourne Airport Full time_Come along and champion the Traveller experience at Melbourne Airport. We are looking for an enthusiastic and proactive individual with a passion of business/continuous improvements. Design, develop & deliver business improvements across all Terminal projects_We currently have an exciting new opportunity for an experienced Airport Operations Coordinator who...
-
Amp Bank Customer Service Consultant
1 week ago
Melbourne, Victoria, Australia AMP Limited Full timeThe opportunityProvide an outstanding experience by taking inbound calls from AMP Bank customers, financial advisers and employers and adding value to each interaction by understanding their needs and delivering the best service.You will be given comprehensive initial training to get you off to a strong start, so it doesn't matter if you have no relevant...
-
Amp Bank Customer Service Consultant
3 weeks ago
Melbourne, Australia AMP Limited Full time**The opportunity** Provide an outstanding experience by taking inbound calls from AMP Bank customers, financial advisers and employers and adding value to each interaction by understanding their needs and delivering the best service. You will be given comprehensive initial training to get you off to a strong start, so it doesn’t matter if you have no...
-
Project Coordinator
3 weeks ago
Melbourne Airport, Australia Melbourne Airport Full time**Come along and champion the Traveller experience at Melbourne Airport. We are looking for an enthusiastic and proactive individual with a passion of business/continuous improvements. Design, development & deliver business improvements across all Terminal projects!!!!** We currently have an exciting new opportunity for an experienced Terminal Interface...
-
Project Coordinator
3 weeks ago
Melbourne Airport, Australia Melbourne Airport Full time**Come along and champion the Traveller experience at Melbourne Airport. We are looking for an enthusiastic and proactive individual with a passion of business/continuous improvements. Design, development & deliver business improvements across all Terminal projects!!!!** We currently have an exciting new opportunity for an experienced Terminal Interface...
-
North Service Centre Inspecie Specialist
1 week ago
Melbourne, Victoria, Australia AMP Full timeNorth Service Centre Inspecie SpecialistIf you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And...
-
Learning Solutions Designer
1 week ago
Melbourne, Victoria, Australia Melbourne Airport Full time_Exciting opportunity for a highly skilled and creative learning solutions designer to support the delivery of innovative and engaging learning experiences across our business_We are looking for a passionate Learning Solutions Designer to join our Learning and Capability Team at Melbourne Airport.As a digital learning specialist and experienced learning...
-
Nsc Complaints Resolution Specialist
1 week ago
Melbourne, Victoria, Australia AMP Limited Full timeThe opportunityThe Customer Resolution Specialist is responsible for helping the Client Servicing teams to continuously improve the quality of our customers' experiences.This is done by partnering with your colleagues and stakeholders to actively respond to complaints/disputes and using the feedback to turn negative customer experiences into positive ones...
-
Airport Planning Manager
3 weeks ago
Melbourne, Australia Melbourne Airport Full time**_A great opportunity to work on a wide range of high-profile infrastructure projects and to become a part of Airport planning and strategies!!!!_** The Airport Planning Manager position is responsible, in collaboration with the Planning Managers and other relevant business unit managers, for planning medium and long-term growth of aviation related...
-
Airport Planning Manager
3 weeks ago
Melbourne, Australia Melbourne Airport Full time**_A great opportunity to work on a wide range of high-profile infrastructure projects and to become a part of Airport planning and strategies!!!!_** The Airport Planning Manager position is responsible, in collaboration with the Planning Managers and other relevant business unit managers, for planning medium and long-term growth of aviation related...
-
Airport Planning Manager
1 week ago
Melbourne, Victoria, Australia Melbourne Airport Full time_A great opportunity to work on a wide range of high-profile infrastructure projects and to become a part of Airport planning and strategies_The Airport Planning Manager position is responsible, in collaboration with the Planning Managers and other relevant business unit managers, for planning medium and long-term growth of aviation related infrastructure at...
