Client Portfolio Lead

3 weeks ago

Melbourne, Australia Endava Full time

**Company Description**
Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.

By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.

From prototype to real-world impact - be part of a global shift by doing work that matters.

Reporting directly to the APAC Managing Director, the Client Portfolio Lead is responsible for driving the growth of a business unit within a chosen industry vertical or cluster.

**Leadership**
- Lead the Client Partner team in their region to meet personal and regional targets.
- Develop Client Management talent within the region, guiding skill mastery and career progression with clear success plans for each direct report.
- Execute industry vision and strategy in partnership with regional management, ensuring alignment with Endava's core values and a focus on diversity.
- Ensure high-quality delivery of solutions to clients and build great client experiences within the industry and beyond.

**Account Growth**
- Manage the GIB client portfolio, driving growth, meeting targets, and achieving strategic objectives.
- Collaborate with the sales team to drive new business development within existing accounts, aligning pursuit teams for optimal performance.
- Foster local industry networks to solidify Endava's presence as a key regional player.
- Enhance personal expertise in regional market trends to become a regional industry SME.
- Engage and leverage the wider Endava capability to build credibility within clients and the region.
- Serve as an escalation point for all existing client issues, concerns, and opportunities.

**Reporting**
- Ensure data accuracy within systems and report diligently.
- Compile and present monthly regional reporting to the Global Client Director.
- Keep opportunity-level information up-to-date within systems. Finance/Business Management
- Ensure accurate forecasts, budgets, projections, and adjustments are provided as needed.
- Ensure all signed contracts within the region meet Endava’s risk, financial, and compliance criteria.
- Own and manage risks effectively at the team and client level.
- Ensure governance and business rules are adhered to with appropriate sign-offs.
- Manage budgets in line with agreed P&L.
- Ensure staff forecasting and recording systems are accurate and up-to-date.
- Ensure compliance with legal and regulatory environments.

**Qualifications**
- Proven track record in managing and growing client portfolios, achieving significant revenue growth.
- Extensive experience in developing and executing client strategies that drive business growth and enhance client satisfaction.
- Demonstrated success in managing account P&L and achieving financial targets.
- Experience in leading and mentoring high-performing teams.
- Strong background in client engagement and building senior-level client relationships.
- Proven ability to collaborate and influence across various levels of an organization.
- Experience in strategic initiatives and driving continuous improvement.

**Additional Information**
Discover some of the global benefits that empower our people to become the best version of themselves:

- ** Finance**: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;
- ** Career Development**: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;
- ** Learning Opportunities**:Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
- ** Work-Life Balance**: Hybrid work and flexible working hours, employee assistance programme;
- ** Health**: Global internal wellbeing programme, access to wellbeing apps;
- ** Community**: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.

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