Customer Support Coordinator
2 months ago
**Looking for short term work until Christmas?**
We have multiple Seasonal Casual positions as a **Transport Customer Support Coordinator** commencing immediately through to Christmas 2024.
**About the opportunity**
This role provides quality and timely customer service for internal and external customers in our transport network. Transport Customer Support Coordinators are responsible for receiving and scheduling customer transport and equipment requests. Working within a team of co-ordinators reporting to the Team leader.
**What you’ll deliver with us**
This is a critical customer service role based in Dandenong, Victoria and supporting our network operations team where you will resolve customer bookings and queries across a range of customer service channels, providing exceptional customer service experiences to delight the customer.
**You’ll also**
- Respond to and process all enquiries, escalations, and complaints through to a satisfactory resolution, within compliance guidelines
- Ensure relevant systems are accurately maintained and updated to assist in the timely resolutions of customer enquiries
- Maintain and deliver outcomes consistent with the service level agreements aiming for resolution within required timeframe, including first call resolution
**Roster / Payroll details**
- Fortnightly rotating roster - 7am, 8am or 9am starts
- Full time hours = 7.35 per day
- Monday to Friday - enjoy your weekends off
- $73,027 base salary + 22.5% casual loading =**$89,458 pa Casual rate**
**About you**
You are a results focussed customer service professional, with high attention to detail who enjoys problem solving and working to deadlines.
**You’ll also need**
- Excellent written and verbal communication skills
- Demonstrated prior work experience in a customer service focused business
- Experience working within a deadline and schedule driven environment.
- Experience resolving customer enquiries to a high standard with acknowledgement of Transport requirements
**How we’ll deliver for you**
- Hybrid work model - 3 office days then work from home the other 2 days
- $68,887 base rate + casual loading + 12% superannuation
- Be part of a collaborative, as well as autonomous work environment
- Enjoy job variety where no two days are the same in a fast-paced ever-changing environment
- Free onsite car parking
**We’re delivering together**
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.
-
Service Delivery Coordinator
5 months ago
Dandenong, Australia Personalised Support Services Full time**Service Delivery Coordinator - Disability Provider** **Company Overview**:Personalised Support Servicesis a leading disability service provider committed to enhancing the lives of individuals with disabilities. We are dedicated to delivering high-quality support and care services that empower individuals to lead fulfilling and independent lives. Join our...
-
Customer Service Coordinator
2 months ago
Dandenong, Australia Woodforde Group Full timePermanent opportunity | Dandenong location - $65k + Super | Parking on site - Great team environment! | Extensive Training provided **Your Organisation** Since its inception in the 1900s, this organisation has established itself as a trusted name in school wear and uniforms, evolving into a thriving family business. What began as a single store has grown...
-
Customer Management Coordinator
4 months ago
Dandenong, Australia Wurth Australia Full time**Dandenong South** The Wurth Group is a private, family organisation. We strive to deliver the highest possible customer satisfaction through quality products and services. With 80,000 employees globally and revenue exceeding 20 billion Euro, we love what we do, and we are proud of it. Locally, Wurth Australia operates from a state-of-the-art building in...
-
Customer Excellence Coordinator
4 months ago
Dandenong, Australia Veritas Recruitment Pty Ltd Full time**Work Type**: - Permanent - Full Time**Work Mode**: - On-site**Industry**: - Admin & Secretarial**Location**: - Dandenong South - Victoria**Salary**: $75,000.00 - $75,000.00 Yearly **Reference**: - BH-25925-2Located in the South Eastern Suburbs this exciting opportunity is for an experienced Customer Excellence Coordinator to join the team and...
-
Ndis Support Coordinator
4 months ago
Dandenong, Australia Aussie Best Care Pty Ltd Full timeThe role of the Support Coordinator is to support National Disability Insurance Scheme (NDIS) Participants to achieve their NDIS Plan goals, by coordinating: - Informal supports e.g. connecting with family, friends and other community groups or networks; - Mainstream supports e.g. working with other sectors that have a responsibility to support NDIS...
-
Customer Service Coordinator
6 months ago
Dandenong, Australia Coates Full time**About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly...
-
Sales & Customer Service Coordinator
4 weeks ago
Dandenong, Victoria, Australia Hoerbiger Full timeJob Title: Sales & Customer Service CoordinatorWe are seeking a highly motivated and organized Sales & Customer Service Coordinator to join our team at Hoerbiger Australia Pty Ltd. As a key member of our team, you will be responsible for providing exceptional customer service and support to our internal and external customers.Key Responsibilities:Assist with...
-
Support Coordinator
6 months ago
Dandenong, Australia Superior People Recruitment Full timeAre you passionate about improving the lives of people with disabilities? Do you thrive in teams that encourage you to use your customer-centric approach to enable others to build confidence in their capabilities? What you’ll be doing Your day will see you helping customers develop the skills and confidence needed to manage their NDIS plan. Initially,...
-
Sales and Customer Service Coordinator
3 days ago
Dandenong, Victoria, Australia Hoerbiger Full timeJob SummaryWe are seeking a highly skilled and motivated Sales and Customer Service Coordinator to join our team at HOERBIGER Australia Pty Ltd.The successful candidate will be responsible for providing exceptional customer service, processing customer enquiries and orders efficiently, and ensuring the Quality Management System is adhered to.Key...
-
Sales & Customer Care Coordinator
4 months ago
Dandenong, Australia Ingersoll Rand Full timeLocation: Dandenong South, VIC, AU, 3175- Req ID: 6347**Internal Sales & Customer Care Coordinator** Gardner Denver Industries Pty Ltd, part of the Ingersoll Rand group, are a market leader in manufacturing highly engineered products including compressors, blowers, liquid ring pumps and fluid transfer products for a multitude of industrial users. Our...
-
Support Coordinator
5 months ago
Dandenong, Australia Superior People Recruitment Full timeAre you passionate about improving the lives of people with disabilities? Do you thrive in teams that encourage you to use your customer-centric approach to enable others to build confidence in their capabilities? What you’ll be doing Your day will see you helping customers develop the skills and confidence needed to manage their NDIS plan. Initially,...
-
Sales Support Coordinator
4 months ago
Dandenong, Australia Ingram Content Group Full timeCompany Description **Become a part of an innovative Sales team helping to revolutionize the way publishers make books available in an on-demand world and helping to revolutionize the way that publisher content reaches readers around the world!** **Ingram Content Group Australia, Pty Ltd and Lightning Source, Print on Demand,** is a leader in providing a...
-
Sales & Customer Service Coordinator
7 days ago
Dandenong, Victoria, Australia Hoerbiger Full timeJob SummaryWe are seeking a highly skilled and organized Sales & Customer Service Coordinator to join our team at Hoerbiger Australia Pty Ltd. As a key member of our Compression Technology team, you will be responsible for providing exceptional customer service and support to our internal and external customers.Key ResponsibilitiesAssist with the day-to-day...
-
Sales and Customer Service Coordinator
1 week ago
Dandenong, Victoria, Australia Hoerbiger Full timeJob SummaryWe are seeking a highly skilled and organized Sales and Customer Service Coordinator to join our team at HOERBIGER Australia Pty Ltd. As a key member of our Perth branch, you will be responsible for providing exceptional customer service, processing customer enquiries and orders, and ensuring the Quality Management System is adhered to.Key...
-
Customer Service and Sales Coordinator
6 days ago
Dandenong, Victoria, Australia Hoerbiger Full timeRole OverviewHOERBIGER Australia Pty Ltd is seeking a highly skilled Customer Service and Sales Coordinator to join our team in Perth. As a key member of our Compression Technology team, you will be responsible for providing exceptional customer service, processing customer enquiries and orders, and ensuring the Quality Management System is adhered to.Key...
-
Customer Service Coordinator
2 months ago
Dandenong, Australia Gates Corporation Full time**ROLE OVERVIEW**: *** The Customer Service Coordinator (aka Representative) is the first point of contact of customers for inquiry and orders. Our Dandenong South, Victoria, Australia site is looking for a talented full time Customer Service Coordinator. **RESPONSIBILITIES**: - Communicates with customers to address issues, concerns, and complaints. -...
-
Customer Service Support
2 weeks ago
Dandenong, Australia Baptcare Full timeCustomer Service Support - In Home Care - East Maximum term until 11/11/25 Full-Time role Hybrid model, monthly need to attend in-person meetings in head office Camberwell. Secure employment in a growth industry Attractive pay rates with salary packaging benefits About Baptcare We are a faith based, purpose-driven organisation that provides residential and...
-
Ndis Support Coordinator
5 months ago
Dandenong, Australia Independent Ability Care Full time**Full Job Description** Independent Ability Care is currently seeking a highly motivated, energetic, and caring Support coordinator to join our team and work alongside our current Support coordinators. As a Support Coordinator you will be responsible to promote empowerment, choice and control and community inclusion of people with disabilities and their...
-
Customer Service Support
4 months ago
Dandenong, Australia Baptcare Full timeCustomer Service Support - In Home Care - East region Permanent full-time role Hybrid work environment office & home based, monthly need to attend in-person meetings in head office Camberwell. Secure employment in a growth industry Attractive pay rates with salary packaging benefits About Baptcare We are a faith based, purpose-driven organisation that...
-
Customer Service Support
5 months ago
Dandenong, Australia Baptcare Full timeCustomer Service Support - In Home Care - SouthEast region Permanent Full-Time role (2 Positions) Hybrid work environment office & home based, monthly need to attend in-person meetings in head office Camberwell. Secure employment in a growth industry Attractive pay rates with salary packaging benefits About Baptcare We are a faith based, purpose-driven...