Customer Excellence Coordinator
6 months ago
**Work Type**:
- Permanent - Full Time**Work Mode**:
- On-site**Industry**:
- Admin & Secretarial**Location**:
- Dandenong South - Victoria**Salary**:
$75,000.00 - $75,000.00 Yearly
**Reference**:
- BH-25925-2Located in the South Eastern Suburbs this exciting opportunity is for an experienced Customer Excellence Coordinator to join the team and ensuring superior service delivery to customers both internal and external.
**Your responsibilities will include**:
- Processing deliveries and invoices via ERP systems including SAP
- Liaising with planning and shipping departments to ensure customer orders are fullfilled within confirmed delivery times
- Liaising with export forwarders for efficient shipments, booking transport and document control.
- Working closely with the logistics department to ensure on time delivery
- Investigating customer invoice queries in a timely manner
- General administration as required
- Processing all customer complaints through internal systems
**About you**:
- Strong attention to detail
- Previous experience in a customer service coordinator role or office administration
- Strong & clear communication skills
- Strong data entry skills
- Strong time management skills
- The ability to work autonomously
- End to end order management in fast paced environment
- The ability to take initiative and adapt
- Manufacturing admin experience (desirable)
- Dangerous good experience (desirable)
**What is on offer**:
- Free parking onsite
- Fantastic working culture
- Extensive on job training
- Work for a global leading manufacturer
- Make the role your own
- Flexible start and finish times
- Close to the M3
Don’t miss out on the exciting opportunity APPLY NOW
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