Lead and Administrative Support

3 weeks ago


Malaga, Australia Nu Style Shutters Full time

Nu Style Shutters specialises in Home IMPROVEMENT products such as Roller Shutters, Outdoor Blinds, Security Door, Window Screens and Louvre Shutters.

We are looking for a **part time Lead and Administrative Support** with a bubbly character to join our current fast-growing business with the willingness to learn HOW WE ROLL

**About the role**
- Manage large amount of inbound and outbound calls in a timely manner.
- Generate leads, convert incoming phone calls and internet enquiries into qualified appointments for Sales Consultants.
- Schedule sales appointments to time slots and assign them directly to the Consultants.
- Work closely with the Service & Installation team for scheduling purpose.
- To input data in the system (MYOB software & Excel sheet).
- Maintain internet lead database by verifying and updating information (E.g., contact log).
- Provide information on products by answering questions from customers (training will be provided on product knowledge).
- Seize opportunities to upsell products.
- Convert showroom walk-ins into appointments.
- Build sustainable relationships and engage customers by going the extra mile.
- Attend to training sessions to improve knowledge, skills, and abilities as and when required.
- Record KPI’s.
- Maintain office equipment operational by following established procedures and to report any malfunctions.
- Provide administrative support as and when required.
- Assist in general maintenance and cleanliness of office areas.

**Job Type**: Part-time
Part-time hours: 25 per week

**Salary**: $25.00 - $30.00 per hour

Schedule:

- Monday to Friday

**Experience**:

- administrative: 1 year (preferred)

**Language**:

- English (preferred)

Work Authorisation:

- Australia (required)



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