CRM Manager, Ap Cluster

6 months ago


Macquarie Park, Australia Organon Full time

The Position
- ** Customer Relationship Manager is leading CRM strategy and **Operations** in system to support Organon’s ambition on Customer Engagement Excellence in AP cluster.**:

- This position reports to Commercial Excellence Lead (AP cluster) and has a close collaboration with the SFE Managers and broader MCOP team in the cluster as well as market teams to plan and execute all CRM priorities
- ** The position can be based in any markets of AP cluster **including Singapore, Malaysia, Taiwan, Hong Kong, Vietnam, India, Indonesia, Philippines, Australia, New Zealand and Thailand.

CRM operation
- Accountable for day to day operations of CRM
- Operating as the trusted advisor for the CRM solution, supporting ongoing multichannel engagement acceleration
- Designing the structured multichannel engagement plan in Veeva system for commercial functions to provide feedback.
- Leading CRM integration with other platforms and systems in the company
- Establishing guidelines efficient CRM usage for stakeholders
- Reviewing data quality and user behavior on a periodic basis to ensure meaningful insight is generated relating to customer engagement.
- Supporting market expansion and planned new Veeva functionality onboarding.
- Supporting day to day operations of CRM

CRM capability
- Producing a 3-year roadmap to enable the CRM function to be a customer centric, business focused, results oriented function.
- Collaborating with stakeholders both locally and within the AP cluster to deliver the roadmap in real terms.
- Represent AP cluster to participate the Global CRM community meetings to address the needs from AP cluster and provide feedback to Global CRM community on the prioritized CRM solutions to be built in pipeline.

CRM strategy
- Enabling the field force through effective CRM training in AP cluster for the various users (eg. sales manager, sales rep, marketing, medical affair, SFE etc.)
- Actively updating stakeholders on the latest CRM trends in the pharmaceutical industry, identifying executable solutions with high impact

**Secondary Job Description**

**Who We Are**:
Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman.

**Search Firm Representatives Please Read Carefully**

**Annualized Salary Range**

**Annualized Salary Range (Global)**

**Annualized Salary Range (Canada)**

**Please Note: Pay ranges are specific to local market and therefore vary from country to country.**

**Employee Status**:
Regular

**Relocation**:
**VISA Sponsorship**:
**Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites**

**Flexible Work Arrangements**:
**Shift**:
**Valid Driving License**:
**Hazardous Material(s)**:
**Number of Openings**:
1
**Requisition ID**:R525275


  • CRM Manager

    6 months ago


    Macquarie Park, Australia Organon Full time

    **The Position** - ** Customer Relationship Manager** **is leading CRM strategy and execution in system **to support Organon’s ambition on Customer Engagement Excellence in AP cluster. - This position **reports** to Commercial Excellence Lead (AP cluster) and having close collaboration with MCOP team in cluster and market field force to plan and execute...


  • Macquarie Park, Australia Organon Full time

    **The Position** - Highly dynamic career in Sales and career development opportunities - Be part of a high performing team in a collaborative environment - A great opportunity that leads to brand management - The position can be based in any markets of AP cluster** **including Singapore, Malaysia, Taiwan, Hong Kong, Vietnam, India, Indonesia, Philippines,...


  • Macquarie Park, Australia Merck Full time

    **The Position** - Highly dynamic career in Sales and career development opportunities - Be part of a high performing team in a collaborative environment - A great opportunity that leads to brand management **Responsibilities**: - Product marketing for Organon’s SAC (Short Acting Contraception) and HRT brands. - Development of integrated marketing plans...

  • Cluster Manager

    7 months ago


    Macquarie Park, Australia Seed Heritage Full time

    Up to 50% off product, $1,000 annual clothing allowance & bonus potential - Permanent Full Time role with an iconic Australian retailer - Clear career pathway towards future leadership opportunities Seed are currently on the lookout for an experienced and inspirational **Cluster Manager** to lead and inspire the team in our **Macquarie Cluster**. Reporting...


  • Macquarie Park, Australia Organon Full time

    **The Position** - A unique opportunity to join a new leading biopharmaceutical company and define a new culture that creates a compelling customer experience. - The Learning & Development Lead is part of the dynamic cluster team in AP Organon. As the essential business advisor to the Cluster’s leadership and stakeholders, your role is to understand AP’s...

  • CRM Lead

    8 months ago


    Macquarie Park, Australia MSD Full time

    **CRM Lead** - ** Looking to join a diverse team who bring their authentic selves to work?** - **Love a challenge and solving problems through collaboration?** - **One-year Fixed-Term Contract** (parental cover)** - ** Location: Multiple sites in Australia and New Zealand** As a CRM Lead reporting to the Sales Enablement Manager ANZ, your primary...


  • Macquarie Park, Australia Merck Full time

    **The Position** You will partner with the business units to support and execute Organon ANZ’s digital marketing strategy, as well as lead the delivery of its priorities. You will play a key conduit role with the AP cluster to identify and drive synergies, ensuring integration and coordination for AUS specific projects and initiatives. You will help...


  • Macquarie Park, Australia Organon Full time

    Job DescriptionThe PositionA unique opportunity to join a new leading biopharmaceutical company and define a new culture that creates a compelling customer experience.The Learning & Development Lead is part of the dynamic cluster team in AP Organon. As the essential business advisor to the Cluster’s leadership and stakeholders, your role is to understand...


  • Macquarie Park, Australia AstraZeneca Full time

    **CRM & System Integration Coordinator** **About AstraZeneca** At AstraZeneca Australia and New Zealand, we push the boundaries of science, and we leverage diversity of thought to drive innovation. We are committed to our people, investing in team and individual development. Ours is an energetic, fast-paced way of working that is solutions-focused and...


  • Macquarie Park, Australia Medtronic Full time

    Careers That Change Lives  Are you a recent graduate looking for a challenging and rewarding career in the medical device industry? Do you want to work with a global leader in healthcare solutions that improve the lives of millions of people around the world? If so, the Medtronic Graduate Program- Cardiac Rhythm Management (CRM) is for you! At...


  • Macquarie Park, Australia Alcon Full time

    This role is an operational and generalist to support all CommEx solutions of process and system. Enact as the first line of CommEx support to commercial team in Cluster/Country. Sales Effectiveness & Analytics work is focused on developing, implementing, and monitoring compliance with sales processes and tools to improve sales force effectiveness...


  • Regents Park, Australia Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) Full time

    Location: - NSW - Regents Park- Employment Type: - Full-Time Permanent- Department: - National Sales**About the Company** Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) is one of Australia’s leading suppliers of premium residential and commercial air conditioning and air to water heat pump systems. In a short 25 years the company has pushed...

  • Communication Manager

    6 months ago


    Macquarie Park, Australia Enterprise IT Resources Pty Ltd Full time

    Contract Type: - Contract- Location: - Macquarie Park - New South Wales- Salary: - WFH flexibility- Reference: - 7255- Contact Name: - Tito Tealdo- **Job Description**: Join Our Client's Team as a **Communication Manager!** **6 months initial contract** **$881 per day** Are you an experienced Communication Manager looking for an exciting opportunity to...


  • Regency Park, Australia SA Government -TAFE SA Full time

    **TAFE SA** **Job reference**: 637112 **Location**: 5010 - REGENCY PARK **Job status**: Ongoing **Eligibility**: Open to Everyone - **Full-time, ongoing role** **- Based at TAFE SA Regency Campus** - **OPS4 salary range, $76,561 - $80,256 p.a. + Super** **About TAFE SA** Awarded the Training Provider of the Year at the 2021,2022 and 2024 SA Training...

  • Accounts Payable Temp

    6 months ago


    Macquarie Park, Australia Charterhouse Full time

    **Accounts Payable** - Great short term opportunity for someone with an AP background - Parking on site - Immediate start available **About the company** A global Professional services organisation with 6 offices across Australia as well as locations in Europe, The Middle East, The Americas, Africa and Asia Pacific. **Role summary** This is a stand alone...

  • Field Manager

    4 months ago


    Macquarie Park, Australia Abbott Full time

    About us Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160...


  • Macquarie Park, Australia Charterhouse Full time

    Job OverviewThe Senior Accounting Policy Manager at Charterhouse will play a key role in providing technical accounting advice to the team, ensuring compliance with accounting standards, government and financial policies, and procedures.About the RoleThis is a senior leadership position that requires a high level of expertise in accounting principles, policy...


  • Macquarie Park, Australia Richard Lloyd Accounting Recruitment Full time

    We are seeking an experienced Financial Operations Specialist to join our team on a 12-month fixed-term contract.As a Financial Operations Specialist, you will play a critical role in supporting the Accounts Payable function, ensuring seamless end-to-end AP processing for our fast-growing infrastructure business.The ideal candidate will have prior experience...


  • Macquarie Park, Australia Charterhouse Full time

    Job details Location: Macquarie Park Salary: $1000 - $1100 per hour Job Type: Contract Discipline: AccountingReference: V-117422 Posted: 2 days ago Share this job Job...

  • Territory Manager

    4 months ago


    Macquarie Park, Australia Abbott Laboratories Full time

    An exciting opportunity has arisen for an experienced **Territory Manager** to support our established and high performing **Cardiac Rhythm Management (CRM) division**. Based in** Melbourne** this position is responsible for maximizing sales volume and market share of designated products within an assigned territory. **Your responsibilities include (and...