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Customer Experience Officer

3 months ago

Ballarat, Australia City of Ballarat Full time

**Casual positions available at the Ballarat Aquatic & Lifestyle Centre**:

- **Band 3 Salary from $37.18 - $39.78 per hour inclusive of casual loading plus superannuation****:

- **Evenings and weekend availability is required**

**About the Position**:
We currently have exciting opportunities for customer focused individuals to join our Customer Experience team at Ballarat Aquatic and Lifestyle Centre.

Customer Experience Officers are our frontline staff who will deliver service quality that exceeds the expectations of our customers.

The successful applicants will need to be available to work a broad range of hours across centre opening hours, often at short notice:

- Monday to Friday 5.30am to 9.00pm
- Saturday: 5.30am to 6.00pm
- Sunday: 7.30am to 6.00pm

**Key Selection Criteria**:

- Experience working within a customer facing and fast paced environment.
- Strong written and verbal communication skills with the ability to relate effectively with a range of people.
- Ability to work effectively within a team environment demonstrating a can-do attitude and a positive work ethic.
- An understanding of the services and programs provided at the Ballarat Aquatic and Lifestyle Centre.
- Available to work a broad range of shifts across centre opening hours:

- Monday to Friday 5.30am to 9.00pm
- Saturday: 5.30am to 6.00pm
- Sunday: 7.30am to 6.00pm

**How to apply**:
The successful applicant will be required to undergo a full employment medical and police check.

**Contact**:
For further information on this position, please contact please contact Kristie Hoskin, Customer Experience Team Leader, 5329 1676.**Job Ref**:

- CJ000262

**Submitted**:

- 27-05-2024
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