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Clinical Advisor

4 weeks ago

Melbourne, Australia EML Full time

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

As part of our diverse team based in Melbourne, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

As a Clinical Advisor, you will be joining a high functioning and well-established team of like-minded colleagues. You will utilise your strong injury management experience and provide strategic support and guidance to the claims team. The primary focus of this role will be to assist in facilitating early return to work, remain at work and risk identification outcomes.

This will be a permanent, full time position based in the Melbourne office, with flexibility to work from home.

YOUR RESPONSIBILITIES
- Work closely with Claims Managers to assess areas of improvement regarding treatment management
- Identify and assist Claims Operations team members to address barriers to enable early return to work outcomes and review of strategy on long term claims
- Assist with the implementation of injury management, rehabilitation and vocational rehabilitation initiatives
- Assess requests and advise and guide Claims Operations team members on appropriate treatment services for claims management
- Develop and maintain a strong working partnership with the Regulator

ABOUT YOU
- Allied Health qualification and experience is required
- Excellent understanding of the Victorian work cover legislation [relevant to medical and treatment intervention] and the associated regulations
- Experience in injury management and strategic claims management within a claims agent or insurance company setting
- Experience in collaborative peer to peer communications with treatment providers
- Highly developed stakeholder management and negotiation skills
- Excellent oral and written communication skills
- Proven track record in achieving business objectives

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success.
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super

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