Member Support Consultant
3 months ago
21-Aug-2024
FLG/1814054
Melbourne - CBD and Inner Suburbs
- Category:
- Sales- Position Type:
- Full Time- Application Close Date:
- 20-Sep-2024**About Goodlife Health Clubs**:
As Australia's premier, privately-owned fitness organisation, **Goodlife Health Clubs** is in a unique position to kickstart your career in the sector. We currently operate **97 premium clubs **in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more than 270,000 members. Our members enjoy access to industry-leading gym facilities, innovative group fitness classes and bespoke personal training solutions - empowering people throughout Australia to live the Goodlife.
As both a service provider and employer our mission is simple: Move people to achieve great things.
**The opportunity**:
**Member Support Consultants** (MSC's) at our **Prahran** club play an essential role in building and maintaining a thriving **Goodlife Health Club** membership base. MSC's are the first people to interact with prospective members and inspire them to begin their wellness journey with us - they are responsible for helping thousands of people become faster, fitter, stronger and happier versions of themselves.
The role of an MSC is highly varied and has two clear goals - achieving membership growth goals through proactive sales activities and retaining existing members through the provision of “best-in-class" customer service. MCS's are experts in all things **Goodlife**: They can seamlessly swap between sales and lead generation; Providing exceptional service and achieving successful customer outcomes on the reception desk and; Proactively communicating with current members to enhance their club experience and drive positive member retention.
**Responsibilities**
- Proactively contribute to club sales budget utilising sales promotions and referrals campaigns
- Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities
- Achieving the required number of lead contacts via telephone to maximise sales opportunities
- Providing sales presentations and tours to prospective members
- Creating great member journeys via positive and personalised interactions
- Achieving successful outcomes to enquiries
- Opening and closing the club as per the club roster
- Active involvement in member retention programs, inspiring members to continue their fitness journey
- Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience
**About you**:
- Current First Aid & CPR certificates.
- Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
- The ability to solve problems, and overcome obstacles
- Outstanding communication abilities - able to listen, understand, empathise and influence others
- Tenacity with a natural drive to achieve individual targets and team goals
- Customer focused with a desire to achieve exceptional customer outcomes
**What we can offer you**:
A career in the fitness industry is a career like no other. With **Goodlife Health Clubs**, the actions you take every day will inspire others and positively impact the health, well-being and confidence of people across your community.
**In addition, we offer**:
- A realistic OTE of $70,000-$75,000 (made up of base salary and commission), plus super
- A complimentary all-access Goodlife membership
- Anniversary leave days and an additional free gym membership for friends and family as part of our “recognition for service awards”
- Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations and disciplines
Elevate your professional and personal growth withaccess to our industry leading learning and development content. Dive into the FLG Learning Hub, your one-stop shop for 90,000+ online courses From mastering languages to becoming a presentation pro, and from acing customer service to ruling social media, we've got what you need to excel. Plus, get excited with Blinkist Explore a curated collection of engaging reads to boost your brainpower anytime, anywhere. Get ready to unleash your potential and conquer new heights, both personally and professionally, with our exciting learning and development content
**About Fitness & Lifestyle Group**:
We are proud to be part of **Fitness and Lifestyle Group** (FLG). FLG's portfolio of globally renowned fitness brands includes Goodlife Health Clubs, Fitness First Australia, Jetts, Zap, and Barry's. FLG has 500+ physical locations across Australia, New Zealand, Vietnam, Singapore, and Thailand. Our 10,000+ employees currently help almost a million people live happier, healthier and more active lives, delivering
-
In Work Support Consultant
1 month ago
Prahran, Australia WISE Employment Full timeCompetitive Salary starting from 69K + NFP Salary Packaging + Bonuses + More! - A rewarding, for-purpose career, assisting others to reach their potential - "Top 30 Most Inclusive Employer 2022/2023" - DCA **Are you passionate about making a difference?** WISE Employment is seeking driven, solution-oriented individuals who thrive on helping others. If you...
-
Store Consultant
5 months ago
Prahran, Australia National Storage Full time**Exciting & Varied Role Consisting of Customer Service, Administration & Operational Tasks.** **Set Rotating Roster with No nights, Sundays, or Public Holidays for a Great Work-Life Balance.** **ASX200 Listed Company | 650+ People | 230+ Centre Locations Across Australia & New Zealand.** **About Us** Since 2000, National Storage has become one of...
-
Legal Recruitment Consultants
5 months ago
Prahran, Australia Hamilton Professional Full timeSeeking Legal Recruitment Consultants Are you a Recruitment Consultant with a Law Degree or experience in Legal recruitment? In these challenging times, we understand that finding a lucrative recruitment sector can be a daunting task. However, we have some valuable insights to share with you. If you possess a Law Degree or have a background in Legal...
-
Sales Consultant at Goodlife Health Clubs
5 months ago
Prahran, Australia PG Operations Pty Ltd Full time**About Goodlife Health Clubs**: **As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs** is in a unique position to kickstart your career in the sector. We currently operate in excess of 90 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of...
-
Membership Consultant @ Goodlife Prahran
5 months ago
Prahran, Australia Goodlife Prahran Full timeA realistic OTE of **$65,000-$75,000** (made up of base salary and commission), plus super. **Roster**:Tues/Sat **OR** Sun/Thurs - **must be able to work 1 weekend day ongoing.** Read more to learn about the position below. **Come and join the amazing team we have at Goodlife Prahran, a meaningful opportunity where you can inspire others to make an amazing...
-
Banking Consultant, Prahran VIC
2 weeks ago
Prahran, Victoria, Australia ANZ Full timeAbout UsAt ANZ, we're committed to shaping a world where people and communities thrive. Our mission is to deliver exceptional customer experiences by empowering our customers with seamless banking services.About the RoleAs a Banking Consultant, you'll play a critical role in providing our customers with tailored banking solutions that meet their individual...
-
Banking Consultant, Prahran Vic
2 weeks ago
Prahran, Australia ANZ Banking Group Full time**Req ID**: 79428 **Department**: AR Branch Network **Division**: Australia Retail **Location**: Prahran About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As a Banking Consultant, your role is to provide our...
-
Practice Lead
5 months ago
Prahran, Australia Melba Support Services Full time**Practice Lead** **About Us**: Melba has been supporting the Victorian community for over 50 years. What began with three families in search of a different kind of day support for their children with disabilities, has become a mission to open a world of opportunities for people to live fabulous lives of their choosing. The human rights of the people we...
-
Foh Team Member
5 months ago
Prahran, Australia The Alps wine bar and bottle shop - Diggin' in the Cellars Full timeThe Alps wine bar and bottle shop - Diggin' in the Cellars We are looking for a FOH team member to join our team! - Genuine career & development opportunities - A cohesive team, venue wide, who value knowledge & collaboration - Great working environment, work/ life balance & generous perks About us The great wine regions of the old world form a formidable...
-
Clinical Support Specialist
3 weeks ago
Prahran, Victoria, Australia Healthscope Full timeWe are seeking a skilled Clinical Support Specialist to join our team at Healthscope. As a Clinical Support Specialist, you will provide clinical and administrative assistance to Allied Health Professionals to ensure the delivery of high-quality rehabilitation services.The ideal candidate will have a Certificate IV in Allied Health Assistance and be able to...
-
Prahran, Victoria, Australia Healthcare Professionals Group Full timeAbout the Role:We are seeking a skilled General Practitioner to join our private billing clinic in Prahran. As a key member of our team, you will be responsible for providing high-quality patient care and contributing to the success of our practice.Key Highlights:Fully booked from day one with a strong patient base.Located in the heart of Prahran, near...
-
Team Member
5 months ago
Prahran, Australia 300 Grams prahran Full timeAbout 300 Grams Burgers of your childhood made with the best local ingredients. 300 grams is so much more than just nutritious burgers; it’s an experience - made up of great ambiance and of course, brilliant customer service. With multiple restaurants across Melbourne and new stores coming soon we are currently recruiting for awesome people to join our...
-
Team Member
5 months ago
Prahran, Australia 300 Grams prahran Full timeAbout 300 Grams Burgers of your childhood made with the best local ingredients. 300 grams is so much more than just nutritious burgers; it’s an experience - made up of great ambiance and of course, brilliant customer service. With multiple restaurants across Melbourne and new stores coming soon we are currently recruiting for awesome people to join our...
-
Front of House Team Member
2 months ago
Prahran, Australia DITC - Diggin In The Cellars Full timeDITC - Diggin In The Cellars An opportunity for a personable customer focused hospitality professional, with a passion for service and honest wine to join our front of house team at The Alps. - Genuine career & development opportunities - A cohesive team, venue wide, who value knowledge & collaboration - Great working environment, work/ life balance &...
-
Medical Specialist
1 week ago
Prahran, Victoria, Australia Healthcare Professionals Group Full timeHighlights:Diversify your medical career in a supportive and professional environment, prioritizing a healthy work-life balance.In this premium, privately billing practice, you’ll benefit from lucrative earnings and a busy schedule from day one.Gain access to a diverse patient population, state-of-the-art facilities, and onsite allied health support,...
-
Retention & Reception Specialist @ Goodlife Prahran
5 months ago
Prahran, Australia Goodlife Prahran Full time**The opportunity: Part Time Membership Consultant Retention & Reception Specialist** Hourly rate of $23.23 + commission, + super. **Roster**: Mon-Thurs 6am until 11am - 20hours a week. Must be able to commit to this schedule ongoing. This is not a purely sales focused role, but additional sales experience is preferred but not essential. Read more to learn...
-
Prahran, Australia Goodlife Prahran Full time**The opportunity: Part Time Membership Consultant Retention & Reception Specialist** Hourly rate of $24.10 + commission, + super. **Roster**: Shifts TBC but successful applicant must have weekend AM availability ongoing. This is not a sales focused role, but additional sales experience is preferred but not essential. Read more to learn about the position...
-
Cosmetic Nurse
1 month ago
Prahran, Victoria, Australia Laser Clinics Australia Full timeAbout the RoleWe are seeking a highly skilled and motivated Cosmetic Registered Nurse to join our team at Laser Clinics Australia. As a key member of our clinical team, you will be responsible for administering advanced aesthetic treatments, performing comprehensive patient consultations, and developing treatment plans.Key Responsibilities:Administer...
-
Speech Pathology Consultant
2 weeks ago
Prahran, Victoria, Australia Outcomes Connect Australia Full timeAbout the RoleOutcomes Connect Australia is seeking a dynamic Speech Pathologist to join our multidisciplinary team. As a Speech Pathologist, you will be responsible for managing a caseload and providing evidence-based therapeutic supports in a timely manner.Key Responsibilities:Deliver speech pathology services to clients within schools, homes, and the...
-
Retail Sales Consultant
2 months ago
Prahran, Australia Melbourne Bicycle Centre Prahran - bikes.com.au Full time**Job tasks and responsibilities**: Deliver and maintain a high level of customer service. Greet customers and identify their needs. On sell bicycles and related products by providing accurate information on product features and benefits. Operate retail check out and sales computer programs. Assist with customer phone and on-line enquiries. **Skills and...