Customer Service Representative

3 months ago


Mascot, Australia Healthcare Professionals Group Full time

**Benefits**
- Be a part of a global Biopharmaceutical company
- 4 days WFH, office located in Mascot
- Great, collaborative company culture
- 3 Month Temporary contract

**About the company**
A global research based Biopharmaceutical company with the mission to use their dedicated team of 25,000 global employees and a specialised approach to innovate & develop market advanced therapies to tackle the world’s most complex and life threatening diseases.

**About the opportunity**
Being the integral link between the company and it’s customers, your responsibility will be to respond to customer enquiries within a timely manner, update SAP with accurate customer information, and process orders in an efficient and timely manner.

**Culture**
Passionate thought leaders encouraging innovation and agility in a changing pharmaceutical landscape. Creating a culture of engaged, thoughtful and passionate employees. Driving a culture of engagement by listening and acting.

**Duties**
- Process orders using SAP
- Support Field Sales team with efficient communications and response to requests
- Optimise customer communications by giving exceptional descriptions of products, availability and pricing
- Liaising with Divisional staff, internal operations and 3PL, displaying strong communication skills

**Skills and Experience**
- SAP Order Processing experience is highly regarded for this role
- Exposure to Medical Device & Pharmaceutical industries preferred
- Strong customer service skills, managing customer expectations
- Ability to understand products and be able to communicate their uses to customers
- Exceptional time management & organisational skills
- Understanding of neighbouring functions within the business
- Ability to build strong, lasting relationships with customers and cross functional teams

**How to Apply**

**About Us**

**Job details**:

- Location
- Mascot
- Salary
- $36 - $38 per hour, Benefits: plus superannuation
- Job Type
- Casual
- Ref
- BH-40047
- Contact
- Jane Nichols
- Contact phone
- +61 2 8877 8714
- Posted
- about 3 hours ago



  • Mascot, Australia Randstad Australia Full time

    Your New Company: Unlock your potential and join the dynamic world of Retail. This multinational department store powerhouse thrives on delivering unbeatable value to their customers by offering brand-name and designer merchandise at reasonable prices. Your New Role:In your role as the Customer Service Representative, you will report to a supportive Manager...


  • Mascot, Australia FedEx Full time

    {"h2": "Job Summary", "p": "At FedEx, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our Domestic Services team, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.", "h2": "Key Responsibilities",...


  • Mascot, Australia dnata Full time

    Job Title: Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments? We're seeking a Customer Service Representative to join our team at Sydney International Airport.About the Role:Provide exceptional customer service to passengers at the carouselMonitor carousels for issues...


  • Mascot, Australia dnata Full time

    {"Job Title": "Customer Service Representative", "Job Description": "Role OverviewAs a Customer Service Representative at dnata Airport Services, you will be the first point of contact for passengers at the carousel, ensuring a smooth and efficient experience. Your attention to detail and ability to work under pressure will be essential in monitoring...


  • Mascot, Australia Avis Budget Group Full time

    **Competitive Salary. Performance Incentives. Employee discounts on car rentals.** **What you’ll do** As Customer Service Representative, or as we refer to Rental Sales Agent you are the first point of contact and face of our brand! In this position you will interact with our customers at the rental counter while marketing products and services,...


  • Mascot, Australia EATON Full time

    Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. Eaton offers a comprehensive portfolio of backup power and distribution equipment which protects us from host of threats including power outages, surges, and lighting strikes. The Power Distribution units range...


  • Mascot, Australia FedEx Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at FedEx. As a key member of our Domestic Services team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide customer service via phone,...


  • Mascot, Australia FedEx Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at FedEx. As a key member of our Domestic Services team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide customer service via phone,...


  • Mascot, Australia Eaton Full time

    Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. The Power Quality (PQ) division at Eaton Electrical provides power management solutions including uninterruptable power supplies (UPS’s), surge protective devices, power distribution units (PDU’s), remote...


  • Mascot, Australia FedEx Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at FedEx. As a key member of our Domestic Services team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and...


  • Mascot, Australia Randstad Full time

    Your New Company: Unlock your potential and join the dynamic world of Retail. This multinational department store powerhouse thrives on delivering unbeatable value to their customers by offering brand-name and designer merchandise at reasonable prices. Your New Role:In your role as the Customer Service Representative, you will report to a supportive Manager...


  • Mascot, Australia The NRMA Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at The NRMA. As a key member of our airport operations team, you will be responsible for providing exceptional service experiences to our customers, ensuring their needs are met, and contributing to the successful operation of our location.Key...


  • Mascot, Australia The NRMA Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at The NRMA. As a key member of our airport operations team, you will be responsible for providing exceptional service experiences to our customers, ensuring their expectations are met, and contributing to the successful operation of our...


  • Mascot, Australia Eaton Full time

    Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. Eaton offers a comprehensive portfolio of backup power and distribution equipment which protects us from host of threats including power outages, surges, and lighting strikes. The Power Distribution units range...


  • Mascot, Australia Eaton Full time

    Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. The Power Quality (PQ) division at Eaton Electrical provides power management solutions including uninterruptable power supplies (UPS’s), surge protective devices, power distribution units (PDU’s), remote...


  • mascot, Australia Randstad Full time

    About Our ClientOur client is a renowned construction company that sets the gold standard for customer service. With over 21 years of experience in delivering premium projects and being the best in their field, this business is rapidly growing and is seeking multiple Customer Service Representatives to join their high-performing team.Your New RoleAs the...


  • Mascot, Australia Boston Scientific Corporation Full time

    **Customer Care Representative**: - Remote Eligible: Field Based- Onsite Location(s): Mascot, NSW, AUCustomer Care Representative **The Role** This role works with the Customer Care Team to achieve Customer Focus objectives relating to: order handling, billing enquiries, complaint handling as well as customer, doctor and patient enquiries. The key focus...


  • Mascot, Australia WooliesX Full time

    **Customer Service Representative - Contact Centre (Inbound)**: Exciting opportunity for service focussed individuals to join the Woolworths Customer Hub team based in Mascot NSW, where providing an exceptional customer experience is our daily mantra. **This is a great opportunity to start building a career with one of the largest and most trusted employers...


  • Mascot, Australia EATON Full time

    About the RoleEaton, a leading provider of intelligent power management solutions, is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesOrder Management: Manage and resolve...


  • Mascot, Australia Carbiz Rentals Full time

    **$55k-$60k Base + Super + APR + Bonus Incentives!**: - **< 10 mins walk from Mascot Station!**: - ** Ongoing training, support, mentorship and opportunity for career development!** **Carbiz are looking for highly enthusiastic, personable, and detail-oriented individuals to join our Assessments team as Customer Excellence Representatives.** Your success...