National Intake Support Officer

6 months ago

Sydney, Australia CanTeen AU Full time

**Join Canteen and help young people affected by cancer in a caring and compassionate team culture**
- Make a difference by impacting the lives of young people affected by Cancer.
- Be a part of an inspiring, purposeful and transformative team culture.
- Based in Sydney or Melbourne
- $60,000+ super and benefits

**About us**

Canteen and Cancer Hub acknowledge Aboriginal and Torres Strait Islander peoples as Australia’s First Peoples and sovereign custodians of this land. We pay our respects to Elders past, present and emerging. Canteen and Cancer Hub are committed to the safety and wellbeing of children and people of all ages. We welcome all people including those from diverse backgrounds, faiths, sexual orientation and/or gender identities.

Canteen, Camp Quality and Redkite (Alliance Partners) are working together to provide Cancer Hub - a digital hub to help families impacted by cancer more easily access the practical and emotional support they need, when they need it.

Canteen is dedicated to supporting young people and their families affected by cancer. Founded by young cancer patients, our mission is to provide essential programs, services, and resources that positively impact the lives of 12-25-year-olds facing their own diagnosis, dealing with a close family member's cancer, or grieving the loss of a loved one. We believe in the transformative power of our team, and together, we aim to make a meaningful difference in the lives of those we serve.

**About our benefits**

We connect, we empower, we challenge, and we are real. These values ground the way we work at Canteen and Cancer Hub, and underpin a culture that brings people together, collectively, in an inspiring and positive way. Being a part of our team offers you a rewarding, purposeful and genuine experience, with endless opportunities. Find out more on our LinkedIn Life Page.
- Base Salary + Superannuation + Not-For-Profit Salary Packaging (up to $15,900 of your salary tax-free).
- 5 Weeks Annual Leave.
- Learning & Development opportunities.

**About our role**
- Stakeholder Engagement: Contribute to key stakeholder relationships, working collaboratively with all services under Cancer Hub, Alliance Partners and other stakeholders to ensure young people and families receive access to the supports that best meet their needs.
- Team Collaboration and Program Development: Collaborate and consult with peers/across Cancer Hub/Canteen/Alliance; sharing practice through teaching and learning opportunities; contributing to team projects and overall development of the service.

**About You**
- Minimum 2 years proven experience in a similar role
- Experience handling sensitive information.
- Demonstrated ability to maintain professional administrative responsibilities such as case notes, report writing, data entry and other communications in a timely manner.
- High level communication and networking skills.
- Excellent computer and digital communication skills including in the use of MS products and Salesforce (or similar CMS).
- Demonstrated customer service experience and a warm and empathetic approach to responding to inbound enquiries from a range of stakeholders such as health/service professionals, bereaved families, cancer patients, and young people.
- Experience with Medicare billing (not essential but preferred).
- Demonstrated ability to work independently and within a team.
- Demonstrated excellent interpersonal and communication skills across a variety of mediums.
- Willingness to participate in supervision (group and individual) and team meetings.
- Flexibility to travel interstate if, and when required.
- Warm and approachable, ability to listen actively, friendly and professional.
- Highly motivated with the ability to handle multiple competing demands.
- Highly organised, has strong administrative skills and attention to detail oriented.
- High level of communication skills.

Due to the nature of Canteen and Cancer Hub’s work, you will be required to (very) occasionally work weekends and evenings. Advance notice will be given when this is the case, and Canteen does have a Time off in Lieu policy for taking leave as agreed with the supervising manager.

Only applicants selected for interview will be contacted.

**Employment Expectations**
- **Successfully complete and maintain a current National Police Check and Working with Child Check relevant to the individual’s state jurisdiction.**:

- **Undergo an extensive screening process prior to appointment to guarantee the safety of all Canteen’s stakeholders.**:

- **Provide at least two direct referees to ensure a successful reference check is completed. **:

  • Intake and Registration Officer

    6 months ago

    Sydney, Australia Hudson Australia Full time

    A fantastic opportunity on a 4 months contract with the possibility for an extension or a potential to go permanent. Attractive hourly rate and based in Campbelltown NSW or Mount Gravatt Queensland. **About the Organisation**: The Intake and Registration Officer role is responsible for undertaking intake and registration services for carers accessing...

  • Client Intake and Support Officer

    7 months ago

    Sydney, Australia HammondCare Full time

    Client Intake and Support Officer, Restorative Care Team, Centre for Positive Ageing - Permanent full-time position based at the Centre for Positive Ageing at Hammondville - Packaged salary for the successful applicant will be matched to NSW Health Administration Officer Level 2 **About HammondCare**: HammondCare is an independent Christian charity that...

  • Business Intake Director

    4 weeks ago

    Sydney, New South Wales, Australia Corrs Chambers Westgarth Full time

    About UsCorrs Chambers Westgarth is Australia's leading independent law firm, providing exceptional legal services across a full spectrum of matters.Job DescriptionThe Head of Business Intake will oversee the implementation of enhanced policies, systems and procedures for Business Intake aligned with industry best practice. This includes designing and...

  • Intake Officer

    1 month ago

    Sydney, Australia Respect Full time

    **_Our team is searching for an Intake Officer - Home Care who is passionate about delivering exceptional service and fostering meaningful relationships with our valued clients in Sydney._** **Who we are**: As a proud not for profit organisation since 1922, Respect Aged Care serves older residents through our high standard of care and community. Our focus...

  • Head of Business Intake

    2 months ago

    Sydney, Australia Corrs Chambers Westgarth Full time

    HEAD OF BUSINESS INTAKE - 492745- Sydney- Risk & Legal Excellence- Full time**Join Corrs Support Services Trust (Corrs Chambers Westgarth), Australia's leading independent law firm.** The Head of Business Intake will be responsible for the following key areas: - providing strategic direction to the firm in the design and implementation of enhanced...

  • Head of Business Intake and Compliance Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Corrs Chambers Westgarth Full time

    OverviewCorrs Chambers Westgarth is Australia's leading independent law firm, providing exceptional legal services across various matters.The firm's Risk team supports senior management, partners, lawyers, and staff with risk management and professional practice matters.About the RoleWe are seeking a Head of Business Intake and Compliance Specialist to lead...

  • Mental Health Intake Manager

    6 months ago

    Sydney, Australia Ramsay Health Care Full time

    **Mental Health Intake Manager** **We are a leading provider of health care services with a special culture known as “The Ramsay Way” and a philosophy of “People Caring for People”** **Mental Health Intake Manager to join our team at Ramsay Clinics Northside and Ramsay Clinic Cremorne to oversee in the intake assessment process for our mental...

  • Lead Business Intake Strategist

    3 weeks ago

    Sydney, New South Wales, Australia Corrs Chambers Westgarth Full time

    About the RoleAs a Lead Business Intake Strategist at Corrs Chambers Westgarth, you will play a pivotal role in shaping the firm's business intake strategy. This position offers an exceptional opportunity to make a significant impact on the growth and success of our organization.Job DescriptionThe successful candidate will be responsible for developing and...

  • Business Intake Director for Compliance and Risk

    3 weeks ago

    Sydney, New South Wales, Australia Corrs Chambers Westgarth Full time

    Job OverviewWe are seeking an experienced Business Intake Director to join our team at Corrs Chambers Westgarth, a leading independent law firm in Australia.ResponsibilitiesThe successful candidate will be responsible for providing strategic direction to the firm in designing and implementing enhanced policies, systems, and procedures for Business Intake,...

  • School Learning Support Officer

    7 months ago

    Sydney, Australia NSW Government -School Administrative and Support Full time

    **Position Information**: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver...

  • Customer Support Specialist

    6 months ago

    Sydney, Australia Hatch Full time

    ** This role is at Tyro (not for Hatch)** Hatch is supporting Tyro to find a great Customer Support Specialist (September Intake) to join their Customer Support team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Tyro. **About the role at...

  • Technology Support Officer

    7 months ago

    Sydney, Australia Australian National Maritime Museum Full time

    APS 6 - Total Remuneration Package - $90,022 - $101,562 - Attractive employee benefits including 15.4% superannuation - Australia’s leading museum located waterside in beautiful Darling Harbour The Australian National Maritime Museum is seeking a Technology Support Officer to join it's Technology Team. The Technology Support Officer will work to ensure...

  • Aps5 National Technical Support Officer

    6 months ago

    Sydney, Australia HAYS Full time

    6-month contract | Sydney CBD | Multiple Positions Available | $50 -$55 per hour plus super **Your new company** This Federal Government Organisation is seeking multiple APS5 National Technical Support Officers to join their team. **Your new role** As a National Technical Support Officer, you’ll play a pivotal role in ensuring effective and efficient...

  • Manager Customer Care, Intake and Triage

    2 months ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Manager Customer Care, Intake and Triage** **Branch and Division**:Issues Resolution/Fair Trading Operations **Location**: Parramatta/Flexible **Term**: Ongoing/permanent **Grade**: Clerk Grade 11/12 **Salary range**: $139,787 - $161,663 + Super **Closing Date**: Tuesday 29th October (at 9.59am) **About the Role**: An exciting opportunity has become...

  • National Elicos Administration Assistant

    6 months ago

    Sydney, Australia ILSC Education Group Full time

    **NATIONAL ELICOS ADMIN ASSISTANT - JOB DESCRIPTION (DEC 2021)** - ** Title**: ELICOS Admin assistant. Sydney (**Part-time**) - **Start date**: Immediate - **Report to**: ELICOS Admin Manager **Overview of role** ILSC Language Schools (Adelaide, Brisbane, Melbourne, Sydney, Perth) are amongst the largest and fastest - growing language schools in Australia,...

  • Executive Support Officer

    3 months ago

    Sydney, Australia The National Film and Sound Archive (NFSA) Full time

    Posted: 10/09/2024- Closing Date: 22/09/2024- Salary: $80,430.00 - $87,572.00- Job Type: Ongoing / Non-ongoing; Full time- Location: Sydney- Job Category: Administration**About the National Film and Sound Archive** The National Film and Sound Archive of Australia (NFSA) is Australia’s audiovisual archive, telling the national story by collecting,...

  • Intake Crisis Counsellor

    1 month ago

    Sydney, New South Wales, Australia The Benevolent Society Full time

    About the RoleWe are seeking a highly skilled and compassionate Intake Crisis Counsellor to join our team at the Campbelltown Centre for Women's, Children's and Family Health.As an Intake Crisis Counsellor, you will provide high-quality counselling services to women who have experienced trauma, domestic violence, sexual assault, grief, and loss, as well as...

  • Disability Support Officer

    3 months ago

    Sydney, Australia Support Umbrella Group Full time

    **About Us**: Support Umbrella Group, through its subsidiaries iSeekSupport and iSeekCare, is dedicated to providing compassionate, high-quality support services for individuals living with disabilities. We are committed to empowering our clients, promoting independence, and enhancing their overall quality of life. Join a dynamic and caring team that makes a...

  • National VET Administrator | Vocational Education Specialist

    2 months ago

    Sydney, New South Wales, Australia ILSC Education Group Full time

    About this Role:We are seeking an enthusiastic National VET Administrator to join our friendly, supportive team at our Sydney CBD campus, in a varied and challenging role.Key Responsibilities:As a National VET Administrator, you will be responsible for student services and administrative duties, including:Working as part of a team on all national VET...

  • National Risk Officer

    3 weeks ago

    Sydney, Australia Calvary Full time

    Progress with purpose at one of Australia’s largest health care providers Get ahead with salary packaging, benefits and professional development in a supportive team environment Permanent full-time opportunity Flexible work arrangements About the role Calvary is seeking an experienced risk officer to join the national office team. The National Risk Officer...