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Care Manager
2 months ago
Healthe Care is a leading provider of home care services, committed to enriching the lives of seniors through exceptional, personalized care. With a strong heritage and progressive approach, we prioritize our people and strive for a great work-life balance.
The RoleWe are seeking a skilled Care Manager to join our team in Sydney City. As a key member of our operations team, you will manage client relationships, deliver excellent customer service, and implement client care initiatives. Your primary focus will be on ensuring high-quality service delivery and compliance reporting.
Key Responsibilities- Represent the company as a leading healthcare recruitment provider in Australia
- Ensure a high standard of conduct and work performance to promote Healthe Care's reputation
- Actively promote Homecare My Way services to meet growth targets
- Deliver on agreed KPIs and targets
- Manage a caseload of clients and deliver excellent client experiences
- Develop care plans that support quality outcomes for clients
- Ensure all client documentation and case notes are up-to-date and of high standard
- Support business development and onboarding functions
We are looking for a candidate with relevant tertiary qualifications or experience in the healthcare industry. You should have a strong understanding of aged care and/or other health-related services, as well as experience in working in a customer-focused service business.
What We OfferAt Healthe Care, we value our people and offer a supportive team environment, continuous development opportunities, and a generous leave policy. We are committed to embracing diversity and providing a safe working environment.