Risk, Audit and Compliance Manager

2 weeks ago

Sydney, Australia Gallagher Full time

**Overview**

Gallagher Bassett is Australia's largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne, and Sydney, and employing over 1000 staff.

We are thrilled to be returning to something that we do incredibly well, as we return to the NSW workers compensation arena we do so with a sense of renewal, excitement, and ambition. Our globality means that we are solid and stable, and our local leadership allows us to innovate and offer you safe structure, unabated support to do your job well and of course an opportunity to be part of something new.

**Role Purpose**

The purpose of this role is to deliver exceptional claims service and leadership under the Icare NSW workers compensation scheme. Ensure delivery of the Compliance & Audit Framework and provide support for the development of effective risk management practices. The role also provides independent and objective assurance to stakeholders through continuous evaluation, monitoring and improvement of business operations

**Key Responsibilities**
- Lead and inspire Your Teams and internal customers to ensure delivery of targets.
- Contribute to shaping our culture through high levels of people engagement; with a view to recognising the importance of diversity and increasing our people’s satisfaction levels and having pride in our goals.
- Monitor service performance by establishing clear goals and expectations, tracking progress against goals, ensuring timely feedback, appropriate support, addressing performance deficiencies promptly and recognising and rewarding exceptional performance.
- Lead and mentor your team and provide them with coaching, professional support to ensure they reach their full potential.
- Promote a culture which ensure compliance to our business processes is adhered to.
- Promote a culture of speaking up when processes could be improved.

**Experience & Skills**

**Essential**
- Recent and relevant experience in a similar role (Risk, Compliance or Audit)
- Success in embedding a quality improvement culture.
- Excellent stakeholder engagement and communication skills
- Strong problem-solving and conceptual skills
- Strong statistical, analytical, interpreting and reporting skills.
- Ability manage time and prioritise tasks.

**Desired**
- Prior experience in the Insurance/Financial Services industry
- Prior experience with General Insurance and/or Self-Insurance legislation
- GB values its employees and offers a friendly, comfortable working environment that facilitates a work and life balance_
- Be engaged with a high performing and agile team backed by a positive culture and a range of employee benefits. If this sounds like your future career, then we want to hear from you today_

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