Operations Manager

1 day ago


Parramatta, Australia Parramatta Leagues - Home of the Eels Full time

**We’re for you. We’re for community. We’re for the Eels.**

**About us**

Parramatta Leagues Club (PLC) is one of Australia’s most iconic Clubs in the Western Sydney region, strengthened by our sister club Vikings Sports Club (Dundas) and newly amalgamated Dural Club. We are passionate about bringing together our community, supporting local causes, and offering welcoming experiences for our members and community by delivering exceptional service.

For nearly 70 years we’ve supported the Eels, our community, our members, and our people. And we’ll support you. Just like our humble beginnings, we’ll give you a fair go and support your career development and growth - qualifications optional. Whether at our Dural, Dundas, or Parra location, you’ll experience our fun, vibrant, flexible, and empowering culture. And we’re for benefits. Lots of benefits. Of course, we offer competitive salary packages, but that’s only the beginning. Fancy a free lunch? It’s yours We think you’ll love it here. In fact, we think this might even be the highlight of your career - a place you won’t want to leave. Come join us for you, for better, for the best.

**About the role**:
The newly created role of Operations Manager will be responsible for overseeing the smooth and efficient operation of all departments including our Duty Managers, Supervisors and all operational staff. Reporting into the Club’s General Manager, you will play a crucial role in supporting the Club’s GM, acting as a key advisor and 2IC. This is a hand-on position, for an experienced hospitality leader to join an Iconic Leagues Club Group, in which you will ensure high standards of customer service and enhance member experience.

**Duties include**, but are not limited to:

- Act as a key advisor to the General Manger-Parramatta Leagues Club
- Lead and mentor staff and duty managers, proactively identifying training and development needs
- Identify opportunities for business improvements, providing innovative ideas to improve operational procedures and enhance member experience
- Develop and maintain positive relations with members including managing patrons and member complaints in a timely and effective manner
- Enforce all AML/CTF, Legislation, Self-Exclusion and member welfare checks
- Oversee external contractors, security, maintenance of facilities and that WHS standards are met for the Club to ensure staff and patron safety
- Update roster templates based on operational needs, to ensure efficient operations during trade and excellent customer service to patrons in all areas of the Club
- Ensure staff and patrons adhere to all relevant policies, procedures and legislation

**About you**:

- Experience in a similar operational leadership position in the hospitality industry
- Passionate about the hospitality industry and committed to delivering an exceptional customer experience.
- Inspiring and influential leadership and management skills and experience in mentoring and developing team members.
- Strong business acumen, strategic planning and financial reporting skills
- Extensive knowledge of operations over all departments in a Club including gaming and food and beverage services, and all relevant legislation
- Knowledge and understanding of POS, and Clubs House Systems including telephone operations, lighting, air-conditioning, audio visual, etc.
- RSA, RCG, Advanced RCG, Licensee and Advanced Licensee competencies
- First Aid Certificate & WWCC (or willing to obtain)
- Diploma/ Bachelor’s degree in a management-related discipline (desirable)



  • Parramatta, Australia NSW Government -Operations Group Full time

    **Temporary Full-Time - up to 12 months with opportunity to move to Ongoing** - **Hybrid working - Office situated in Parramatta - currently 2 days per month** - **Salary $139,788 - $161,663 + super** NSW Department of Education has an exciting opportunity for a skilled and experienced individual to join our team in a Insurance Risk & Claims Management...

  • Operations Manager

    4 weeks ago


    Parramatta, Australia Move Recruitment Solutions Full time

    Leadership opportunity reporting to Managing Director - Drive strategic direction and increase operational performance - Diverse, challenging and rewarding role **About our client Our client is a leader in their field of engineering expertise. With a successful history and well-respected brand, they are now looking for a suitably experienced Operations...

  • Operations Manager

    1 week ago


    Parramatta, Australia Whitebream Australia pty Ltd Full time

    **Responsibilities**: - Oversee the day-to-day operations of the organization, including service delivery, staffing, budgeting, and compliance with NDIS regulations. - Develop and implement operational policies, procedures, and systems to streamline processes and improve efficiency. - Manage and support a team of staff members, providing leadership,...

  • Operations Manager

    5 days ago


    Parramatta, Australia Stride Full time

    **About Us**: We are leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention. Stride is a name that expresses our ambition - it’s a name that’s purposeful and shows awareness of the important role we play in the recovery journey. As we embark on our next stage, join us to make...


  • Parramatta, Australia Grid Logistics Pty Ltd Full time

    Job Overview: Key Responsibilities: - Oversee and manage all crushing operations, ensuring adherence to production targets and quality standards. - Develop and implement operational strategies to optimize efficiency and reduce costs. - Monitor equipment performance and coordinate maintenance activities to minimize downtime. - Lead, mentor, and develop a...


  • Parramatta, Australia Cater Care Australia Cater Care Services Full time

    **Introduction**: As a leading provider of catering and facilities management services, Cater Care prides itself on delivering exceptional quality and value to our clients across various industries. If you are passionate about customer service, operational management and possess strong leadership skills, then this opportunity in the Procurement department...


  • Parramatta, Australia HSBC Full time

    **Some career choices have more impact than others.** We’re looking for progressive minds who are driven and forward-thinking, who are **open** to different ideas and cultures, who can **network **with stakeholders and colleagues and who’ll work with **courageous integrity **every day. As an HSBC employee in Australia, you’ll have access to tailored...


  • Parramatta, Australia Link Group Full time

    **Overview** - This role will lead and drive a high performing Investment Operations team in the delivery of investment operations and unit pricing services, including middle office functions, to Fund Services investment manager clients. - This role requires demonstrated exceptional leadership as it is crucial in the providing exceptional solutions for...


  • Parramatta, Australia Westpac Group Full time

    **Operations Management Advisor** - **Permanent Full-Time Opportunity**: - **Hybrid working model.**: - **Location: Flexible (Adelaide, Sydney, Melbourne)** **How will I Help?** We have a fantastic opportunity for Operations Management Advisor within Westpac Group Operations (GO). You will support the end-to-end adoption of Active Operation Management...

  • Operations Manager

    2 days ago


    Parramatta, Australia Westpac Group Full time

    Permanent - Location - Parramatta, NSW **How will I help?** - We have an exciting opportunity for Operations Manager role to be part of CTBO extended leadership team, this role is key to powering the delivery of excellent service to our customers and meeting our compliance obligations. This role will report to Executive Manager. - You will be responsible...

  • Project Officer

    3 weeks ago


    Parramatta, Australia NSW Government -Operations Group Full time

    **Ongoing Full-Time** - **Location: We have flexible work agreements in place that allows you to work from home and from offices across NSW. Our team's central office location is in Parramatta.** - **Base Salary $106,025 - $117,363 + super** NSW Department of Education has an exciting opportunity for a skilled and experienced individual to join the Reform...


  • Parramatta, Australia Redpath Partners Full time

    New-build, A-Grade asset in Parramatta - Manage a prestigious account for this global leader in real estate - Endless internal progression with clear progression routes from day one. Redpath Partners are delighted to be working with one of the worlds most respected real estate advisor and consultant companies who are seeking a **Tenancy Operations...


  • Parramatta, Australia NSW Government -Operations Group Full time

    **Ongoing, Full-Time** - **Hybrid working - 4 days WFH/ 1 day in our Parramatta office** - **Base Salary Range - $120,860 - $133,184 + super** NSW Department of Education has an exciting opportunity for a skilled and experienced individual to join our thriving Finance team as a Finance Business Partner and service our new Early Childhood Division. In this...

  • Operations Manager

    3 weeks ago


    Parramatta, Australia Cater Care Full time

    Full-Time permanent position available. - Work for a market leader with a work/life balance, talented & friendly team. - Opportunities for career development and progression. **Role Overview**: Due to business growth, **gather. by Cater Care** is seeking the services of a driven Hospitality professional to join our NSW team as an Operations Manager! As an...


  • Parramatta, Australia Parramatta City Council Full time

    Ensure service levels are maintained and evolve to meet future needs of the community - Attractive Salary + Super | 35 Hr week The City of Parramatta is going through unprecedented change and transformation as it becomes Sydney’s Central City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and community...


  • Parramatta, Australia NSW Department of Communities and Justice Full time

    Division: Corporate Services- Location: Parramatta, NSW, AU, 2150- Req ID: 69770**Vendor Operations Manager** - Location Parramatta CBD with access to flexible work arrangements - Temporary opportunity for 12 months with the possibility of an extension (35 hours per week) - Salary from $120,859 to $133,183 pa. + super and annual leave loading - Diverse and...

  • Operations Manager

    7 days ago


    North Parramatta, Australia Spanian Kebabs Full time

    **Operations Manager** **Location**: NSW**Schedule**: Flexible hours; some weekends may be required **Overview**:As the Operations Manager, you will be responsible for overseeing the daily operations of our growing franchise. You will lead a team dedicated to delivering exceptional service while ensuring operational efficiency. **Key...


  • Parramatta, Australia NSW Department of Communities and Justice Full time

    Division: Corporate Services- Location: Parramatta, NSW, AU, 2150- Req ID: 63695**Vendor Operations Manager** - **Location: Parramatta CBD with access to hybrid work arrangements**: - **Ongoing**: - **Salary from $120,859 to $133,183 + super and annual leave loading**: - **Diverse and inclusive organisation with generous leave entitlements including flex...


  • Parramatta, Australia Uprety Home Care Full time

    Uprety Home Care consists of NSW based support workers and home carers providing company for people living with disabilities and older Australians who wants to live in their home to keep independence with assessed assistance. The position of NDIS Operations Manager has the responsibility for ensuring that the day to day delivery of services of Uprety Home...

  • Operations Manager

    3 weeks ago


    Parramatta Area, Australia HAYS Full time

    Operations Manager, North Regional Victoria, $130,000 - $140,000 + super Your new company Specialising in niche manufacturing in North Regional Victoria, this company is looking for an Operations Manager to join their team on a full-time, permanent basis. Your new role In your new role as an Operations Manager, you will report to the General Manager and...