Insurance Claims Manager

5 months ago

Parramatta, Australia NSW Government -Operations Group Full time

**Temporary Full-Time - up to 12 months with opportunity to move to Ongoing**
- **Hybrid working - Office situated in Parramatta - currently 2 days per month**
- **Salary $139,788 - $161,663 + super**

NSW Department of Education has an exciting opportunity for a skilled and experienced individual to join our team in a Insurance Risk & Claims Management capacity.

This role will see you develop business plans, coordinate resources and lead the strategic direction of the functional area. The role designs, implements and evaluates innovative solutions that meet business/functional objectives, continuous improvement targets and informs strategic planning. The role leads the Insurance, Risk & Claims team within the Shared Services, Business Services Directorate.

**Key Accountabilities;**
- Overseeing the processing of all school insurance claims ensuring they are being processed in a timely manner
- Managing workflow throughout the team
- Approving on all major claims going through to the insurer
- Develop and implement operational plans that model exemplary people management practices and resource utilisation, resulting in a high-performance culture.
- Manage and evaluate team performance and facilitate ongoing professional development.
- Foster and sustain strategic partnerships across Directorate teams, schools, the wider Education Cluster, and relevant external agencies.

**Benefits**
- Flexible working arrangements, including - hybrid/work from home arrangements.
- 35 hour working week
- Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading
- Flex Leave entitlements, generous holidays & leave conditions
- Opportunities for advancement and mobility across the Department to support your career growth

**You will possess;**
- Strong leadership skills
- Strength in building fostering relationships
- Previous experience in Insurance highly regarded.
- Strong organisational skills
- Detail orientated.
- Experience/exposure to Power BI advantageous
- Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

**Essential requirements of the role**
- Demonstrated understanding of and commitment to the value of public education

**About the Department of Education**

The Department of Education is the largest provider of public education in Australia, with nearly 100,000 employees across NSW in our schools and corporate offices. Our purpose is centred on the delivery of high-quality public education to two-thirds of the NSW student population.

For more information about the Department of Education, please visit NSW Department of Education

**How to apply**

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role as well as providing answers to the 2 pre-screening questions below:
**Targeted Question 1**

Share a time when you were leading a team and you had to manage an unexpected, significant spike in workload. What was the situation? How did you manage the workload and the people impact?

**Targeted Question 2**

Share a time when you were required to negotiate a situation or event between two parties to achieve a positive business outcome. What was the event? What challenges did you face during the negotiation and what was the outcome?

**Closing date** Sunday 10 September at 11:59pm.

***
- A talent pool may be created through this recruitment process. A talent pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months._

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