Operations Manager

4 months ago

Parramatta, Australia Westpac Group Full time

Permanent
- Location - Parramatta, NSW

**How will I help?**
- We have an exciting opportunity for Operations Manager role to be part of CTBO extended leadership team, this role is key to powering the delivery of excellent service to our customers and meeting our compliance obligations. This role will report to Executive Manager.
- You will be responsible for supporting the Executive Manager on the successful end-to-end delivery of the EBO business.
- You will have a proven track record in building and leading high performing teams.
- Key to your success will be the ability to drive a balanced scorecard delivering great customer outcomes, continually challenging and improving processes, strategic transformation, managing risk and meeting financial commitments

**What’s in it for me?**

You’ll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**
- You will have banking and finance industry expertise with strong understanding of risk management principles
- You will have experience in financial and FTE planning and workforce management
- You will have ability to support large operational teams >100 FTE and direct people leadership
- You will have experience in relationship management, building engagement and relationships with internal and external business partners and stakeholders.
- You will have demonstrated ability to identify strategic transformation opportunities and lead change through to implementation.

**What’s it like to work there?**

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transformative success stories to create better futures together.

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.

We’ll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you’re in control of where you start and how you’ll grow.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

Hear from some of our people and their experiences working with us.

**How do I apply?**

Start here. Just click on the **APPLY **or **APPLY NOW **button.

**Do you need reasonable adjustments during the recruitment process?

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