Customer Service Specialist
6 days ago
Passionate about providing exceptional customer service?
- Be part of our tight-knit team, based at North Plympton
- Monday to Friday roster, between 7.30am and 6.30pm
About Us
Philmac has been operating for over 90 years and developed a reputation as the leading global innovator for the connection and control of water and energy. A reputation built on decades of experience and investment in cutting-edge technology - as evidenced by our recent $10 million machinery upgrade.
This award-winning facility features some of the most advanced injection moulding and robotic assembly equipment available.
About the role
Reporting to our Customer Service Team Leader, you will be working as part of the customer service team to utilise your exceptional customer service, handle inbound customer calls, problem solve and support our commitment to providing customer experience.
Our Customer Service team works Monday to Friday and are rostered between 7.30am and 6.30pm.
About you
- Previous experience in a customer service position or similar
- Superior communication skills and an excellent telephone manner
- Strong attention to detail and ability to problem-solve
- Proficient computer skills in Microsoft Office Suite
- A professional and positive approach to work and is reliable and accountable
- Ability to influence and collaborate with the team and beyond
Why join us? We care
- You will enjoy working for a business that is conscious about what we do, how it operates and our impact on the environment
- Enjoy the freedom of hybrid and flexible working arrangement
- Annual bonus based on performance for eligible employees
- Employee Assistance Program access for you & your immediate family
- We take it further with our Employee Recognition Programs and Service Awards
- A tailored career development opportunities at home and abroad
- Opportunity to join our women mentoring programs
- Diversity, equity, and inclusion is close to our heart as a global business, you will have the opportunity to join the DEI council
- A safe work environment with a strong focus on "Go for Zero"
Who we are
With the Aliaxis group as our parent company, we are part of one of the world's largest global networks to bring solutions to the world's water challenges.
Aliaxis has embarked on a positive journey with its “Growth with Purpose” strategy, implementing ambitious, urgent actions for sustainability and innovation that will pay off in the short term.
We are looking for passionate people that want to be part of our journey and embrace the behaviours that we stand for:
- We Dare to challenge the status quo, to innovate and to learn fast
- We Care for the environment, our customers and each other
- We Deliver by taking accountability for our decisions and actions
- Just a heads up - we're not currently taking any CVs from recruitment agencies. Thanks for your understanding and cooperation_
Just a heads up - we are currently not accepting CVs from recruitment agencies. Thanks for your understanding and cooperation
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