Regional Manager

2 weeks ago

Wetherill Park, Australia For Health Group Full time

Logic Health are growing rapidly, and with growth comes opportunity. As such, we are searching for an enthusiastic Regional Manager for our NSW clinics. After a period of rapid expansion, this new role will act as a point of escalation to the NSW occupational health assessment team.
The responsibilities of the role include the management of day-to-day clinic operations, monitoring of financial performance and supporting the continued growth of the business.

The leadership role is based out of our medical centres with travel required between clinics on a regular basis. Work from home can be accommodated to a maximum 1-2 days per week following the successful completion of probation. Our team culture is a high performing culture, one that is built around being good humans, doing good work underpinned by our four core values which are: our potential is Limitless, we must Evolve, we are committed to Simplify and we are always Solution focused.

This role would suit a seasoned Senior Rehabilitation Consultant or Team Leader looking to take the next step in their career. Qualifications as an Exercise Scientist, Exercise Physiologist, Chiropractor, Osteopath, Physiotherapist or Occupational Health Technician with current AHPRA or ESSA registration encouraged to apply.

**Core Duties Include**:
Occupational Health Clinic Operation
- Management of clinic workflow, personnel and expenses promoting operational efficiency.
- Proactively manage escalations, customer complaints and technical queries to exceed customer expectations
- Work with the East Coast Operations Manager to develop and execute growth plans for each NSW clinic
- Develop relationships and liaise with Practice Managers, GP's and ForHealth Regional Managers to promote operational efficiency and effectiveness
- Conduct a range of pre - employment medical screening; preliminary drug/urine screening; spirometry; ECG; audiometry; functional capacity assessments
- Various reporting

Client-centric Customer Service
- Manage a client list, build relationships, identify opportunities to expand services and promote open feedback channels to enhance services
- Assist in the development of proposals and tenders
- Conduct regular QA of customer files identifying trends and learning opportunities for the team, ensuring a high level of quality is maintained aligned to our clinical governance standards.

People Management
- Rosters, management of team leave and coordination of clinic opening hours
- Management of professional development plans and quarterly performance reviews of all direct reports

**Opportunities**:

- Diversify your skill set away from traditional occupational rehabilitation, no billable hours, genuine business operations role
- Role variation, you will get exposure to all areas of the business aligned with your interests and professional development plan
- Work-life balance, work from home capability
- Professional development budget
- Excellent team culture
- Career progression given our rapid expansion

**Minimum Requirements**:
Qualifications and Experience
- Degree qualified in any of the following fields - Physiotherapy, Chiropractic, Exercise Physiology, Exercise Science, Nursing
- Current registration or ability to obtain registration with AHPRA or ESSA
- Customer relationship management experience or exposure
- Demonstrated people leadership capability
- Demonstrated understanding of the pre-employment, injury management and treatment landscapes as they relate to occupational health
- Strong commitment to high professional standards
- The ability to examine and treat patients effectively

Critical Skills
- Presentation and public speaking skills;
- Microsoft office suite proficiency to an intermediate level;
- Emotional intelligence and people skills;
- Proactive problem solving;
- Relationship building;
- Commercial awareness;
- Excellent communication skills
- Excellent time management and prioritisation skills
- The ability to adapt to changing environments
- A strong customer service focus
- Resilience

Who is Logic Health?

Logic Health exist to deliver dedicated and customised occupational healthcare solutions to customers to mitigate risk, which we believe is good for people and logical for business. Logic Health are a national provider of pre-employment medicals and onsite injury prevention programs with occupational health clinics located in both metro and regional areas. Logic Health is supported by our parent company the ForHealth Group, who own and operate 70 medical centres nationally, employ over 1,000 doctors, 200 allied health professionals and 500 nurses with the foundation mission to provide quality, accessible healthcare.

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