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Facilities Coordinator

2 months ago

Sydney, Australia Scentre Group Full time

**Our Story**

Scentre Group is the owner and operator of 42 Westfield living centres in Australia and New Zealand; partnering with the world’s leading retail and luxury brands to create a unique shopping and leisure experience for our customers. A career with us fosters the chance to be a part of a company that is transforming the digital and physical retail space.

Every day, our people play a vital role in our purpose to ‘create extraordinary places, connecting and enriching communities.’

**Your opportunity**

We have an exciting opportunity for a **Facilities Coordinator **to join the team at **Westfield Sydney.**

This asset is a world-class retail destination in the heart of the city, anchoring key retail precincts in the CBD, connecting and enriching the inner-city community. Showcasing the best of local and international business partners, the centre combines superior design with a premium retail and dining offer. Occupying an enviable position on Pitt Street Mall and housing approximately 280 business partners, the centre caters to a trade area of more than 5 million people—the largest Westfield trade area in the country.

Reporting into the Assistant Facilities Manager, you will play an integral role in ensuring that the Centre facilities are maintained and continuously improved for optimum service delivery to our retailers and enhance the overall customer experience.
- Support the centre team day-to-day in delivering best in class hard and soft services to deliver excellence in customer and retailer experience
- Administer the asset management computerised maintenance management system (CMMS) for all work order management and prioritisation
- Assist with the delivery of asset initiatives for environmental and sustainability targets. Improve on delivery of these target through enhanced reporting and influencing behaviour with key stakeholders
- Ensure all asset maintenance, repair and capital works is accurate, delivered on time and budget and completed to the best possible standards
- Build engaging relationships with service providers to ensure deliverables are completed, compliant, on time and within budget
- Respond to and resolve customer and retailer problems in relation to facilities’ services; partner and collaborate on cross-team projects

**What will set you apart from the rest?**
- Similar experience in retail, property, hospitality, facilities or building services management
- Trade qualifications/experience - desired but not essential, electrician, air conditioning technician, fire technician, refrigeration mechanic or data technician experience
- Project management experience
- Strong customer service mindset
- Strong administration skills and technology/systems literacy
- Proven capabilities in supervising contractors, clarifying instructions and priorities to stakeholders
- Ability to deliver across 7-days a week in a dynamic environment

What will stand out will be your dedication to always look for ways to learn and show initiative within both our team and the business in areas such as sustainability for example. You’ll have a history of building a strong rapport with internal and external stakeholders and thrive in a fast paced and evolving environment.

**What sets us apart from the rest?**
- Competitive benefits including 18 weeks parental leave (no qualifying period), volunteer days to work with our charity partners, health and wellbeing discounts
- Life Leave - additional five days paid leave to use however you like on top of your four weeks annual leave
- Diverse career paths - Opportunities to cross skill and develop working with over 70 different professions within the team.

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