Business Development Officer

2 weeks ago

North Melbourne, Australia WISE Employment Full time

Competitive Salary + Super + NFP Salary Packaging (tax savings) + Bonuses + More
- Are you a results driven customer service professional, and enjoy a challenge?
- "Top 30 Most Inclusive Employer 2022/2023" - Diversity Council Australia

**Are you looking for a rewarding career or your next challenge?**

Join a team who are passionate about helping people gain employment. As a **Business Development Officer (BDO)** in our** NDIS** team, you will develop community and stakeholder referral streams of NDIS customers to WISE across Melbourne and Greater Melbourne. Part of the role will also involve the streamlining of internal referrals from within the DES teams at WISE. The BDM will also work closely with the broader NDIS team to develop better referral pathways within WISE to ensure all suitable referrals are captured and assigned for supports.

**Why should you join WISE Employment?**
- Excellent salary package including base salary, superannuation, not-for-profit salary packaging (tax savings), a company laptop & iPhone and more.
- A thriving organisation that genuinely cares for its people, our customers and the community at large.
- Fantastic reward and recognition initiatives and ongoing learning and development (inc. full training upon commencement).
- Access to a generous range of employee benefits, including an annual Diversity Day, the ability to purchase additional annual leave and various healthy lifestyle initiatives.
- Access to exclusive benefits and discounts from leading retailers.
- Recognised as a "Top 30 Most Inclusive Employer 2022/2023" by Diversity Council Australia.

**In this role, you will**:

- Monitor and, at times, staff the new participant enquiry 1800 number and report on intake patterns.
- Attend community events, school functions and expos to generate NDIS referrals.
- Join and engage with other NDIS networks that will produce NDIS customer referral activity.
- Work with DES and other internal stakeholders like the CEET and systems and databases to collect referrals.
- Support the allocation of participants to Team Leaders and Managers.
- Coordinate campaigns and social media content.
- Display a high level of personal integrity and professionalism when representing WISE Employment.
- Actively contribute to the development of a culture consistent with the values of WISE Employment.
- Be proactive in risk identification, notification and management.
- Contribute to continuous quality and service delivery improvement throughout the organisation.

**What will you bring to the role?**
- Knowledge of customer acquisition strategies, including business-to-business experience.
- Transferable life and/or work skills that add value to the communication of the WISE NDIS offer.
- Experience working with a wide range of people.
- Excellent interpersonal, verbal, and written communication skills.
- Demonstrated commitment, alignment, and role modelling of WISE Employment’s values.
- Relevant qualifications in marketing, promotions or customer acquisition are preferred. Equivalent skills/experience will be considered.
- An understanding of the National Disability Insurance Scheme (desirable).
- Outstanding verbal and written communication skills
- Highly developed planning, coordination, and time management skills, along with attention to detail.
- Computer literacy and the ability to learn new computer systems
- You will thrive on our key attributes of Customer Centricity, Curiosity, Resilience, Adaptability, Creativity and a Growth Mindset while supporting a diverse range of clients in environments they are passionate about.
- Full Australian working rights, ability to satisfy national police check and Working with Children Check requirements.
- Current driver’s license where required.

**About WISE Employment**:
Celebrating 30 years in the employment services industry, WISE Employment is a not-for-profit organisation that is committed to providing quality employment, training and support to the disadvantaged members of our community, the long-term unemployed and people with disability. We aim to inspire, transform and empower people by connecting them with employers who care. WISE also operates two highly successful socially inclusive social enterprises along with a range of other programs and services aligned to the needs of the community.

**Are you ready to Apply?**
Please submit a current resume and cover letter that demonstrates how you meet the above-specified requirements.

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