Service Coordinator

7 months ago


Melbourne, Australia DB Schenker Full time

At **DB Schenker**, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives, and skills. Together as one team, we are **Here to Move**.**The Role**

We are on the hunt for a** Service Coordinator **to join our close-knit team based at Tullamarine.

In this role you will:

- Develop effective relationships with the customer, provide timely and accurate assistance
- Follow up of overseas shipments and documentation
- Coordinate deliveries with Direct couriers, Toll, STE and other carriers
- Inform the customer of vessel / aircraft delays
- Follow up All urgent deliveries and provide real time updates
- 2-3 years of freight forwarding/air freight experience
- Excellent customer service, communication, and interpersonal skills
- Sound knowledge of OH&S practices
- Ability to manage teams, multi-task, problem solve and make decisions

**Why work with us?**

A culture that promotes inclusivity and diversity

Work with a dynamic and supportive team environment

Contribute to a company focused on sustainability and inclusivity

Seize opportunities for personal development and progression

Utilise our Employee Assistance Program and get discounted medical insurance

️ Enjoy a 17.5% bonus on your annual leave

**Benefits**:

- Being part of DB Schenker means you and your family can take advantage of special discounts on a wide range of Computer & Electronic products and services with Apple, Dell, Samsung & LG.
- Novated Leasing is an Employee Benefit designed for Employees of Schenker Australia to buy and own a motor vehicle under a leasing agreement with FleetPartners, our preferred Novated Leasing provider.


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