Aso3 People Support Officer
2 weeks ago
**Department for Education**
**Job reference**: 534606
**Location**: 5000 - ADELAIDE
**Job status**: Ongoing
**Eligibility**: Open to Everyone
**Why work with us**:
We’re building a public education system which is genuinely recognised as world-leading - where every preschool and school is great and where there is growth for every child and student.
We are one team, statewide. Everyone in public education works together, united behind our vision because what we're doing today will improve the futures of children in South Australia.
We’re making a difference so South Australia thrives.
**People Support**
The People Support Unit is located within the Department for Education (the department), People & Culture Division. The People Support Unit is the first point of contact for employment advice, services and support for over 30,000 employees across our workforce.
We are looking for people who want to make an impact and are committed to world-leading service excellence for frontline People Support Officer roles.
The People Support Officer forms part of a connected team that provides a customer focussed service to department employees and stakeholders across the employee lifecycle as well as People & Culture programs and initiatives.
The role works in a service delivery environment, providing contact centre and face to face member services. In the role, you will provide People & Culture (human resources) information both verbally and in writing in a timely and professional manner. You will also develop and maintain a practical knowledge of People & Culture (human resources) legislation, policy and procedures.
To be successful in the role, you will have:
- Excellent communication and engagement skills, with strong attention to detail.
- Experience, enthusiasm and self-motivation in providing exceptional customer service.
- The ability to positively engage with customers across different service channels within a service delivery environment.
- The ability to build positive and collaborative relationships and handle difficult situations in a calm and positive manner.
- Commitment to exceed service levels for our customers.
- The ability to embrace new methods and be adaptable in a changing environment.
**Special Conditions**
There is one ongoing role at 1.0 FTE available.
The successful applicant is required to gain a Department for Human Services (DHS) working with children check (WWCC) prior to being employed which is required to be renewed every five years before expiry. The incumbent will be required to undertake RRHAN -EC (Responding to Risks of Harm, Abuse and Neglect - Education Care) Facilitator Lead (Masterclass) extended course or the online (Fundamentals) course which will be required to be updated every three years.
Please note that department employees working in high-risk environments are required to maintain up-to-date vaccination against COVID-19, with a TGA Approved Vaccine, or comply with the following reasonable, additional safety measures to mitigate risk in the workplace. Vaccination status must be disclosed and provided for sighting on request.
For all other Special Conditions please refer to the attached Position Description.
**Remuneration**
ASO3 $65,606 - $69,919
**Application Instructions**
Applicants are to provide a summary of current duties relevant to the vacant position, along with details of relevant experience and knowledge addressing the following requirements:
- Proven experience in a high-volume customer service environment delivering excellent customer service.
- Strong verbal and written communication and interpersonal skills with proven ability to liaise effectively with a broad range of customers and an ability to manage multiple customer inputs across multiple channels simultaneously.
- Proven ability to use initiative and judgement to analyse and investigate problems in line with established policies and procedures and to handle confidential and sensitive matters.
- Proven ability to organise, prioritise and coordinate workloads under general direction to agreed results within given time frames.
Applicants are to include the name and contact number of two referees.
People of Aboriginal or Torres Strait Islander descent and/or those who have a disability are strongly encouraged to apply.
**Enquiries**:
Applications should be made through the I Work For SA website.
***Additional Note**:
This is a full-time contract role (1.0 FTE), ongoing.
**Applications close**: 20/06/2023 11:00 PM
-
Aso3 People Support Officer
2 weeks ago
Adelaide CBD, Australia SA Government -DEPARTMENT FOR EDUCATION Full time**Department for Education** **Job reference**: 521167 **Location**: 5000 - ADELAIDE **Job status**: Long Term Contract **Eligibility**: Open to Everyone **Why work with us**: We’re building a public education system which is genuinely recognised as world-class - where every preschool and school is great and where there is growth for every child and...
-
Aso3 People Support Officer
2 days ago
Adelaide CBD, Australia SA Government -DEPARTMENT FOR EDUCATION Full time**Department for Education** **Job reference**: 536707 **Location**: 5000 - ADELAIDE **Job status**: Long Term Contract **Eligibility**: Open to Everyone **Why work with us**: We’re building a public education system which is genuinely recognised as world-leading - where every preschool and school is great and where there is growth for every child and...
-
Aso3 Project Support Officer
1 week ago
Adelaide CBD, Australia SA Government -SA HOUSING AUTHORITY Full time**SA Housing Authority** **Job reference**: 524215 **Location**: 5000 - ADELAIDE **Job status**: Long Term Contract **Eligibility**: Open to Everyone The Project Support Officer is an operational role within the SA Housing Authority and is accountable to the Affordable Housing Planning Specialist for providing comprehensive project and administrative...
-
Aso3 Governance Support Officer
2 weeks ago
Adelaide CBD, Australia SA Government -SA HOUSING AUTHORITY Full time**SA Housing Authority** **Job reference**: 547948 **Location**: 5000 - ADELAIDE **Job status**: Short Term Contract **Eligibility**: Open to Everyone The Governance Support Officer is a role within the Office of the Chief Executive and is accountable to the Governance Lead and Secretariat for administrative and governance support, as well as assisting...
-
Aso3 Procurement and Contract Support Officer
2 months ago
Adelaide CBD, Australia SA Government -SA HOUSING AUTHORITY Full time**SA Housing Authority** **Job reference**: 537554 **Location**: 5000 - ADELAIDE **Job status**: Ongoing **Eligibility**: Open to Everyone The Procurement and Contract Support Officer is a role within Procurement Services and is accountable for providing administrative support for transactional and routine procurements and contributing to the...
-
Aso3 Communications Officer
3 weeks ago
Adelaide CBD, Australia SA Government -SA HOUSING AUTHORITY Full time**SA Housing Authority** **Job reference**: 538239 **Location**: 5000 - ADELAIDE **Job status**: Short Term Contract **Eligibility**: Open to Everyone The Communications Officer is accountable to the Senior Manager Communications and Engagement for contributing to the implementation of the Authority's Communications Strategy, including working with...
-
Aso3 Business Support Officer
2 weeks ago
Adelaide CBD, Australia SA Government -DEPARTMENT FOR EDUCATION Full time**Department for Education** **Job reference**: 546965 **Location**: 5000 - ADELAIDE **Job status**: Long Term Contract **Eligibility**: Open to Everyone The Department for Education is seeking a skilled Business Support Officer to join our team. **Why work with us** The Department for Education is building a stronger future by making South...
-
Aso3 Business Support Officer
2 months ago
Adelaide CBD, Australia SA Government -DEPARTMENT FOR EDUCATION Full time**Department for Education** **Job reference**: 515048 **Location**: 5000 - ADELAIDE **Job status**: Long Term Contract **Eligibility**: Open to Everyone **Why work with us**: We’re building a public education system which is genuinely recognised as world-class - where every preschool and school is great and where there is growth for every child and...
-
Aso3 Resource Officer
1 week ago
Adelaide CBD, Australia SA Government -SOUTH AUSTRALIA POLICE Full time**South Australia Police** **Job reference**: 522895 **Location**: 5000 - ADELAIDE **Job status**: Ongoing **Eligibility**: Open to Everyone **This is an ongoing vacancy.** **Special Conditions** - Some out of hours work and intra/interstate travel may be required. - The incumbent is required to participate in SAPOL’s iEngage...
-
Aso3 Business Support Officer
3 weeks ago
Adelaide, Australia SA Government -LIFETIME SUPPORT AUTHORITY OF SOUTH AUSTRALIA Full time**Lifetime Support Authority of South Australia** **Job reference**: 574936 **Location**: 5000 - ADELAIDE **Job status**: Long Term Contract **Eligibility**: Open to Everyone **First, the introductions ** The Lifetime Support Authority (LSA) delivers the Lifetime Support Scheme (LSS), which was established under the _Motor Vehicle Accidents (Lifetime...
-
Aso3 Desktop Support Officer
2 months ago
Adelaide CBD, Australia SA Government -DEPARTMENT OF HUMAN SERVICES Full time**Department of Human Services** **Job reference**: 541309 **Location**: 5000 - ADELAIDE **Job status**: Ongoing **Eligibility**: Open to Everyone **Role Highlights** - Convenient CBD location - Client-focused role - Exciting opportunity to work within the SA Government Public Sector **Role Details** *** The Desktop Support Officer is a role within...
-
Aso3 Training Operations Support Officer
3 weeks ago
Adelaide CBD, Australia SA Government -DEPARTMENT OF HUMAN SERVICES Full time**Department of Human Services** **Job reference**: 516430 **Location**: 5000 - ADELAIDE **Job status**: Long Term Contract **Eligibility**: Open to Everyone **Role Highlights** - Exciting opportunity to work within the SA Government Public Sector - Convenient CBD location - We value people who have a curiosity, passion and desire for continuous...
-
Aso3 International Business Support Officer
2 months ago
Adelaide CBD, Australia SA Government -DEPARTMENT FOR EDUCATION Full time**Department for Education** **Job reference**: 530479 **Location**: 5000 - ADELAIDE **Job status**: Long Term Contract **Eligibility**: Open to Everyone **Why work with us**: The Department for Education is building a stronger future by making South Australia’s public education system world-leading. We have a plan to take the statewide standard of...
-
Aso3 Legal Services Support Officer
2 months ago
Adelaide CBD, Australia SA Government -DEPARTMENT FOR EDUCATION Full time**Department for Education** **Job reference**: 519146 **Location**: 5000 - ADELAIDE **Job status**: Long Term Contract **Eligibility**: Open to Everyone **Why work with us**: We’re building a public education system which is genuinely recognised as world-class - where every preschool and school is great and where there is growth for every child and...
-
Aso3 Personal Assistant
2 months ago
Adelaide CBD, Australia SA Government -SOUTH AUSTRALIA POLICE Full time**South Australia Police** **Job reference**: 526258 **Location**: 5000 - ADELAIDE **Job status**: Long Term Contract **Eligibility**: Open to Everyone **This is a temporary role for up until 10 May 2024** The Personal Assistant is accountable to the Executive Director Business Service for the provision of effective Executive support, administrative...
-
Aso3 Recovery Officer
1 week ago
Adelaide CBD, Australia SA Government -SA HOUSING AUTHORITY Full time**SA Housing Authority** **Job reference**: 524669 **Location**: 5000 - ADELAIDE **Job status**: Short Term Contract **Eligibility**: Open to Everyone The Recovery Officer (Non-Tenant Debt) is a role within Financial Accounting, Collections and is accountable to the Manager, Collections for monitoring and managing the SA Housing Authority debtor system...
-
Aso3 Law Clerk
2 weeks ago
Adelaide CBD, Australia SA Government -LEGAL SERVICES COMMISSION Full time**Legal Services Commission** **Job reference**: 547340 **Location**: 5000 - ADELAIDE **Job status**: Long Term Contract **Eligibility**: Open to Everyone **Law Clerk - Criminal Law Practice Division** **The Organisation** The Legal Services Commission is passionate about ensuring justice is available and accessible for all South Australians. As the...
-
Aso3 Marketing and Communications Officer
2 months ago
Adelaide CBD, Australia SA Government -DEPARTMENT FOR EDUCATION Full time**Department for Education** **Job reference**: 542682 **Location**: 5000 - ADELAIDE **Job status**: Long Term Contract **Eligibility**: Open to Everyone **Why work with us**: The Department for Education is building a stronger future by making South Australia’s public education system world-leading. We have a plan to take the statewide standard of...
-
Aso3 Finance Officer
2 months ago
Adelaide, Australia SA Government -SA HOUSING AUTHORITY Full time**SA Housing Authority** **Job reference**: 576788 **Location**: 5000 - ADELAIDE **Job status**: Ongoing **Eligibility**: Open to Everyone The Finance Officer is accountable for assisting in the provision of quality financial information and other financial management services whilst contributing to the Authorities compliance with legislative frameworks....
-
Aso3 Billing
4 weeks ago
Adelaide CBD, Australia SA Government -DEPARTMENT OF HUMAN SERVICES Full time**Department of Human Services** **Job reference**: 533555 **Location**: 5000 - ADELAIDE **Job status**: Ongoing **Eligibility**: Open to Everyone **Role Highlights** - Multiple positions available - Flexible working arrangements available - Work with a dynamic and enthusiastic team **Role Details** *** The Billing & Claiming Officer is a role within...
