Capability Assessor

6 months ago

Adelaide Region SA, Australia EML Full time

**Capability Assessor**:
SA - Adelaide Workers Compensation Full Time

EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us to continually invest in our employees ensuring a **long-term career** here at EML.

**THE OPPORTUNITY**

As part of our diverse team, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

The purpose of this role is to provide assessment support for the Performance Coaches, including but not limited to assessing EML Grow submissions from staff working in a variety of roles across the EML SA business.

The role will be required to provide quality, reasoned and timely feedback to our operational staff members and their leaders in line with the EML Grow capability framework. The role will also be required to stay abreast of our business's strategic priorities, performance, and change.

This will be a **full-time** **12-month secondment** position** **based in our Adelaide** **office, with flexibility to work from home.

**YOUR RESPONSIBILITIES**
- Work with business leaders and Performance Coaches to monitor effectiveness of support and the ongoing capability of team members.
- Participate in and contribute to validation, or calibration of assessment outcomes
- Creating and maintaining strong relationships with all stakeholders, internal clients and the management team by displaying our values and behaviours.
- Deliver effective learning outcomes driven by business needs
- Work effectively as a member of a team and actively demonstrate the EML values and culture on a consistent basis through effective L&D activity.
- Ensure process, procedures, guidelines and standards are upheld in all interactions and activity engaged in.

**ABOUT YOU**
- Demonstrated experience within the workers compensation industry. (**Desirable**)
- Cert 4 in training and assessment. (**Desirable**).
- Effective communication skills both written and verbal
- Strong analytical, attention to detail, evaluation and problem-solving skills.
- Excellent organisational ability including the use of effective time management and prioritisation.
- Strong stakeholder management skills and drive to provide a high level of service to our customer.
- Previous experience with, or a desire to, coach and develop others.

**WHAT WE OFFER**

**We stand together as equals. **EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

**_ EML provides career opportunities and great employee benefits, including_**:

- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success.
- Quarterly Reward and Recognition Awards
- Access LinkedIn Learning - 18,000 courses to advance your professional education
- Up to 16 weeks paid parental leave, plus super

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please.

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