Customer Service Representative
6 months ago
Are you friendly, customer-oriented, and passionate about providing exceptional service?
We are currently seeking a Customer Service Representative to join busy team at an established courier service provider and a leading transport company.
As a Customer Service Representative, you will work collaboratively with the team to coordinate shipments, track orders, and provide timely updates to customers.
**Requirements**:
- Prior experience in customer service, preferably in the transport or logistics industry
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritise in a fast-paced environment
- Knowledge of transportation and logistics processes is a plus
- Wiliness to participate in company's social media videos and podcast
**Benefits**:
- Supportive and nurturing management
- Convenient location close to transport (Rozelle)
- No overtime or weekend work required
- Great company culture
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