Customer Service Representatives

4 weeks ago


Pendle Hill, Australia APG Workforce Full time

Training Provided
- Pendle Hill Location
- Customer Service Call Centre

Our client Baiada who are a leading manufacturer in premium quality poultry products are looking for
**Customer Service Representatives** based in their call centre at Pendle Hill.

**We currently have 2 full time permanent roles & 2 temps/casual positions available (with potential for permanency).**
- 5 days per week (7:30am - 4:00pm)
- Onsite parking
- ASAP start available

**Key Responsibilities**:

- Entering in orders, dealings with production, distribution and sales teams to ensure the customer is serviced.
- Servicing a mixture of Independent Retailers, QSR stores, Wholesalers & Foodservice distributors
- Communicating with customers/internal staff
- Assisting customers with pricing, invoicing, credits etc.
- Liaising with warehouse staff, customer service representatives and distribution staff to ensure customer service expectations are achieved
- Increase the depth and use of our products within our existing client databases

**Essential Criteria**
- We are looking for an ambitious person that is looking for a** long term career within a secure, established business.**:

- Strong customer service skills - verbally & written
- Experience in sales and upselling products + previous experience working within a call centre environment
- Proficient computer skills and the ability to pick up new systems

**Benefits**:

- Full induction training plan, and ongoing career development
- Reputable, high profile brands and premium products
- Free onsite Gym facilities
- Company corporate events



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