Bridal Sales Consultant

7 months ago

Wetherill Park, Australia MASAL Full time

**Job Title**: Bridal Store Sales Consultant

**Company**: MASAL

**Location**: 26 Toohey Road, Wetherill Park, NSW 2164

**Job Type**: Full-time (Weekends Required)

**About MASAL**: MASAL is a leading international bridal label dedicated to providing luxurious and affordable wedding dresses. Our collections feature both traditional and modern designs, crafted with delicate European fabrics and expert craftsmanship. We are committed to offering unparalleled customer service and customisation options to ensure every bride's vision comes to life.

**Position Overview**: As a Bridal Store Sales Consultant at MASAL, you will be responsible for providing exceptional customer service, guiding brides-to-be through their dress selection process, and ensuring a memorable shopping experience. You will work closely with our team to meet sales goals and uphold the high standards of our brand.

**Key Responsibilities**:

- **Customer Service**: Greet and assist brides and their parties with a warm and friendly attitude, ensuring they feel welcome and comfortable.
- **Consultations**: Conduct thorough bridal consultations to understand each bride's vision, preferences, and needs.
- **Sales**: Achieve and exceed individual and store sales goals through effective sales techniques and product knowledge.
- **Product Knowledge**: Maintain in-depth knowledge of MASAL's bridal collections, fabrics, customisation options, and accessories.
- **Fittings and Measurements**: Accurately measure brides for their gowns and assist with fittings to ensure the perfect fit.
- **Inventory Management**: Assist with inventory management, including receiving new stock, organising gowns, and maintaining the showroom.
- **Appointments**: Schedule and manage appointments, ensuring each bride receives personalised attention.
- **Follow-Up**: Follow up with clients post-appointment to ensure satisfaction and address any additional needs or concerns.
- **Merchandising**: Assist in maintaining an aesthetically pleasing store environment through visual merchandising and cleanliness.
- **Team Collaboration**: Work collaboratively with the sales team, Area Manager, and Production Manager to ensure a seamless customer experience.
- **Administrative Duties**: Handle administrative tasks such as processing orders, maintaining client records, and managing sales transactions.
- **Event Participation**: Participate in bridal fairs, trunk shows, and other promotional events to represent MASAL and attract new clients.

**Qualifications**:

- Previous experience in bridal sales or a related field is preferred.
- Strong interpersonal and communication skills.
- Exceptional customer service skills with a passion for helping brides find their dream dress.
- Ability to work weekends and flexible hours, including evenings as needed.
- High attention to detail and organisational skills.
- Ability to work in a fast-paced environment and manage multiple clients simultaneously.
- Basic computer skills for managing appointments and sales transactions.

**Benefits**:

- Competitive salary with commission opportunities.
- Employee discounts on MASAL bridal collections.
- Ongoing training and professional development.
- A supportive and collaborative team environment.

MASAL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay: $23.76 - $36.25 per hour

Expected hours: 32 per week

**Benefits**:

- Employee discount
- Referral program

Schedule:

- 8 hour shift
- Every weekend

Supplemental pay types:

- Bonus
- Christmas bonus
- Commission
- Performance bonus

Application Question(s):

- Are you available to work on the weekends?
- Are you driving?

**Experience**:

- Bridal Sales Consultant: 2 years (required)

Work Location: In person

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