Concierge Host

5 months ago

Sydney, Australia FIRST CONTACT Full time

Location: Sydney Salary: AUD Industry Standards

Are you a people person who loves creating a welcoming environment for others?

Step into the world of First Contact, the unrivalled leader in Workplace Services across Australia We take immense pride in being a service business that places people at the heart of everything we do.

We cater to clients from various prestigious industries: banking, infrastructure, government, technology, and entertainment, not to mention Australia's leading landlord groups.

**Here's a glimpse of what you'll focus on**:
Beyond the traditional greetings, you'll be the ultimate source of knowledge about the building and its surroundings, ensuring everyone feels a sense of convenience, exclusivity, and belonging.

Your day-to-day will be anything but ordinary. You'll be stationed at the Concierge desk, but you won't be tied down - we want you to be out and about, engaging with tenants, retailers, and visitors throughout the Lobby and building precinct. You'll proactively interact with people, making their experience exceptional.

Supporting the delivery of unforgettable customer experiences and events will be a key part of your responsibilities. Whether it's organizing charity fundraisers, surprise and delight moments with special giveaways, or other engaging activities, you'll be the driving force behind the excitement.

This role involves periods of walking, standing, sitting, and manual handling, keeping you active and engaged throughout your workday.

**What you'll bring to the role**:
You should have previous experience in a customer-facing position within an office, hotel, or hospitality environment. Your natural talent for connecting with people from diverse backgrounds, building genuine rapport, and nurturing relationships will be invaluable. Your motivation will stem from establishing authentic connections, paying meticulous attention to detail, adeptly following processes, and dedicating yourself to closing the loop.

**Why you should choose First Contact**:
Flexible Roster - Enjoy the convenience of a Monday to Friday schedule with shifts between 7 am and 7 pm, giving you evenings and weekends off.
Competitive Compensation - We recognize and value your skills and dedication by offering a salary that surpasses industry standards.
Recognition and Rewards - Our outstanding reward and recognition program allows you to earn vouchers from various retailers, acknowledging your exceptional contributions.
Hassle-Free Wardrobe - Say goodbye to the hassle of ironing work shirts We provide a supplied corporate wardrobe and convenient dry-cleaning services.
Career Advancement Opportunities - Demonstrate your commitment to First Contact, and we'll provide you with a platform to advance your career.
Thriving Work Environment - Our contracts place us in the city's most prestigious and cutting-edge buildings, offering an extraordinary workplace experience.

Are you ready to embark on a professional journey like no other? Join our team today and become a vital part of this exciting adventure

Together, let's create a workplace experience that leaves a lasting impression.

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