Corporate Concierge

2 months ago

Sydney, Australia Cushman & Wakefield Full time

**Job Title**

Corporate concierge
**Job Description Summary**

As the Corporate Concierge you will deliver a range of on-site facilities and workplace services, ensuring a responsive, welcoming, and authentic experience to the client’s staff & visitors at our client’s premises. Our Corporate Concierge team have a focus on anticipating needs, presenting a professional and approachable image, and delivering prompt and positive action which makes every interaction simple and effective to deliver an exceptional workplace experience.

**About the role**:

- Ensure that Cushman & Wakefield is strongly represented and make sure that all work is of the highest quality
- Integrate within the clients business to understand their workplace experience, identify areas for improvement and innovation
- Proactively builds rapport with clients (at the respective level), and ensures to meet their needs to minimise escalations
- Work with key stakeholders to engage with client employees, identifying strategies to encourage staff back into the physical workplace
- Office management
- Meet & greet visitors and advise host of their arrival
- Ensure all guests\visitors\tradespeople sign in and register pursuant to site guidelines
- Manage site operations to ensure continuity of property services with minimum disruption to the client’s business operations.
- Conduct property inspections and audits involving the review of property operations to ensure cost effectiveness is maximised.
- Health & Safety support

**About You**:

- Prior experience in workplace services, either through Concierge or Workplace Coordination roles
- Ability to demonstrate a sense of urgency when undertaking work
- Excellent written and oral communication skills together with strong interpersonal skills.
- Strong Customer Service skills
- Creative thinking mindset, able and willing to contribute ideas relating to the planning of workplace events
- Excellent written and oral communication skills together with strong interpersonal skills.
- The ability to be a team player and individual contributor as required.
- An ability to prioritise effectively and ensure deadlines are met.
- An energetic, self-motivated personality with a curious nature and interest in learning.
- High levels of integrity and a strong understanding of confidentiality.
- Basic to intermediate Microsoft Office Suite

This is an excellent opportunity for someone interested in forging a career within the workplace management/facilities services sector. You will be provided with ongoing training and development opportunities which will aid in you progression to more senior roles within the business in the future.

**Why join Cushman & Wakefield?**

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;
- Being part of a growing global company;
- Career development and a promote from within culture;
- An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

**We have a vision of the future, where people simply belong.

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