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Apoio ao Cliente
3 weeks ago
Publicado- 03-Aug-2023- Salário- Localização- Brisbane CBD- Categoria- Permanente- Sector- Apoio ao Cliente e Contact Center- Referência- BBBH624772**Descrição**:
A Kelly Services está atualmente a recrutar **Agentes de Suporte ao Cliente**(M/F) com fluência na língua Francesa, para integrar projeto de conceituada empresa cliente localizada no centro do Porto.
O nosso cliente trata-se de uma prestigiada empresa internacional de origem francesa, que atua há mais de 30 anos na área da Gestão de Relacionamento com o Cliente, com um _know-how_ sobre diversas áreas de negócio.
A principal missão desta função é fornecer suporte de excelência a clientes de um dos mais conceituados bancos da europa, relativamente a questões sobre seguros, créditos, e outros temas bancários.
**Responsabilidades**:
- Receção de chamadas de vários clientes para a resolução de questões sobre diversos temas;
- Tarefas backoffice.
**Benefícios**:
- Contrato de trabalho direto com o nosso cliente;
- Formação inicial integrada no contrato de trabalho;
- Vencimento base + subsídio de alimentação + prémio de desempenho e de assiduidade;
- Integração numa equipa dinâmica e ambiente de trabalho positivo.
**Local de trabalho**: Porto - Trindade
**Horário de trabalho**: segunda a sexta-feira, 8h/dia entre as 7h-19h, sábado entre 8h-17h, Domingo folga fixa + 1 folga rotativa
**Perfil**:
- Domínio da língua francesa (oral/escrito): nível B2 ou superior (fator obrigatório);
- Boa capacidade de comunicação;
- Experiência prévia em funções semelhantes;
- Conhecimentos informáticos na ótica do utilizador;
- Dinamismo, proatividade, ambição e determinação.
- ___
Kelly Services acts as an Employment Agency in relation to this offer. Please be advised that if you choose to apply, your information will be treated in accordance with the Kelly Services Privacy Statement.
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