Receptionist/administration Assistant

3 weeks ago

Gregory Hills, Australia Flegg Kehlet Wagner Chartered Accountants Full time

**About us**

We are a progressive Chartered Accounting firm based in Gregory Hills specialising in all aspects of accounting with the mission of providing professional accounting services to all our clients with a focus on their present and future needs.

**Our values**
- **Professional** - Trusted advisor, providing valuable advice and efficient service.
- **Knowledgeable** - We are a progressive Chartered Accounting firm delivering trusted compliance and proactive business advisory services.
- **Integrity** - We are honest with our clients and respect our clients’ situation.
- **Approachable** - We always treat our clients in the professional manner they deserve.
- **Communication** - We provide exceptional client service and satisfaction. We deliver what we promise to do and keep our clients informed.

**What we can do for you**

We offer a positive and supportive workplace environment where we help you to achieve your career goals. We are committed to providing you with training and support to develop your knowledge and skills to allow you to succeed in your role.

We are also a social firm and provide a vast array of team building opportunities to connect with teammates through internal and external events.

**About the role**

We are seeking a full time Receptionist/Administration Assistant to join our firm to provide outstanding client service and support to staff and management.

**Skills and experience**
- Excellent client service skills, both in person and on the phone
- Strong attention to detail
- Strong written and verbal communication skills
- Strong team player and commitment to both individual goal achievement and team goal achievement
- Ability to prioritise, multi-task and work under pressure within the context of tight deadlines
- Problem solving ability combined with decisive judgment in escalating to management when it appears that tasks might not be achieved
- Proficient knowledge of Microsoft Office Suite programs including Word, Excel and Outlook
- 2 years of experience working within an office environment is preferred

**Duties**

Perform general administrative duties and prioritise tasks to balance competing demands and client needs, including but not limited to:

- Answer and direct incoming phone calls and greet clients and visitors who come into the office
- Management of incoming and outgoing mail
- Organise Accountant appointment schedules
- Maintain client database records
- Scanning and filing as required
- Maintain reception area and boardroom ensuring they are clean and organised at all times

**Salary**: $45,000.00 - $55,000.00 per year

**Benefits**:

- Employee mentoring program
- Maternity leave
- Parental leave
- Professional development assistance

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Gregory Hills, NSW: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service (preferred)
- 2 years office administration (preferred)
- MS Office (required)

Work Location: In person

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