Guest Relations Attendant
5 months ago
**About us**
The Anchorage Hotel and Spa is a luxury resort located in the picturesque Port Stephens, providing guests with a stunning base for activities such as whale watching, sailing, exploring the local coastline or simply relaxing by our pools. Offering world class experiences including a showcase of the region’s growing culinary reputation at The Wild Herring and The Galley Kitchen, and five star indulgence at the on-site Spa Lucca, The Anchorage Hotel and Spa is a destination like no other.
**About the position**
Located in Port Stephens, The Anchorage Hotel & Spa offers luxurious accommodation from spacious rooms to mezzanine-style loft suites and an exclusive villa. We are looking for an enthusiastic and customer oriented Guest Relations Attendant to join our team on a FULL TIME basis to provide our guests with an exceptional experience.
- Key accountabilities include:
- Provide and project friendly, courteous and professional service at all times
- Welcome and serve sparking wine on arrival
- Maintaining guest accounts and assisting with guest enquiries
- Processing of financial transactions
- Handling reservation enquiries and bookings
- Guest Check In / Out
- Resolve any guests complaints
- Advise guests on local attractions and activities
- Up-sell and promote Hotel services
Our Front Desk operations are 24 hours, with our shifts running from 6:30am to 10:30pm. You will be required to work a variety of shifts across a 7 day roster.
**Certifications required: RSA**
**About you**
You take a professional approach to your customer service and thrive on going above and beyond to ensure guests have a memorable stay. Your attention to detail and ability to multi-task will see you thrive in this role. Ideally you come from a guest relations background, within the hotel sector, although this is not essential.
**What we offer**
On offer is the opportunity to complete formalised training to gain a Certificate III in Hospitality, a nationally recognised qualification. As part of the Wests Group Australia, The Anchorage can offer you great employee benefits, the luxury of being able to live, work and spend time exploring the beautiful holiday location of Port Stephens, along with the opportunity to develop and further your hospitality career
-
Guest Relations Attendant
5 months ago
Newcastle, Australia Wests Group Full time**About us** The Anchorage Hotel and Spa is a luxury resort located in the picturesque Port Stephens, providing guests with a stunning base for activities such as whale watching, sailing, exploring the local coastline or simply relaxing by our pools. Offering world class experiences including a showcase of the region’s growing culinary reputation at The...
-
Guest Relations Attendant
6 months ago
Newcastle, Australia Wests Group Full time**About us** The Executive and Gateway are owned by The Wests Group Australia, a Newcastle owned and operated (not for profit) membership-based organisation. The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions. Employing close to 1000 people, Wests operates a multi-site portfolio of entertainment and...
-
Guest Relations Attendant
5 months ago
Newcastle, Australia Wests Group Full time**About us** The Executive and Gateway are owned by The Wests Group Australia, a Newcastle owned and operated (not for profit) membership-based organisation. The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions. Employing close to 1000 people, Wests operates a multi-site portfolio of entertainment and...
-
Guest Relations Attendant
6 months ago
Newcastle, Australia Wests Group Full time**About the position** The Executive Inn & The Gateway Inn currently have an opportunity in our Guest Relations team. This position is the first point of contact for our guests and provides friendly, personalised customer service throughout our guests stay. Key responsibilities will include:Maintaining guest accounts, taking reservations and assisting with...
-
Housekeeping Room Attendant
5 days ago
Newcastle, New South Wales, Australia Accor Full timeOverviewWe are seeking a highly motivated Housekeeping Room Attendant to join our team at Ibis Newcastle. As a key member of our housekeeping staff, you will play a vital role in ensuring the highest standards of cleanliness and comfort for our guests.
-
Housekeeping Attendant
3 weeks ago
Newcastle, New South Wales, Australia LUXXE Outsourced Hotel Services Full timeAbout the Role:We are seeking a skilled Housekeeping Attendant to join our team at Little National Newcastle.As a Housekeeping Attendant, you will be responsible for maintaining the highest standards of cleanliness and presentation in our guest rooms.You will work closely with our Housekeeping team to ensure that all rooms are thoroughly cleaned and prepared...
-
Housekeeping Room Attendant
1 month ago
Newcastle, New South Wales, Australia LUXXE Outsourced Hotel Services Full timeAbout the Role:We are seeking experienced Room Attendants to join our team at Little National Newcastle. As a Room Attendant, you will be responsible for the cleaning of guest rooms and replenishing of amenities. You will also maintain guest room pantries and ensure all equipment is in clean working order.About You:You will have a friendly and enthusiastic...
-
Housekeeping Room Attendant Specialist
2 weeks ago
Newcastle, New South Wales, Australia Accor Full timeRole OverviewWe are seeking a highly motivated and energetic Housekeeping Room Attendant to join our team at Ibis Newcastle.About the RoleThis is an exciting opportunity for individuals who enjoy working in a fast-paced environment, providing exceptional guest experiences. As a Housekeeping Room Attendant, you will be responsible for maintaining the highest...
-
Housekeeping Room Attendant
1 month ago
Newcastle, New South Wales, Australia LUXXE Outsourced Hotel Services Full timeWe are seeking a skilled Housekeeping Room Attendant to join our team at LUXXE Outsourced Hotel Services. As a Housekeeping Room Attendant, you will be responsible for ensuring the cleanliness and maintenance of guest rooms, replenishing amenities, and providing exceptional customer service. Key responsibilities include:* Cleaning and maintaining guest rooms...
-
Housekeeping Room Attendant
3 weeks ago
Newcastle, New South Wales, Australia LUXXE Outsourced Hotel Services Full timeAbout the RoleWe are seeking an experienced Room Attendant to join our team at Little National Newcastle. As a Room Attendant, you will be responsible for cleaning and maintaining the high standard of our guest rooms, ensuring our guests have a comfortable and enjoyable stay.Main Responsibilities:Clean and maintain the guest rooms, including replenishing...
-
Housekeeping Room Attendant
3 months ago
Newcastle, Australia AccorHotel Full time**Company Description** Ibis Newcastle are seeking energetic & enthusiastic Housekeeping Room Attendants to join our Team. You may have previous experience as a Room Attendant or Cleaner, or just want to get fit whilst getting paid for it. Regardless of your level of experience, there are a few things that would make you shine in this role, having energy...
-
Housekeeping Room Attendants
6 months ago
Newcastle, Australia LUXXE Outsourced Hotel Services Full time**Benefit from comprehensive training programs**: - ** Join a company that focusses on a positive, supportive and inclusive work culture**: - ** Be rewarded for your hard work and dedication!**: - ** Close to Public Transport** **Exciting Part Time opportunities now exist for reliable and experienced Housekeeping Professionals to join our amazing and...
-
Housekeeping Room Attendants
6 months ago
Newcastle, Australia LUXXE Outsourced Hotel Services Full time**Benefit from comprehensive training programs**: - ** Join a company that focusses on a positive, supportive and inclusive work culture**: - ** Be rewarded for your hard work and dedication!**: - ** Close to Public Transport** **Exciting Part Time and Casual opportunities now exist for reliable and experienced Housekeeping Professionals to join our...
-
Housekeeping Room Attendants
6 months ago
Newcastle, Australia LUXXE Outsourced Hotel Services Full time**Benefit from comprehensive training programs**: - ** Join a company that focusses on a positive, supportive and inclusive work culture**: - ** Be rewarded for your hard work and dedication!**: - ** Close to Public Transport** **Exciting Part Time and Casual opportunities now exist for reliable and experienced Housekeeping Professionals to join our...
-
Room Attendant
3 months ago
Newcastle, Australia ahs hospitality Full time**Contract Type**: - Part Time**Location**: - Newcastle - New South Wales**Industry**: - Room Attendant**Contact Name**: - Jaezelle Reyes**Date Published**: - 06-Sep-2024- - Unleash Your Potential with ahs hospitality! Are you ready to step into a role that not only offers competitive pay, but also provides a platform for growth and development? Look...
-
Room Attendant
4 weeks ago
Newcastle, Australia ahs hospitality Full time**Contract Type**: - Part Time**Location**: - Newcastle - New South Wales**Industry**: - Room Attendant**Contact Name**: - Jaezelle Reyes**Date Published**: - 01-Nov-2024Unleash Your Potential with ahs hospitality! Are you ready to step into a role that not only offers competitive pay, but also provides a platform for growth and development? Look no...
-
Housekeeping Attendant Position
3 weeks ago
Newcastle, New South Wales, Australia Accor Full timeAbout the RoleWe are seeking a positive, friendly, and guest-oriented Housekeeping Room Attendant to join our team at Ibis Newcastle. As a key member of our team, you will have the flexibility to work over a seven-day roster, including weekends and holidays.Key ResponsibilitiesEnsure the cleanliness and maintenance of our rooms, common areas, and facilities...
-
Housekeeping Room Attendant
4 weeks ago
Newcastle, New South Wales, Australia Accor Full timeCompany DescriptionWe are seeking a highly motivated and enthusiastic Housekeeping Room Attendant to join our team at Ibis Newcastle.Job DescriptionAs a Housekeeping Room Attendant, you will be responsible for ensuring the highest standards of cleanliness and comfort for our guests. You will work closely with our housekeeping team to maintain the cleanliness...
-
Front Desk Attendant
5 months ago
Newcastle, Australia Crystalbrook Collection Full timeYou love connecting with the guests and always leave them wanting more - Industry growth, development and training opportunities - set up your Career - Great benefits and group wide discounts - 50% off Food & Beverage **Kingsley, **has transformed Newcastle’s former Council Administration Centre into an elegant and sophisticated 130-room five-star hotel...
-
Housekeeping Room Attendant
3 months ago
Newcastle, Australia Accor Full timeCompany DescriptionIbis Newcastle are seeking energetic & enthusiastic Housekeeping Room Attendants to join our Team.Job DescriptionYou may have previous experience as a Room Attendant or Cleaner, or just want to get fit whilst getting paid for it. Regardless of your level of experience, there are a few things that would make you shine in this role, having...