Clerk - Bookings

7 months ago


Wollongong, Australia Ramsay Health Care Full time

**Bookings Clerk**

**Maintain patient bookings for the hospital & provide general admin support as part of our friendly, tight-knit team Thrive in an environment that supports your growth**

**About the Role**

An exciting opportunity exists for an experienced administrative professional to join our team at Wollongong Private Hospital. This is a Fixed Term Full-time opportunity.

In this role, you will be joining an experienced administration team where you provide comprehensive customer focused service to our patients, families and visitors and be responsible for all bookings and administrative duties related to the Operating Theatres.

**About You**

To succeed in this role, you will be experienced working as a Medical Administrator, with a prior working knowledge of Medical Terminology.

You will display an unwavering commitment to delivering customer service excellence each and every time and understand how to leave our customers with a professional and positive impression of our site, all in line with our Ramsay Core Values.

In addition, you will thrive in a fast-paced environment and demonstrate the ability to manage conflicting priorities. You will also have exceptional communication skills both verbally and in writing with the ability to engage with a range of stakeholders at all levels to achieve positive outcomes.

**You will also demonstrate**:

- Proven ability to work effectively in a team environment and independently as required
- Intermediate-advanced skills utilising the Microsoft office suite with ability to maintain data entry accuracy.
- Previous experience in theatre bookings (Desirable)
- Experience using Patient Information Systems (i.e. Meditech)
- Proven ability to work in a customer service focused environment
- Previous experience in a bookings coordination role (Desirable)
- Certificate in Medical Terminology (Desirable)
- Experience in hospital mainframe systems (Desirable)

**About Ramsay**

Wollongong Private Hospital is defined by our unique culture and dedication to giving outstanding patient care. From the way we recognise and reward our staff, to our attitude toward the patient experience - we are a great choice for staff who want to be part of a cutting-edge, fast paced and progressive environment.

The hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 74 Australian sites employing over 30,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of _‘People Caring for People’_ since 1964.

**What’s in it for you?**

**Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

**Discounts**: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

**Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.

**Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
- **_Please note_**_ casual employees may not be eligible for all benefits._

**Requirements**:

- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases, which may include Covid-19.

**To Apply


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