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Medical Receptionist

5 months ago

Forest Lake, Australia I-MED Full time

Quality. Working together. Innovation. Compassion. Connection. These are the values that set us apart, along with our people, our state-of-the-art technology, our innovative systems, and our imaging and diagnosis. So much so, that we are the provider of choice for more specialists, GPs, hospitals, and allied health professionals around Australia.

We are currently seeking a Medical Receptionist to join our Brisbane South team. This is a full time, permanent position working 7.6 hour shifts between the clinic hours of 8:00am - 5:00pm, Monday to Friday.

Reporting to the Office Supervisor, you will be responsible for providing high level reception duties and administrative services whilst ensuring the delivery of professional, caring and friendly services to patients, referrers and other customers.

**Key accountabilities include**:

- Driving the delivery of high quality reception and contact centre services
- Managing appointments to maximise customer service and clinic efficiency
- Providing excellent customer service and patient care
- Developing and maintaining strong working relationships with patients, referrers, staff and managers

**Key selection criteria**:

- Previous medical receptionist experience (highly desirable)
- Ability to manage high volume, inbound calls
- Demonstrated initiative and willingness to learn
- Excellent interpersonal and communication skills
- Ability to work autonomously and in a team environment

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