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Medical Office Coordinator

2 months ago

Forest Hill, Australia ForHealth Group (Dayforce) Full time
About Us

We are a leading healthcare organization dedicated to delivering exceptional patient care and services. As a vital member of our team, you will have the opportunity to make a meaningful impact on the lives of our patients and contribute to the growth and success of our organization.

The Opportunity

We are seeking a highly skilled and motivated Medical Receptionist to join our team at ForHealth Medical Centres. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing patient records, and supporting our healthcare professionals in delivering high-quality care.

Key Responsibilities
  • Greeting Patients and Welcoming Them to Our Centre
  • Collecting and entering patient details into our database
  • Scheduling appointments (when required)
  • Answering telephone calls and enquiries
  • Providing administrative support and other ad hoc duties
Requirements
  • Exceptional customer service skills with previous customer service experience an advantage
  • Excellent communication skills, including a professional and personable telephone manner
  • Detail-orientated
  • Ability to multi-task and prioritize
  • Knowledge of Pracsoft/Medtech is an advantage
  • Ability to work as part of a multifaceted team and independently
  • Neat and professional presentation
What We Offer
  • A dynamic work environment rooted in purpose and values
  • Ample training, development opportunities, and internal growth pathways
  • The chance to make your mark in a company dedicated to fostering Australia's well-being