Payment Assist Specialist

7 months ago


Melbourne, Australia Red Energy Full time

**Inbound phone calls where you will be responsible for guiding our customers through the debt recovery process.** Bring your experience and expand on your knowledge in our diverse, fast paced and forever changing environment where you will be armed with The Power to be Different.**

Be a part of our high performing Payment Assist team here at Red Energy, where you will be responsible for guiding our customers through the debt recovery process.You will display exceptional customer service and empathy to our customers, and assist them with regaining financial control of their energy bills.

You will be guided through an in-depth training program from our learning and development team, as well as ongoing support post training from your manager and peers. The support is endless and you will have a flexible arrangement of some working days in our Bryant and May office and some days working from the comfort of your own home.

You will be given all the tools you need to be a true success and an opportunity to leave your mark

**We want you to love what you do
- and where you do it. Other benefits we offer at Red include**:

- Permanent, full time working in a Hybrid Environment
- Flexible working hours, Monday-Friday, 8 hour shifts between 8am-6pm
- Highly driven values based company that looks after its people and where diversity is openly celebrated
- Competitive base salary with salary reviews and the potential to earn bonuses every 6 months
- Comprehensive training and ongoing support
- Staff discount off your electricity and gas bills
- Two additional days off per year (which we call Good Life Leave)
- Option to purchase additional annual leave - who doesn’t like holidays?

Job Reference: RED00101143



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