Customer Service Specialist
1 day ago
$31.50 per hour + Super
- Full-time hours with NO Sales involved
- Friendly and collaborative team - love your job
**What's in it for you**
- $31.50 per hour + Super (we pay weekly)
- Stable, full-time hours with **NO **Sales involved
- Ongoing temp opportunities with opportunity for permanency... no end date in sight
- Friendly and collaborative team - love your job
- Supportive leaders, focused on your personal growth
- Based in the heart of Adelaide's CBD (close to public transport)
- Bright, modern & open offices
- ASAP start
**The Role and Business**
You will have the opportunity to join a leading Facilities Management company in Adelaide. This business is creative and strategic in its approach with a solid client focal point.
Reporting to the Team Manager, the Customer Service Specialist the first point of contact for all incoming enquiries from internal and external customers and contractors. You will also:
- Action and manage client requests for the resolution of property concerns and rectifying of building faults
- Lodge work requests
- Enter data and load job orders accurately
Our client prides themselves on their customer and client experience, so ensuring that the highest level of service is delivered at all times is a must
Their culture is inclusive and nurturing. They encourage their people to identify and enhance processes where they can. They invest in their staff and want to see them flourish. They are fun and sociable, but professional.
- Two different working schedules available. So you can pick the best one for you and your lifestyle. The shifts are 6am - 2pm, Saturday to Wednesday and 2pm & 10pm, Wednesday to Sunday._
**What do you need to be successful?**
- Ability to work as part of a team and build relationships with a variety of internal and external stakeholders
- Have proficient communication skills (written and verbal)
- Exceptional time management and proven ability to multi-task
- A positive and resilient mindset
- Previous experience working within a customer service contact centre environment
If you are looking for a career devoted to problem-solving and positive outcomes look no further
Interviewing for this position will commence ASAP. If you would like to have a confidential chat about the role, please call
**Lauren May** on
**08**
**8232 6008
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