Technology Services Owner

6 months ago

Sydney, Australia Westpac Group Full time

**How will I help?**

Detailed responsibilities below

The role will also perform a number of responsibilities for the appropriate village within CE Technology related to change in Run and acceptance of squad change delivery into run.
(At this time there is the 1 Virtual Banking Village that requires the capability).

The role will also act as a delegate for the Technology Domain Owner (TDO) when unavailable.

**Key Responsibilities**
- Risk & Issue Management (Juno Issues & Incidents, EOL, EoS, Currency issues, ISG Non exceptions)
- Cost management & cost reduction
- Service availability improvements with Service Management
- Application ongoing requirements & relevance, opportunity to decommission
- Documentation currency (Alfabet, Support documentation)
- Manage the work of the L3 team to ensure the delivery of priority activities and outcomes.
- Reporting on KPIs related to the Run deliverables and facilitating meetings to update stakeholders.
- Represent these requests in appropriate Village prioritisation & estimation sessions for cost, effort & duration to deliver
- Customer Engagement Operations - Technology key contact
- Work with the TDO to be the single point of Technology contact for CE business
- broader technology requests and assistance with escalation on systemic issues

**What’s in it for me?**

You will play an important and significant part in the future of a business that has been around for 200 years. Our vision is to create better futures together. So, we will back you in the development of your career, with internal career prospects and flexible working. You will also be backed by a fantastic team of people in a can-do, supportive structure.

**What do I need?**
- Demonstrable experience in a similar role.
- Well-developed communication, negotiation, and interpersonal skills to enable effective interaction with stakeholders at all levels (including external and internal Suppliers). This includes proven experience building successful relationships across teams and suppliers to effectively manage critical path dependencies and escalations.
- Strong technical and analytical skills, both functional and non-functional, manual and automation, ideally in a continuous delivery environment.
- Strong analysis and problem solving skills with the ability to analyse a situation and consider all options available to you to create and implement a successful solution.

You will have experience of the following tools:
**Monitoring tools **- Splunk, AppDynamics, Aternity, ServiceNow

**Technical & operational tools**:

- Jenkins technical tool, Jira, Confluence, Juno, Java and.NET as the apps are based on these technologies.

**What’s it like to work there?**

As well as competitive remuneration and a great culture, joining the Westpac family means you will get some of the best banking, wealth and insurance benefits in the market.

We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We will even pay you to do volunteer or community work.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

**How do I Apply?**

**Do you need reasonable adjustments during the recruitment process?**

At Westpac we are committed to providing a supportive culture and creating inclusive and accessible workplaces, branches, products and services for our customers, employees, and community.

  • Technology Service Owner

    6 months ago

    Sydney, Australia Westpac Group Full time

    **How will I help?** The Consumer Finance Technology, Technology Service Owner is responsible for defining the day-to-day activities of the squad, prioritisation of work and ensuring delivery, giving guidance and clearing the way to execute. The Technology Service Owner may or may not have additional People Leadership responsibilities. **Key...

  • Technology Service Owner

    6 months ago

    Sydney, Australia Westpac Banking Corporation Full time

    Technology Service Owner - PySpark **How will I help?** WIB Technology are accountable for the provisioning of all technology needs of the global WIB business. Through innovation, thought leadership and technological expertise, WIB Technology is a critical business partner helping WIB achieve their vision of continuing to be Australasia's leading...

  • Technology Service Owner

    7 months ago

    Sydney, Australia Westpac Full time

    **How will I help?** WIB Technology are accountable for the provisioning of all technology needs of the global WIB business. Through innovation, thought leadership and technological expertise, WIB Technology is a critical business partner helping WIB achieve their vision of continuing to be Australasia's leading Institutional Bank. We have an opportunity...

  • Technology Domain Owner

    6 months ago

    Sydney, Australia Talent International Full time

    australia sydney permanent au$190000 - au$210000 per annumOur Client is a leading financial institution in seek of Technology Domain Owner, working with Appian. Responsibilities of the role include: Responsible for overseeing delivery, comprehensive service management, risk assessment, and financial aspects within the Appian village. -Developing village...

  • Platform Technology Owner

    6 months ago

    Sydney, Australia TAL Full time

    **Company Description** Welcome to This Australian Life. From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding...

  • Technology Domain Owner

    3 months ago

    Sydney, Australia Westpac Banking Corporation Full time

    Technology Domain Owner - Permanent role - Sydney base - Career development and growth **How will I help?** The Technology Domain Owner role will be part of Mortgage Line of Business, which is large business providing over $500B in home lending to more than 1.5m Westpac group customers. The business generates more than 50% of the Westpac Groups cash...

  • Service Owner

    1 month ago

    Sydney, Australia Westpac Group Full time

    All roles at Westpac Group can be considered for flexible working arrangements, such as flexible hours, working remotely, part time work, or job sharing. - Permanent roleSydney based **How will I help?** Working within the Technology, Credit Decisioning, Risk Technology the Service Owner is a bridge between key business stakeholders (or customers) and an...

  • Technology Domain Owner

    2 weeks ago

    Sydney, Australia Westpac Banking Corporation Full time

    Technology Domain Owner - Permanent Role - Hybrid and Sydney based **How will I help?** Technology Domain Owner is a role in Technology Operations responsible for all aspects of the Business Village Technology (Strategy, Business Engagement, Discovery, risk, finance and Innovation) This role will lead Transformation Engineering for Group Operations...

  • Service Owner

    2 months ago

    Sydney, Australia Westpac Banking Corporation Full time

    Service Owner - **Permanent career opportunity.**: - **Location - Sydney.**: - **Dynamic and forward-thinking team culture.** **How will I help?** **Data Platforms CBB - Consumer Finance & Cash & Transactional Banking** is a team of data experts and professionals dedicated to building game-changing data capabilities for Westpac Group and shaping the...

  • Technology Domain Owner

    6 months ago

    Sydney, Australia Westpac Banking Corporation Full time

    Technology Domain Owner - Appian **How will I help?** **Responsibilities include**: - Setting a clear vision and strategy with collaboration from the Technology Head of and LOB, drive the QBR process from the village perspective to ensure we achieved the prioritised business outcomes. - Support the village with operating model principles including QBR,...

  • Technology Domain Owner

    2 months ago

    Sydney, Australia Westpac Banking Corporation Full time

    Technology Domain Owner - Process Transformation - Permanent and includes amazing company benefits - Sydney based, working with a supportive and collaborative team - Extensive Process Automation experience is a must! **How will I help?** The **Technology Domain Owner, Process Transformation** is a key role in the Corporate Institutional Banking Line of...

  • Service owner

    1 month ago

    Sydney, Australia Westpac Group Full time

    All roles at Westpac Group can be considered for flexible working arrangements, such as flexible hours, working remotely, part time work, or job sharing. Permanent role Sydney based How will I help? Working within the Technology, Credit Decisioning, Risk Technology the Service Owner is a bridge between key business stakeholders (or customers) and an...

  • Technology Domain Owner

    2 months ago

    Sydney, Australia Westpac Institutional Banking Full time

    Permanent and includes amazing company benefits - Sydney based, working with a supportive and collaborative team - Extensive Process Automation experience is a must! **How will I help?** The **Technology Domain Owner, Process Transformation **is a key role in the Corporate Institutional Banking Line of Business (LOB) technology team and is accountable for...

  • Technology Domain Owner

    2 months ago

    Sydney, Australia Westpac Group Full time

    Permanent RoleHybrid and Sydney based **How will I help?** Technology Domain Owner is a role in Technology Operations responsible for all aspects of the Business Village Technology (Strategy, Business Engagement, Discovery, risk, finance and Innovation) This role will lead Transformation Engineering for Group Operations Transformation and be single point...

  • Technology Domain Owner

    6 months ago

    Sydney, Australia Westpac Group Full time

    **How will I help?** **Responsibilities include**: - Setting a clear vision and strategy with collaboration from the Technology Head of and LOB, drive the QBR process from the village perspective to ensure we achieved the prioritised business outcomes. - Support the village with operating model principles including QBR, OKR and strategic priorities. -...

  • Digital Technology Product Owner

    2 weeks ago

    Sydney, Australia The Star Entertainment Group Full time

    The Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist and our shareholders. We do this by providing entertainment, gaming, and leisure experiences in a safe,...

  • Technology Domain Owner

    2 months ago

    Sydney, Australia Westpac Group Full time

    Permanent Role Hybrid and Sydney based How will I help? Technology Domain Owner is a role in Technology Operations responsible for all aspects of the Business Village Technology (Strategy, Business Engagement, Discovery, risk, finance and Innovation) This role will lead Transformation Engineering for Group Operations Transformation and be single point...

  • Technology Domain Owner

    2 months ago

    Sydney, Australia Westpac Full time

    Permanent and Full-time role opportunitySydney or Gold Coast location **How will I help?** - Accountable for end-to-end service management, risk, delivery and financials for their village - Support the village with operating model principles including QBR, OKR and strategic priorities - Setting a clear vision and strategy, communicate ‘the story’ well...

  • Service Owner

    4 weeks ago

    Sydney, Australia Westpac Group Full time

    All roles at Westpac Group can be considered for flexible working arrangements, such as flexible hours, working remotely, part time work, or job sharing. **Service Owner - Data Platforms 54305** - Permanent RoleSydney **How will I help?** The Service Owner is part of Data Platform Engineering team and is responsible for leading the required Platform and...

  • Service Owner

    4 weeks ago

    Sydney, Australia Westpac Group Full time

    All roles at Westpac Group can be considered for flexible working arrangements, such as flexible hours, working remotely, part time work, or job sharing.   Service Owner – Data Platforms 54305 Permanent Role Sydney  How will I help? The Service Owner is part of Data Platform Engineering team and is responsible for leading the required Platform and...