Customer Service Officer

3 weeks ago


Eastern Creek, Australia PPG Full time

**Join Our Team at PPG: Hybrid Customer Service Role**

Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic, supportive team that values your contributions? PPG is looking for a dedicated and detail-oriented Customer Service Representative to join our team

As a **Customer Service Representative**, you will interact directly with customers in all aspects and provide exceptional service including processing of orders, tracking deliveries, processing of claims and returns and general enquiries with diligence and accuracy. If you are curious and passionate about delivering superior service and want to work for an industry leader, then this may be the career opportunity for you.

Great work life balance with hybrid working model - 3 days in the office and 2 days from home. Enjoy your weekends

**Responsibilities**
- Respond promptly and professionally to customer enquiries, orders, and returns.
- Manage all sales/service enquiries via inbound CRM & Phone Systems within set SLAs, striving for first contact resolution with high attention to detail and accuracy
- Establish initiative-taking and professional communication with internal & external stakeholders.
- Review purchase orders and resolve customer account enquiries.
- Delivering strong and professional verbal and written communication
- Attend product, system and skill training as required for your professional and personal development.

**Requirements**:

- Intermediate working knowledge of Microsoft Outlook, Excel & Word.
- High level of keying accuracy and speed.
- Strong mathematical and written/verbal communication skills.
- Knowledge of Supply Chain functions is an advantage..
- Knowledge of SAP & CRM systems is an advantage..
- Proven interpersonal and team skills.

**About us**

**PPG: WE PROTECT AND BEAUTIFY THE WORLD**

**The PPG Way**

Every single day at PPG:
**We partner with customers to create mutual value.**

We are insightful, dedicated, and proactive. We have intimate knowledge of the market and our customers. We focus on practical solutions that make a difference.

**We are “One PPG” to the world.**

We are better and stronger together. We leverage our scale to reach new markets and introduce innovative technologies as we differentiate and disrupt our markets.

**We trust our people every day, in every way.**

We enable and empower our people to make the right decisions. We are inclusive, transparent and respectful. Our feedback is clear and actionable.

**We make it happen.**

We have a passion for winning. We achieve. We deliver with discipline and integrity. We bring our best energy to our work. We decide and act intelligently and quickly.

**We run it like we own it.**

We respect one another by being responsible and accountable. We always act in the best interest of our company, customers, shareholders, and our communities.

**We do better today than yesterday - everyday.**

We continuously learn. We develop our people to grow our businesses.

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

**About us**:
PPG: WE PROTECT AND BEAUTIFY THE WORLD

The PPG Way
Every single day at PPG:
We partner with customers to create mutual value.
We are “One PPG” to the world.
We trust our people every day, in every way.
We make it happen.
We run it like we own it.
We do better today than yesterday - everyday.

Benefits will be discussed with you by your recruiter during the hiring process.



  • Eastern Creek, Australia HR Ambassador Full time

    Our client specialises in industrial hosing solutions from hydraulic rubber & thermoplastic hose fittings, couplings & tubes. Due to recent growth we are currently seeking an experienced Customer Service officer to assist the sales team. About the role: - Data entry - Use of Proto ERP System as well as Microsoft office - General administration duties - Day...


  • Eastern Creek, Australia Cleanaway Full time

    Customer Service Officer Summary: Multiple Casual Position – CDS Eastern Creek, NSW Great team environment, be valued, rewarded and recognised Call center operating hours of 7am till 10pm, 7 days a week Who we are TOMRA Cleanaway is Australia’s leading container deposit scheme network operator and commodity management provider. Delivering...


  • Eastern Creek, Australia PPG Full time

    **Great work-life balance with a hybrid working model - 3 days in the office and 2 days from home. Enjoy your weekends!** Are you ready for your next challenge!? PPG is looking for a **Customer Service Officer **to join our Architectural Coatings team in **Eastern Creek, NSW** on a **full-time basis.** As a Customer Service Representative, you will...


  • Eastern Creek, Australia PPG Industries Full time

    Are you ready for your next challenge!? PPG is looking for a **Customer Service Representative** to join our Architectural Coatings team in **Eastern Creek, NSW** on a full-time basis. As a Customer Service Representative, you will interact directly with customers in all aspects and provide exceptional service including processing of orders, tracking...


  • Eastern Creek, Australia Vitex Pharmaceuticals Full time

    **Join us at Vitex**, a leading and well-established modern family business, in the pharmaceutical industry, who have been in business since 1989. Be part of our next stage of exponential growth and work with the best in the industry in this Australian success story. Recognised as a **5-Star Employer of Choice** for 2024,** the team strive to demonstrate our...


  • Eastern Creek, Australia PPG Industries Full time

    Join Our Team at PPG: Hybrid Customer Service RoleAre you passionate about delivering exceptional customer service? Do you thrive in a dynamic, supportive team that values your contributions?  PPG is looking for a dedicated and detail-oriented Customer Service Representative to join our team!As a Customer Service Representative, you will interact directly...


  • Eastern Creek, Australia Boori Australia Full time

    About the Company: Founded in Sydney in 1993, Boori began its journey crafting quality baby furniture. With a focus on timeless design and durability, the brand has grown alongside families, now offering a wide range of furniture for every stage of life. From nurseries to children's rooms and beyond, Boori creates thoughtfully designed pieces that blend...


  • Eastern Creek, Australia BagTrans Full time

    The customer service role is to provide quality on-time support to our Operations teams including our vast customer base! Your ability to build strong relationships with drivers and customers both internally and externally will be a critical part of the role. You will need to have outstanding communication and interpersonal skills and the ability to...


  • Eastern Creek, Western Australia Cleanaway Full time

    Customer Service OfficerJoin our team at TOMRA Cleanaway, Australia's leading container deposit scheme network operator and commodity management provider. We're seeking a highly organized and exceptional phone manner individual to fill the role of Customer Service Officer.About the RoleThis is a casual position based in Eastern Creek, NSW, with a call center...


  • Eastern Creek, Western Australia Norwest Recruitment Full time

    {"h1": "Customer Service Officer Job Description", "p": "We are seeking a highly skilled and motivated Customer Service Officer to join our team at Norwest Recruitment. As a Customer Service Officer, you will be responsible for providing exceptional customer service to our clients, handling inbound enquiries, and working closely with our Supply Chain team to...


  • Eastern Creek, Australia Cleanaway Full time

    Vacancy no: 519982 Work type: Casual **Location**: Eastern Creek NSW Australia Categories: Administration, Customer Service


  • Eastern Creek, Western Australia Norwest Recruitment Full time

    {"h1": "Customer Service Officer Job Description", "p": "We are seeking a highly skilled and motivated Customer Service Officer to join our team at Norwest Recruitment. As a Customer Service Officer, you will be responsible for providing exceptional customer service to our clients and customers, handling inbound enquiries, and resolving issues in a timely...


  • Eastern Creek, Western Australia Norwest Recruitment Full time

    Job Summary:We are seeking a highly skilled Customer Service Officer to join our team at Norwest Recruitment. As a key member of our customer service team, you will be responsible for handling inbound customer enquiries via phone and email, managing a busy inbox, and providing exceptional customer service.Key Responsibilities:Handling customer enquiries and...


  • Eastern Creek, Western Australia Cleanaway Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Officer to join our team at TOMRA Cleanaway. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.Key ResponsibilitiesRespond to customer...


  • Eastern Creek, Australia Norwest Recruitment Full time

    Job Description Eastern Creek - Plenty of Parking  Full Time 9am - 5pm $63,000 + Superannuation Are you exceptional over the phone and enjoy helping people solve problems, good at managing a busy yet varied day and working well in a team?  Be a part of a company that loves making their staff feel like they are a part of the family, with an onsite Gym,...


  • Eastern Creek, Australia Caruso's Natural Health Full time

    The purpose of this advertisement is to make a connection. You see, we don’t know you by name, but we know a lot about you; You are self-motivated, have a positive “Can Do” attitude, are extremely organised, you show initiative, you believe that a high performing team can achieve more than any one exceptional individual, a mature minded person who...


  • Eastern Creek, Western Australia Norwest Recruitment Full time

    Job Summary:We are seeking a highly skilled Customer Service Officer to join our team at Norwest Recruitment. As a key member of our customer service team, you will be responsible for handling inbound customer enquiries via phone and email, managing a busy inbox, and providing exceptional customer service.Key Responsibilities:Handling customer enquiries and...


  • Eastern Creek, Western Australia Norwest Recruitment Full time

    **Job Summary**At Norwest Recruitment, we are seeking a highly skilled and motivated Customer Service Officer to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and customers.**Key Responsibilities:**Handling inbound customer enquiries via phone and emailManaging a busy...


  • Eastern Creek, Western Australia Norwest Recruitment Full time

    Job DescriptionAre you a customer service expert looking for a new challenge? We have an exciting opportunity for a Customer Service Officer to join our team at Norwest Recruitment.Key Responsibilities:Handle inbound customer inquiries via phone and email, providing timely and effective solutions to their issues.Manage a busy inbox, processing sales orders,...


  • Eastern Creek, Western Australia CDC Data Centres Full time

    {"title": "Customer Service Specialist", "content": "About the RoleIn this position, you will be responsible for driving customer service outcomes and the fulfillment of customer requirements. Your responsibilities will encompass stakeholder engagement, project oversight, and the coordination of internal teams to achieve performance objectives and enhance...