Client Scheduling Officer

4 weeks ago

Kenmore, Australia Churches of Christ Full time

**Churches of Christ, Kenmore - Brisbane**

**Client Scheduling Officer**

**Permanent, Full-time Opportunity**

**Imagine a career with Churches of Christ**

Established in 1930, We are one of Australia's largest and most diverse not-for-profit organisations. Active in the areas of family services; community housing; retirement living; home care; and residential aged care services, we provide care and compassion to vulnerable people at different stages of their life journey. With over 200 Services in more than 100 communities, we positively impact around 45,000 lives a year

**Employee Benefits**:
As a not-for-profit entity, our employees can package up to $18,549 p.a. of their taxable income before your income tax is calculated. Up to $15,900 p.a. on everyday expenses (such as mortgage payments, rent, groceries, bills and insurance) plus up to $2,649 p.a. on meal/entertainment benefits.

To find out what salary sacrificing can mean for you click here.

By being such a large organisation, we are also able to offer a range of compelling benefits. Including but not limited to:

- Salary sacrificing benefits that can greatly increase take home pay;
- Five (5) weeks of annual leave and the ability to purchase more;
- Grants (for eligible employees) to assist in formal study;
- Discounts through our large network of retail partners including:

- JB Hi-Fi,
- The Good Guys,
- Goodlife Health Clubs,
- Bupa Health,
- Plus many more;
- Employee Assistance Program.
- A work culture that values you.

**About the Role**

The **Client Scheduling Officer** plays a vital role in ensuring the smooth scheduling of care services to our Home Care Clients. Based in Kenmore, you will be responsible for:

- Scheduling staff and services in line with contractual agreements and in consultation with our Care Managers
- Managing unscheduled changes and responding to urgent client needs
- Coordinating fleet vehicle allocations
- Building strong relationships with both clients and team members in a call-centre environment
- Supporting consistency across our Home Care sites

Every day will bring a new challenge, and you’ll leave work knowing you've made a real difference in the lives of the people we support.

**About You**

You’ll thrive in fast-paced environments and are a master of multitasking. With your exceptional communication and organisational skills, you handle challenges with confidence, honesty, and discretion. You’re comfortable dealing with complex conversations and have a knack for maintaining positive relationships with clients and colleagues alike.

**Your Skills and Experience Include**:

- Certificate IV in Business Administration (or equivalent experience)
- Strong proficiency in Microsoft Office, especially Excel and Outlook
- Experience in client scheduling and working within contractual agreements
- Prior experience in an administrative role within the community services sector is a plus
- Experience with rostering systems like Procura would be highly advantageous

If you’re someone who is passionate about making a difference, organised, and driven, this role offers both the challenge and satisfaction of supporting our clients in maintaining their independence.
- Importantly, you will be someone who closely aligns with our organisational values of: _**_Unconditional Love, Continual Innovation, Mutual Trust, Wise Stewardship and Safety._**

**To apply**Applications will be assessed as they are received.

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