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Operations Officer

3 months ago

Brisbane, Australia Transport and Main Roads Full time

In the role of Operations Officer you will administer the information systems and undertake other support activities in the Unit, and provide advice to industry and clients on operational issues.

**Some of your responsibilities will include**:

- Delivering frontline customer service including investigating and assisting with the resolution of difficult complaints and preparing ministerials and other correspondence.
- Providing advice to industry and stakeholders on legislation, policy and operational delivery.
- Monitoring data systems, including the School Transport Information Management System, to ensure accountability and sound governance.
- Coordinating and supervising the operation of specialised school transport.
- Assisting with monitoring performance under service contracts with a particular emphasis on compliance and operational delivery.

Applications to remain current for 12 months.
**Job Ad Reference**: QLD/544250/24
**Closing Date**: Friday, 23rd February 2024This work is licensed under a Creative Commons Attribution 3.0 Australia License.