Head of Infrastructure and Operations

7 months ago


Sydney, Australia PeopleScout Careers Full time

As the Head of IT Operations and Infrastructure, you will play a pivotal role in shaping the technological landscape of the organisation and developing the future of its diverse global team. You will enjoy working in a fast-paced environment with flexibility and become part of a cross-functional global team leading the future transformation and growth in this exciting space.

**Position Overview**:
Based out of their modern Macquarie Park offices, reporting directly to the Head of IT you will oversee a team of dedicated professionals and manage various project contract resources. Your responsibilities will span from developing and executing IT strategy to ensuring the seamless functioning of their IT systems.

**Responsibilities**:

- Develop and execute the IT strategy.
- Foster and lead a team to high performance.
- Manage incident, problem, and change processes.
- Conduct root cause analysis and implement fixes.
- Lead technical upgrades and oversee projects.
- Liaise with the PMO and maintain infrastructure plans.
- Drive continuous operational improvement and standards.

**About you**:

- A proven coach with a track record of leading engaged and high-performing teams
- A transformation mindset with experience leading large-scale projects
- Strong communication and negotiation skills allowing you to build strong stakeholder relationships
- Customer-focused with industry understanding
- Strong IT security focus and continuous improvement
- Success in optimizing cloud environments

**Why**:
Together, you will shape the future of the organization's IT operations and infrastructure.



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