Front Office Receptionist

3 weeks ago

Manly, Australia AccorCorpo Full time

Company Description
- Accor Vacation Club is proudly owned by the Accor Group, a world-leading augmented hospitality group offering unique experiences in more than 5,100 hotels and residences across 110 destinations from luxury to economy. At Accor Vacation Club we are in the business of providing ‘holidays of a lifetime’ to our members. What’s more, we are committed to providing a great lifestyle for our employees so they can achieve their work and personal goals in a fun and flexible working environment._

**Job Description**:
**Peppers Manly & The Sebel Sydney Manly Beach** boast a fantastic **beachfront **location at Manly Beach at the Northern end of Sydney. Featuring contemporary guest rooms and apartments, unforgettable meeting and conference spaces and two stunning outdoor pools, our hotel embodies the relaxed sophistication for which this part of the world is known for.

We currently have an opportunity for a** Full Time** **Front Office Receptionist** to join our vibrant Front Office Team. As a Front Office Receptionist, you play a vital role in maintaining seamless and exceptional guest experiences from start to finish, ensuring our esteemed Members and Guests enjoy a truly memorable stay with us.

**WHAT IS IN IT FOR YOU**:

- ** Work Your Way** in the heart of Manly Beach, Sydney, surrounded by the breathtaking beauty of one of Australia's most famous coastal spots.
- Embrace a workplace that exudes flexibility, and fun, fostering a vibrant & supportive work environment.
- Fantastic **career and training opportunities.**:

- Enjoy a personalised **Reward & Recognition program.**:

- Unlock **local and global discounts** on accommodation, dining, lifestyle and more

**YOUR EXPERIENCE AND SKILLS INCLUDE**:

- Demonstrated experience within either **Front Office, Reservations **or with **general administration.**:

- ** High attention to detail **with **exceptional **verbal and written** communication skills.**:

- A passion for **providing exceptional customer service **and creating memorable moments.
- A demonstrated commitment to **be part of a positive and supportive team.**:

- Experience within the **Hospitality and/or Tourism industry **advantageous.

**WHAT YOU WILL BE DOING**:

- Provide **friendly, courteous and professional services** to all guests.
- ** Manage the guest room inventory and accounts** efficiently, adhering to Hotel Procedures.
- Attend to **check-in and check-out** of guests in a professional manner.
- ** Liaise with other departments** including Housekeeping and Maintenance to ensure a seamless guest experience.
- Assist guests with **general enquires** and provide **share your local knowledge** to provide personalised recommendations & insights.

If you're driven, committed and reliable, and excited by the chance to utilise your experience and personality to deliver exceptional service, then we would love to hear from you

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