Change Officer

3 days ago

Canberra, Australia Australian Department of the Environment Full time

APS 6 - $88,408 - $100,378 per annum plus superannuation
- Legal & Governance Division
- Canberra, ACT
- _Provide change management advice and practical support to priority projects and programs_
- _Support the implementation of change initiatives related to business processes, culture and technology_
- _Promote a consistent approach across the department to change management_

**Who we are**
The Legal and Governance Division is responsible for legal services and advice, communications and media, governance and corporate support, as well as parliamentary, appointments and ministerial services. This includes the provision of strategic advice and services to the secretary, the executive and the business areas of the department. The division is managed by the Chief Counsel (First Assistant Secretary), and operates in a fast-paced, exciting environment. We facilitate excellent outcomes for our clients and focus on ensuring our staff are supported and suitably trained to be in the best position to take on the challenges of the work.

The Communication and Media Branch delivers internal and corporate communication and strategic communication activities in support of the department and our ministers, for the benefit of the Australian community. This includes managing the department’s social media strategy and social media presence, media support services across the department and for our ministers’ offices, production services including graphic design and branding, Web publishing for external-facing departmental websites, and the development of campaign and non-campaign materials.

The Engagement, Change Management and Facilitation team is responsible for improving the department’s stakeholder engagement, communication and change capability. We work as a part of a small team to establish and deliver resources, strategies and training to help our people meet the APS goals of listening, being genuine and being open in our engagement.

**The Job**
The department promotes a Community of Practice for managers with an interest in better practice. This role is key for the development and delivery of community of practice sessions and promoting a consistent approach for change management for large-scale and small-scale changes across the department, requiring a highly developed engagement skills and the ability to embed and champion change management principles and processes. The duties of a Change Officer may include:

- providing support, advice, and assistance to internal stakeholders for change management activities
- assisting with undertaking change impact assessments, suggesting mitigation tactics or strategies and integrate change management into project activities
- contributing to the completion of several core change management artefacts, including:

- Change Impact Assessment
- Change Management Plans (including the supporting Communication Plans and activities)
- Stakeholder matrix and Stakeholder Engagement Plans, Coaching and Training Plans
- Briefings and other products as identified
- contributing to stakeholder engagement to support the development and completion of change activities
- continuing to improve and update the suite of enterprise products
- adhering to and support embedding change management at the organisational level i.e., Enterprise Change Management

**Skills and capabilities**
- an understanding of change management principles or a keen interest to engage with stakeholders and support the delivery of change management services
- analytical skills to assess aspects of change
- has an ability to deliver on intended results while adapting to strategic and operational changes, and effectively prioritising tasks to deliver outcomes in a timely manner
- able to work independently and as part of a team to achieve results
- has demonstrated an ability in building and maintaining relationships (within and outside the organisation) to drive mutually beneficial outcomes
- displays clear and confident written and verbal communication and the ability to negotiate with a range of stakeholders
- an interest in developing facilitation and stakeholder engagement skillsets.

**Knowledge and experience**
- experience in project management and/or change management
- knowledge and experience to help explore other ways of working

**Eligibility and other requirements**

**Citizenship** - To be eligible for employment with the Department of Agriculture, Fisheries and Forestry you must be an Australian citizen.

**Security Clearance** - This position requires a Baseline Vetting security clearance. You will be required to obtain and maintain a clearance at this level.

**Pre-employment Check** - Your suitability for employment will be assessed through a pre-employment screening process. This process includes a requirement to undergo and satisfy a National Police Check, referee checks, character clearance and where required a pre-employment medical assessment, specified mandatory qualification(s) validation

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