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Client Service Account Executive

8 months ago

South Melbourne, Australia Think HQ Full time

We are seeking an experienced and motivated **Account Executive** to support the **Client Service** Team to deliver meaningful and purpose-driven integrated creative campaigns. In this role you will support the work of the Client Service team, working to coordinate and support project outcomes. You'll need an eye for detail, a strong work ethic, a curious mind, the ability to use your initiative, and a passion for inclusive communications.

The Client Service team is a critical business unit of the Think HQ Group. This team galvanises the business’ multi-disciplined teams to deliver excellent work for integrated creative and advertising-led projects. The team drives insight-led, creative and advertising campaigns and supports below-the-line integration by collaborating with other agency departments, including but not limited to strategy and research, PR, CultureVerse (our multicultural strategic arm), creative, production and technology (digital). This team is the face of the business, representing the Think HQ Group to our clients, delivering excellent work and growing accounts.

**About us**

At Think HQ, we believe that good communications can change the world. And that all starts with a thoughtful, strategic approach.

We unapologetically seek out work that will have a genuine positive impact. We all know where we are headed, and we’re united by our mission to make change. Our growth is underpinned by our values.

We’re a diverse bunch; ex-journos, filmmakers, social researchers, PR professionals, community engagement specialists, writers, animators, designers, and strategists who love what we do.

We're a genuinely collaborative, full-service communications agency working across public relations, advertising, multicultural communications, strategy & insights, web design, animation, film and audio production; and more. Our skills are diverse, but we’re all united by our passion for projects that deliver positive outcomes for people, places and the planet.

As we continue to rapidly grow our team and our offering, and commit to building Australia’s most inclusive communications agency, it's an exciting time to join the Think HQ Group

**Responsibilities**:
**Some of the things you’ll be doing in this role include**:

- Account management support and administration of integrated communications campaigns
- Budget development and ensuring client budgets stay on track
- Management of timelines and project deliverables
- Capturing meeting minutes and WIP management
- Working with team members to implement communications campaigns, including dispatching materials to clients and media agencies
- Proofreading and quality control of all creative assets, briefs and communications
- Ensuring all client objectives are met to timelines, within budget/scope
- Supporting Senior Account Managers and Account Directors on projects, to maintain positive client relationships
- Ensuring work delivered is of a high standard and to the client’s satisfaction
- Maintaining excellent internal communications and progress updates with team members

**About you**:

- An undergraduate or post-graduate qualification in advertising, media and communications, marketing and/or equivalent relevant industry experience.
- You are a well-presented, self-motivated individual who is bright and enthusiastic with exceptional interpersonal skills
- You have outstanding written and verbal communication skills coupled with strong attention to detail and organisational skills
- Ability to multitask and meet deadlines
- You’re curious and have a keen willingness to learn new things
- Don’t worry if you don’t tick every requirement on this list - our priority is a talented and motivated individual with a positive attitude who is willing to learn, grow and collaborate. We’re looking for someone who is a great fit for our team in values and personality._
- **Job Function**: Client Services
- **Location**: South Melbourne, Australia
- **Engagement**: Full-time
- **Job Type**: Permanent
- Part-time and flexible work arrangements can be considered. Think HQ is a family-friendly, hybrid workplace._

Think HQ is committed to providing a unique work environment by rewarding talent, celebrating diversity and encouraging forward-thinking. We are an equal opportunity employer, and we are committed to building a diverse and inclusive workplace. All qualified applicants will be considered for this position without regard to race, culture, religion, sexual orientation, gender identity or disability. We encourage Aboriginal and Torres Strait Islander peoples and people of all backgrounds to apply.

**To apply**

To apply, please send us your CV and cover letter highlighting why you feel you are the right person for this role via the link below.