Customer Care Officer

3 weeks ago


Heidelberg, Australia Healius Full time

Customer Care Officer
- .**Customer Care Officer**- We are one of the Australia's leading healthcare companies
- Fixed Term Contraact 12 months with view to extension
- Competitive salary ,based in Heidelberg, Victoria-
- Genomic Diagnostics is the national genomics laboratory for Healius Pathology. We provide comprehensive genomic testing, spanning reproductive health, inherited disease, pharmacogenomics and oncology to an extensive network of public and private hospitals and community referrers across Australia. Our primary focus is to provide high quality and timely genomic information to assist in diagnosis and clinical decision-making.**Key responsibilities**:
- Perform and maintain customer care work practices in receipt of customer, doctor & patient enquiries.
- Assist with marketing related tasks
- Assist with various customer care tasks with the focus being on teamwork
- Answer phones and triage calls for distribution to appropriate team members
- Maintain patient confidentiality in accordance with privacy legislation
- Maintain accurate documentation and records
- Manage time effectively and prioritise work within established routines, methods, and procedures
- Work cooperatively as part of the customer care team and wider Genomic Diagnostics team**About you**
- To be successful in this role, you will be a self-motivated people leader with excellent interpersonal skills. You will also demonstrate:- Ability to problem solve would be an advantage
- Proficient computer skills, excellent attention to detail
- Familiarity with medical terminology would be an advantage
- Possess sound communication skills and good customer care-
- .



  • Heidelberg, Victoria, Australia Healius Full time

    Customer Care Officer- .Customer Care Officer We are one of the Australia's leading healthcare companies Fixed Term Contraact 12 months with view to extension Competitive salary ,based in Heidelberg, Victoria Genomic Diagnostics is the national genomics laboratory for Healius Pathology. We provide comprehensive genomic testing, spanning reproductive health,...


  • Heidelberg, Victoria, Australia Laverty Pathology Full time

    Customer Care Officer:Job reference: #3657Brand:Healius PathologyLocation: 460 Lower Heidelberg, Heidelberg VIC 3084 (Genetic Laboratory)Work type: Full Time (Permanent) hours per weekAbout us**Healius Pathology is part of Healius' Pathology division, one of Australia's leading providers of private medical laboratory and pathology services. We operate about...

  • Customer Care Officer

    4 weeks ago


    Heidelberg, Australia Healius Full time

    . We are one of the Australia's leading healthcare companies!  Full time permanent position based in Heidelberg, Victoria Competitive salary At Healius, we are proud to be one of Australia's leading healthcare companies. We care about providing high quality, easily accessible and affordable healthcare services, including diagnostic imaging and...


  • Heidelberg, Victoria, Australia Healius Full time

    . We are one of the Australia's leading healthcare companies Full time permanent position based in Heidelberg, Victoria Competitive salary At Healius, we are proud to be one of Australia's leading healthcare companies. We care about providing high quality, easily accessible and affordable healthcare services, including diagnostic imaging and...

  • Customer Care Officer

    3 weeks ago


    Heidelberg, Australia Healius Full time

    . We are one of the Australia's leading healthcare companies!  Full time permanent position based in Heidelberg, Victoria Competitive salary At Healius, we are proud to be one of Australia's leading healthcare companies. We care about providing high quality, easily accessible and affordable healthcare services, including diagnostic imaging and...

  • Customer Care Officer

    4 weeks ago


    Heidelberg, Australia Healius Full time

    **Date**:30 May 2024 **Location**: Heildelberg, Victoria, AU, 3084 **Company**:Healius - We are one of the Australia's leading healthcare companies! - Full time permanent position based in Heidelberg, Victoria - Competitive salary Genomic Diagnostics is the national genomics laboratory for Healius Pathology. We provide comprehensive genomic testing,...


  • Heidelberg, Victoria, Australia Healius Full time

    Date:30 May 2024Location: Heildelberg, Victoria, AU, 3084Company:Healius We are one of the Australia's leading healthcare companies Full time permanent position based in Heidelberg, Victoria Competitive salaryGenomic Diagnostics is the national genomics laboratory for Healius Pathology. We provide comprehensive genomic testing, spanning reproductive health,...

  • Support Worker

    1 week ago


    Heidelberg, Australia Absolute in Home Care Full time

    You get to choose the days and hours that you want to work. We offer Flexibility: where you choose to accept shifts based on your availability. Hourly Rate + Super + PLSL + Paid both travel time and kilometres + ongoing professional development and supportive team environment + Flexible working hours that make sense for you + 'Refer a friend' Bonus...

  • Personal Care Manager

    3 weeks ago


    Heidelberg Heights, Australia Effective Aged Care Pty Ltd Full time

    **About Us**: Effective Aged Care Pty Ltd is committed to providing exceptional care and support to our clients. We believe in creating a compassionate and supportive environment for both our clients and our team. Join us in making a difference in the lives of those we serve. The Personal Care Manager is responsible for providing overall support, direction,...

  • Customer Service

    4 weeks ago


    Heidelberg West, Australia Plascare Full time

    Join a friendly & growing family business with a nimble team - Full-time position, located in Melbourne - Stable hours, Monday to Friday only - Competitive remuneration We are currently seeking an enthusiastic and conscientious office administrator to join our team to support our daily business operations. You will be an essential all-rounder coordinating...


  • Heidelberg, Victoria, Australia Austin Health Full time

    Fixed term, part time 4 days per week or full time role:Heidelberg location with hybrid working:- Approximately $98,000 base + salary packaging + super (pro-rata for part time) - equivalent depending on EBAAre you passionate about improving cancer patient outcomes, reviewing evidence, analysing cancer datasets, supporting cancer services improvement,...

  • Home Care Worker

    1 week ago


    Heidelberg, Victoria, Australia KinCare Full time

    Job Description:We are looking for passionate care workers to join the KinCare family in the Heidelberg 3084 area With KinCare you will be supporting the most vulnerable individuals in our communities to remain in their homes and stay close to their families. Loyalty bonus at 3, 6 and 12 months T&Cs apply Fully paid First Aid and CPR provided Paid travel...

  • Service Coordinator

    2 weeks ago


    Heidelberg, Australia Sequel Home Care Full time

    Are you confident of your customer service skills? Are you an advocate for caring for others? If so, Sequel Home Care is in search of a detail-oriented Service Coordinator to provide high quality care to a diverse range of aged and frail clients. Applicants will need to be computer literate, have the ability to work under pressure and be highly organised...

  • Allocation Officer

    7 days ago


    Heidelberg, Australia Mercy Health Full time

    **ABOUT THE ROLE**: - Join the friendly and committed Allocation team at Mercy Hospital for Women Heidelberg. You will work closely with the Hospital Coordinators allocate a coordinate rostered nursing shifts. - Coordinate the placement of nurses and midwives to shifts - Liaise with ANUM’s to highlight and rectify staffing needs - Establish and maintain...


  • Heidelberg, Victoria, Australia Mercy Health Full time

    ABOUT THE ROLE:Summary of the role:We are currently seeking a friendly, customer focussed Admin Officer to join our Patient Services Team in the combined roles of Cashier and Main Reception at Mercy Hospital for Women located in Heidelberg, Vic. You will be working in a customer centric environment with a friendly and supportive team. Part Time Fixed Term ...

  • Personal Care Worker

    2 months ago


    Heidelberg, Australia NurseU Pty Ltd Full time

    **Calling all carer’s - We are hiring!** **Melbourne - Northern/Eastern Suburbs**: Casual - Great clients, excellent salary - Shifts available across all Melbourne North and Eastern Suburbs - 24 hours a day, 7 days per week shift availability - Broaden your expertise and experience across a wide range of specialties - Create the perfect work-life balance...

  • Personal Care Worker

    2 months ago


    Heidelberg, Australia NurseU Pty Ltd Full time

    **Calling all carer’s - We are hiring!** **Melbourne - Northern/Eastern Suburbs**: Casual - Great clients, excellent salary - Shifts available across all Melbourne North and Eastern Suburbs - 24 hours a day, 7 days per week shift availability - Broaden your expertise and experience across a wide range of specialties - Create the perfect work-life balance...

  • Personal Care Worker

    3 weeks ago


    Heidelberg, Australia NurseU Pty Ltd Full time

    **Calling all carer’s - We are hiring!** **Melbourne - Northern/Eastern Suburbs**: Casual - Great clients, excellent salary - Shifts available across all Melbourne North and Eastern Suburbs - 24 hours a day, 7 days per week shift availability - Broaden your expertise and experience across a wide range of specialties - Create the perfect work-life balance...


  • Heidelberg, Australia Care Park Pty Ltd Full time

    Are you or someone you know looking for their next exciting opportunity? Parking Services attendants are needed to expand our workforce. **Your new Company** The Care Park Group is a multinational provider of property management and parking services with close to 500 locations in Australia, New Zealand, Malaysia, Hungary, and the UK. Our services extend to...

  • Allocation Officer

    1 week ago


    Heidelberg, Victoria, Australia Mercy Health Full time

    ABOUT THE ROLE: Join the friendly and committed Allocation team at Mercy Hospital for Women Heidelberg. You will work closely with the Hospital Coordinators allocate a coordinate rostered nursing shifts. Coordinate the placement of nurses and midwives to shifts Liaise with ANUM's to highlight and rectify staffing needs Establish and maintain effective work...