Cruise and Fleet Service Co-ordinator

4 months ago


Melbourne, Australia MELBOURNE RIVER CRUISES Full time

Cruise and Fleet Service Co-Ordinator

Melbourne River Cruises

We are on the hunt for a dedicated Cruise and Fleet Service Co-Ordinator to be the driving force behind our success. You will play an instrumental role in ensuring top-notch service delivery, maximizing our sales, and always putting our customers first. This role combines leadership, operational management, and a genuine passion for customer service.

Key Responsibilities : Over see service delivery, ensuring consistent excellence. Manage and mentor a team of ticket sellers. Collaborate with various departments for smooth operations.Over see inventory and financial management.Champion company policies, values and ethicsin daily operations.

What we are looking for:
Experience and Qualifications

Previous experience in customer service(essential)

2-3 years in supervisory roles (essential)

Busness degree or related field (desired)

Exposure to the hospitality /tourim industry(bonus)

Skills. Exceptional organizational and decision-making skills

Confilict resolution and strong computer literacy

Leadership prowess, with an emphasis on team motivation.

Attributes:
Professional, self -motivated, and detail-oriented.

Team player with a friendly and approachable demeanour.

Willingness to work flexibly, including weekends.

**Benefits**:
Work in a dynamic and fast -paced environment.

Opportunities for professional growth and training.

A supportive team and community -focused company culture.

oversee

**Salary**: $70,000.00 - $75,000.00 per year

Schedule:

- 8 hour shift

Ability to commute/relocate:

- MELBOURNE, VIC 3000: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

Work Location: In person



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